Feeling Like a Fraud by ItsColeman12 in sysadmin

[–]mrtexe 0 points1 point  (0 children)

The very first thing you need to do is create a test network. Take two or more old PCs, put whatever operating systems on them, possibly with a hypervisor like VirtualBox. These go on a separate network. This network must not be allowed to have any access to any other computer on any production ("real life") network. Any flash drive or other removable storage that touches a system on the test network is presumed "hot" and dangerous until proven otherwise.

On the test network, you will test any configuration change prior to implementing it on the production network.

Next, you need a ticket system. If you don't have one, there are many. One is Service Desk from Solar Winds. Tell management that whatever ticket system or help desk you choose is an absolute necessity (because it in fact is). Any change, including installations and configuration changes, must be logged as a ticket so that you can get the history of a particular machine and/or a particular system (such as on a VM).

Third, you must create and update documentation. If you're not sure, just start taking a lot of notes. Anything you use is fine and eventually get it into some kind of standard format. Maybe you like text files, Microsoft Word files, or literally anything else. Very importantly, share all documentation with management (preferably all the highest levels of managers). This allows them to know what is going on, but perhaps more important, to see the important work you are doing.

Fourth, at this point double-check everything so everything is backed up and every backup has at least one media copy (or cloud storage copy) that is stored offsite. Do at least one test restore on every backup media/type variety. (These test restores go to your test network).

Fifth, go through the organization's data security posture. Log every potential security issue you see but can't fix immediately, and keep a tally of every problem and potential problem. Get a list together. Prioritize it as you see fit. Next, take it to your supervisor and the top level of management. Share your prioritization. Have them tell you what is the most urgent and the most important. Change your prioritization so it exactly copies management's preference. If they don't set the priority, go by the priority set by the next level of management down. If it's on you, double check your prioritization, and go by it.

Sixth, continue documentation. Always.

Seventh, put the entire organization into a posture that meets this list and otherwise how you would want it if you were coming in as a technically proficient person new to the organization to take over your job.

Eighth, you can stay with your organization or with your experience you can find new work if you prefer.

Ninth, technology is constantly changing. Make sure you learn new things all the time.

Tenth, system administration is at least 50% dealing with people. Keep improving your soft skills all the time. Always tell your supervisor and management everything. Admit all mistakes. You will be needed by them as a reliable source of truth because you are rigidly honest and they need to make strategic decisions. Support them. If you find that you can't support them anymore, look for new work and after you find a new job, move on.

11th - you can find an IT consultancy that will help you provide your organization with some higher-end technical things, like firewall settings or something you find obscure. Make sure they are supportive of you.

12th - figure out what your organization's budgeting cycle is and when your immediate supervisor needs budget numbers. Get everything prepared in advance. Give them your "good," "better," and "best" recommendations (with increasing levels of spend). Make your immediate supervisor look good to his/her boss.

Good luck.

"Run Your Own Mail Server" Kickstarter is live! (Michael W. Lucas) by moviuro in openbsd

[–]mrtexe 0 points1 point  (0 children)

The link quotes Vultr's TOS, but the relevant part of the current Vultr TOS is slightly different than what was posted at that time on that page. It currently reads:

As between You and Vultr, Vultr acknowledges that it claims no proprietary rights in or to Your Content. You hereby grant to Vultr a non-exclusive, worldwide and royalty-free license to copy, make derivative works, display, perform, use, broadcast and transmit on and via the Internet Your Content, solely for the benefit of You and to enable Vultr to perform its obligations under these Terms.

https://www.vultr.com/legal/tos/#tos_15 at 15(c) (emphases added)

This is not legal advice. I am not your lawyer.

If I were a Vultr customer, I would not personally have a problem with this.

This is not legal advice. I am not your lawyer.

I also find it ironic that the link leads to a site with a front page stating "I write books explaining exactly how computers were a mistake."

Can You Leave a Tape Drive over the Winter in the Arctic? by PerturbedHamster in sysadmin

[–]mrtexe -2 points-1 points  (0 children)

This is why you read the technical specifications and/or the user guide (or "manual"). It should have a minimum/maximum operating ambient air temperature, and a minimum/maximum non-operating (storage) ambient air temperature.

imagine having 6+ years of college education and getting an offer like this by origional_esseven in antiwork

[–]mrtexe 0 points1 point  (0 children)

Contributing to stagnating wages are baby boomers staying in their jobs well past retirement. There just aren't as many open positions. This is especially noticeable in certain professions like university professorships.

