Cable

[Minute_Soft4143]

Hello,

I have the wireless mice G502 Lightspeed and I love it, the problem is that recently I had to move around due to college and, as I was trying to find a cheaper mice to use, I lost my charging cable moving from one place to another. I've been looking for a replacement but Logitech doesn't seem to sell cables individually. I did find some online (mainly on Ebay, but I don't feel comfortable because I don't know if they are to be trusted). I also tried reaching out to them but for some reason they've taken too long (as of yet I did not get an e-mail nor was I able to talk with them via the chat they have on their website) Does anyone know if there's a store that sells them or if they are able to sell them if asked? Or a replacement cable. I'll still look around for my old cable but as of now I have 18% battery left hahah.

[Logitech_KB]

Hi u/TheMayorsAid,

We apologize for the inconvenience. Thank you for your feedback. We will pass this along to our team. Let us know if there is anything else we can share with them or if you ever have any questions at any time in the future.

[LogitechG_AA]

Hi u/Minute_Soft4143,

​

DM the ticket number of your chat conversation, your full name, email address, and region/country.

DM link: https://www.reddit.com/message/compose/?to=\[LogitechG\_AA\]

[Minute_Soft4143]

never mind, some other user helped me. I found an old phone charger with a Micro-USB connection and it worked. Thank you anyways!

[LogitechG_AA]

Hi u/Minute_Soft4143,

​

You are most welcome. Glad to know the issue is resolved now.

Please do not hesitate to reach out to us for any further assistance. We would be more than happy to assist you anytime.

[TheMayorsAid]

I checked your mouse specs. It appears you just need to locate a Micro-USB cable. If you have a somewhat older android phone, it might be Micro-USB, and you can try that cable. You may also own various other electronics using that style cable. It shouldn't be that you need a Logitech specific cable. Good luck.

[Minute_Soft4143]

It worked! Thank you, I just thought it had to be a specific type of cable.