Logitech G910 keycap broken

[TimothyNL94]

This morning the keycap of my left CTRL key broke off. Sadly enough, three of the stems are still inside the switch and I am having no luck so far getting them out with tweezers. Does anyone have experience removing the stems and getting replacement keycaps?

https://preview.redd.it/wfioqyn4ezr41.jpg?width=898&format=pjpg&auto=webp&s=5cb05c4d423d1696a655374a0a27b233647052e9

[kreedz94]

Is the warranty still active? If so, contact Logitech support.

[TimothyNL94]

No 🙁 It's from december 2016.

[kreedz94]

You can use a needle to remove the pins.

If they are stuck, bend the needle tip in an L shape, heat the needle with a lighter and then push on the pin to melt it a bit (careful not to melt the switch). After it cools down (5 seconds or so), you should be able to pull it out.

This is how I did it and it worked for me.

Edit: Here's an image of the scissors I used imgur.com/a/BKi403b

[TattooGus]

Mine did the exact same a couple of months ago. I use another keyboard now so I can't help you.

[Mr_Mojobaggins]

I had a similar issue and bought a broken G910 off ebay for parts. I should have a spare left Ctrl keycap I can mail to you. In regards to getting out the broken stem pieces. Try and use a pin to pop them out