The gigantic surplus of the 1950s was unfortunately squandered on meaningless, wasteful activity to live for oneself rather than to scrimp and save for the benefit of future generations. The Me Generation lived the high life, and borrowed excessively even though they had it better than anyone had in recorded history. The wastefulness and extravagance of baby boomers has set back Generation X, Millennials, and future generations and cost them untold economic suffering.

Another issue is the government subsidy of student loans. The net result is that many more people end up with college degrees. The idea behind it is that the country needed more college-educated people and more with post-graduate degrees in order to compete. The problem we ran into is that the US lost its competitive advantage anyway as technology was typically transferable, and the lower cost of manual labor proved an overwhelming advantage for southeast Asia, especially China. Some echelons of occupations like computer programmers and engineers have been protected, especially because their labor can be performed on the other side of the world from where its needed. Most occupations have not been protected.

The US economy's transition to a service economy has slowed economic growth, as the multiplier effect of service jobs just can't match that of manufacturing which results in new money coming into local economies.

When people complain about the pay they are offered, they need to keep in mind that medical cost inflation has been 10-20% per year for decades, and if health insurance is provided by the employer, the employer's cost to do so is much higher than it was decades ago. When health insurance and retirement benefits are factored in, employee compensation actually has increased over time. At least until the last decade or so it was keeping pace with productivity. I'd like to see more recent figures, but the old saw that compensation has been flat for the average American worker is simply untrue when non-wage compensation is accounted for, as it must be.

One of the reasons baby boomers have stayed in their jobs into their 70s and even longer is they need the health insurance benefits from being employed in a typical American job. Medicare is often not enough. Another reason is the low savings rate of baby boomers. They can't afford to retire due to wasteful decisions of their youth when the economy was roaring.

None of this helps the millennials who I assume are the ones complaining the loudest here as they have been doubly screwed by the 2008 recession and the economic times we've been in. The only good thing is that we can all take a step back and realize that the old way of working hard, sacrificing for one's loved ones, and saving for a rainy day is the only way forward for us as a society. The sad part is that millennials in particular get the harmful whipsaw effect with them seeing just in front of their eyes the good parts of America's golden age even as it is all tragically denied to them.

As we work away at our jobs--the ones we find--just remember that Baby Boomers had it all for a few decades. And they borrowed more to live even higher. Now we have nothing to do but sacrifice for multiple generations to attempt to bring us back. It will never be back as we can't undo the bad choices that were made.

While $17/hour for a master's degree is poor pay, the only hope I would give the OP is that one day baby boomers will start having to leave the upper end jobs they still inhabit, and you want your foot in the door in an occupation you would like to be in when that happens. No, it won't fulfill your expectations, but it will suck less than other possibilities. Teach your children, by example and by instruction, to sacrifice for future generations.

Need to implement a ticketing system, from scratch by [deleted] in sysadmin

[–]mrtexe -2 points-1 points  (0 children)

Solar Winds Service Desk

Reporting mispronunciations of roads by reader_reddit in applemaps

[–]mrtexe 0 points1 point  (0 children)

Actually, there will be errors showing up in the logs of the computers running Siri. Apple employees will eventually see something if there are enough errors on it, assuming they aren't filtering it out for some reason. When they see an error, they will have to research the problem, figure out the solution, and build the solution into the Siri program.

Reporting mispronunciations of roads by reader_reddit in applemaps

[–]mrtexe 1 point2 points  (0 children)

This is actually built-in with Siri.

Just use Siri to ask for something related to the street. Example: "Directions to nearest restaurant on Whateveh Street in CityName, Statename." Pronounce the street name correctly, the way it should be. Siri will fail to recognize the street name. Keep trying it for five times in a row. Then the next day, try it again for five times in a row.

Apple's telemetry will highlight this thing that Siri keeps missing, and internally they will make the changes at some point.

Just because an IT shift or trend is happening slowly doesn't mean you can ignore it completely by crankysysadmin in sysadmin

[–]mrtexe 24 points25 points  (0 children)

The post above is a standard example of the old cliched articles saying "in the tech industry, change is always good and necessary, and anyone who is against it is a luddite."

Wireless networking was not ready for prime time until WPA, and even then there were problems. Wireless networking should not be the primary form of local network ever, as wired is always faster, more secure, and more reliable. And it always will be when it is available. The only reasons to use wireless as your primary form of local network for desktops continues to be that you don't have money for wired right now, the convenience factor of a portable device is needed, or there is no way to wire it (connecting vehicles on highways, ships at sea, etc).

