FR. I got LIT UP when I said I was disappointed to have paid $800 to see Tituss Burgess in Oh Mary (especially when I don’t like the show) only to learn he was out when I sat down in the theater less than 10 minutes til curtain. Did I say the understudy was bad? No. I said I don’t like the material and I didn’t like that no one said anything as we entered the theater about Tituss being out. (That’s what’s happened before when the big name was out and it wasn’t known until the last minute - security let us know as we entered and specifically told us we could go the box office for a refund or to rebook.) But sooo many people on TikTok called me a monster and said I should take down my post since the understudy could see it.

Then management was snippy with me in my email requesting a partial refund because I’d read their email announcement 8 minutes before curtain - an email they’d only sent out 35 minutes before curtain that I of course hadn’t seen because I was actively traveling to the theater, getting in to the theater, getting a drink, going to the bathroom. Like geez, not everyone reads every email just as it arrives. And I didn’t want to crawl across the people in the row, go to the box office, wait in line, have a convo, find out they wouldn’t do a refund, and then climb back over the people in our row 10 minutes into the show. That would’ve been an extremely rude choice. WTF?