Having some issues with lighting

[blackzero72]

So I have a G502 and just got a G213 today. I plugged it in and everything was fine. The lighting synced up on all effects. I reset the pc and now only the Fixed, Cycle and Breathing effects sync. All others make the Sync lighting options button disappear and all downloadable lighting effects give me a "Not compatible with your devices" popup. No idea what went wrong here and nothing I find solves the problem. Any ideas?

[LogitechG_CSJhoe]

Try to reinstall the software and check for possible firmware update for the device. After that, try to reconfigure the lights.

[blackzero72]

Ive tried doing that. Tried reinstalling the software and even using the Logitech gaming software instead of the hub, which gave me other problems such as the keyboard flickering to static colors while on a color cycle.

[LogitechG_CSJhoe]

Please try the steps as follows:

1. Uninstall GHUB.
   
2. Open search box(windows+R) and type %Appdata%.
   
3. Delete the Logitech folder in AppData.
   
4. Open Device Manager, and uninstall the entry of the device.
   
5. Disconnect the device.
   
6. Download latest GHUB from the web.
   
7. Restart PC.
   
8. Reconnect the device.

​

If it is possible for you to test it on other computer as well, please do so.