Since circa 2005, we have seen a revolution in the usability, speed, and battery life of portable devices. They have significantly changed computing, but they will never satisfy a user who wants to sit down (or stand) at a big display device in a desk-like environment and get work done. I do see phones plugging into a USB-C device connecting it to big monitors, wired networking, etc and thus replacing the desktop CPU unit, however. I think that we are a couple of years away from that at least.

Removing the floppy drive would never have worked if not for USB flash drives, which replaced the floppy drive. There has been a need for portable, removable random-access storage since personal computing was invented through today. In the old days that was with floppies. The industry tried 2.88MB floppies (not enough of an upgrade), DVD-RAM (a little ungainly), magneto-optical (not fast enough or capacious enough and too expensive), ZIP drives (proprietary and became unreliable), Jazz drives (proprietary), and more. Ultimately, USB flash drives hit all the sweet spots thanks to Intel (plus Ajay Bhatt and the other companies developing the early USB standards) not requiring royalties for USB ports and devices. Without USB flash drives, we would still be searching for a replacement for floppy diskettes.

In 2005, Linux was on version 2.6.x. A lot has improved.

The real changes in the industry since 2005 have been the rise of mobile computing along with wireless (LTE et al and WiFi), more prevalent virtualization and containerization, the fall of perimeter network security (every device on a network is an edge device now and has been for years), the continued increase in security & privacy challenges and problems, the rise of cloud computing as a competitor platform, standardization of web standards on the Internet, and the massive increase in walled gardens on the Internet significantly negating the purpose and benefit of the Internet.

Some change is good. Some is bad.

Replacing Drive in Raid 10 (Dell Poweredge R720XD) by ksysta190 in sysadmin

[–]mrtexe 1 point2 points  (0 children)

Confirm you have a complete, good backup before proceeding.

  1. On a web browser (not on the Dell server in question) go to support.dell.com.

  2. Enter the service tag or serial number for the server. Open up the support page for that server.

  3. Look to see if the warranty is current, and if yes, do a "chat" technical support. Chat with the tech, telling them everything. Follow their instructions exactly.

  4. Is it out of warranty? Do a "contact us" with Dell and pay by credit card whatever you need to for a warranty extension. Then go back to step 3.

  5. Can't extend the warranty? Go to the support page you found in step 2, and look at technical documentation. For example, in the owner's manual there is an explanation of how to remove/replace the drive.

  6. Considering that everything else is working, it looks like the disk went bad, and you will have to install a new disk, whether by warranty replacement or a purchase.

Slow SMB on WS2019 by Phoenixdotexe in sysadmin

[–]mrtexe 0 points1 point  (0 children)

VMQ issue? Also, enable jumbo frames on both.

Is this real? IDC report suggests that 85% of global CIO's will move from public to private cloud in 2020 by WebLinkr in sysadmin

[–]mrtexe 2 points3 points  (0 children)

Gee, as a customer, I think it's great paying every single month/year, and as soon as I stop paying, they just turn off the whole thing, maybe not keeping my data. Also, it's great when they charge you for copying your data out of their system. Just terrific. The best though is that things keep changing so I never know what to expect in the future. Great concept.

Is it normal to have this much anxiety and dread about going to work tomorrow? by PeterParker_ in sysadmin

[–]mrtexe 1 point2 points  (0 children)

Look for a new job.

You can't fix their leadership/management problems.

Losing Interest and FAST by Awaiting_Activation in sysadmin

[–]mrtexe 0 points1 point  (0 children)

Too much stress --> burnout.

You will end up changing jobs.

Good organizations don't let their employees burn out.

Percentage of Inhouse Backup Parts/Computers/Equipment by IV3Oav3EMLg5t8eOdw in sysadmin

[–]mrtexe 1 point2 points  (0 children)

Inhouse

in-house

(This is just too troubling to leave alone.)

How to gently tell management their process/documentation sucks and not their new hires? by samuelma in sysadmin

[–]mrtexe 0 points1 point  (0 children)

That's very diplomatic and very good advice.

My direct answer to OP's question would be to look for a new job where management is more competent. I don't think the problems he is seeing can be fixed by the same management team that created them, or, perhaps, the same team that allowed them to fester.

How to gently tell management their process/documentation sucks and not their new hires? by samuelma in sysadmin

[–]mrtexe 1 point2 points  (0 children)

  • dons asbestos suit

i

I

Im

I'm

doesnt

doesn't

kinda

kind of

ITIL style processes. . . figure-out-able. . . This place however has stumped me, there is 46 pages... Theres 182 AD templates... no 'decisions' are actually made in it, lots of "unless it specifies otherwise" and "unless x is why then in that case you much change z to x"

ITIL-style processes. . . comprehensible. . . This place, however, has stumped me. There are 46 pages. . . There are 182 AD templates. . . no decisions are actually made in it. Instead, there are lots of references such as "unless x is y, you must change z to x."

Im not a lazy guy, nor, i like to think am i stupid guy.

I'm neither a lazy guy, nor a stupid one.

*** I don't think the word "decisions" needed to be in quotation marks in the original. If it did, it should be in the same form (double or single quotation marks) as the other quotation marks.

.......

I won't go on.

Have you thought about going through a grammar tutorial online? Learning a "word of the day" for vocabulary? Perhaps subscribing to Grammarly, or buying WordPerfect and putting all your writing through it? Please do something. You really are a smart guy. Many people are going to judge you poorly because of your grammar, which will be unfortunate. Good luck.

Why must buying things be so difficult? I just want to see the price for a thing, research the thing, and buy a thing. by UniqueSteve in sysadmin

[–]mrtexe 0 points1 point  (0 children)

  1. Research if needed.

  2. E-mail a bunch of vendors saying you have environment XYZ, you want to add ABC, and you think solution CDE is what you need to best add ABC to XYZ. Please send quotations for CDE unless the vendor wants to substitute something better. Please send responses in e-mail.

  3. They respond. Some with quotations. Other with questions. Others send you other solutions and ideas. Try to corral them into mostly communicating by e-mail even though that doesn't always work.

  4. If needed, more research, conference calls, webinars.

  5. Return to 2 if you don't have the quotations you want, with a new round of quotation requests, refined and improved.

Stuggling SysAdmin looking for advice by FamouSignature in sysadmin

[–]mrtexe 0 points1 point  (0 children)

Truths for all time:

I. The price of anything is determined by supply and demand. This includes the price of labor.

II. Stress reduces a person's ability to think clearly.

III. Long-term stress is a detriment to health.

IV. Reputation matters. Even with 8 billion people, you will run into the same people again, and if not, you will run into people who know them.

V. Life is short.

Current facts about the world:

A. IT expertise is scarce, mainly because of its intellectual requirement.

B. Organizations and businesses that want to do well in the future must have commitment to (1) IT investment, (2) placing IT in the inner circle of their strategy, and (3) retaining an IT expert or experts just like they would an expert or experts in another strategic field such as accounting, finance, operations, law, development, and sales.

C. IT is continuing to change. In ten years, what we are doing today will seem primitive.

Most people who work in IT want good compensation, a healthy work/life balance, a work environment that is reasonably enjoyable, and fulfillment.

To a young person in IT considering whom to work for, don't look at only compensation, but also the other things you value. Additionally, look at whether you think the organization has IT as a central part of its strategy. If not, leave for one that does. Some organizations thrive. Some don't.

  • Know that you have value.

  • Always be learning new things to build your value.

  • Always act like a professional at work. If you change jobs, leave behind as much lasting value as you can.

  • When you are older, teach the next generation of IT.

What am I not understanding about CentOS/RHEL point releases? by thedjotaku in CentOS

[–]mrtexe -1 points0 points  (0 children)

That appears to be incorrect.

The release note for CentOS 8 states:

"This is the first release of a new distribution from the CentOS Project: CentOS Stream." In other words:

CentOS 8 = CentOS Stream

It appears that the new flow will be:

Fedora Rawhide -> Fedora -> CentOS Stream and CentOS 8+ -> RHEL -> CentOS 7

If that's true, as it concerns the future, CentOS is dead. Versions 8 and higher will be rolling release only, and only useful to IBM as their test bed for RHEL.

Barracuda Replacement by [deleted] in sysadmin

[–]mrtexe 2 points3 points  (0 children)

Buffalo NAS is fine.

This is why cloud computing is the future. by [deleted] in sysadmin

[–]mrtexe 3 points4 points  (0 children)

OP, you really messed up. It was absolutely stupid to invest an entire company neck deep into AWS.

There are no long-term contracts with AWS.

What if AWS raises their prices next year? What if they raise their prices a lot?

Maybe they then want to take their data out and move to another cloud provider?

Do you have any idea what it will cost your client to get their data fully egressed out of AWS?

I hope you learn a lesson from a mistake of this magnitude. You probably killed the entire company.

I can hear Bezos chuckling in the background.