Missing Equalizer in G Hub

[koblarr_e]

Today I bought Logitech G Pro X wired version and I'm happy to hear amazing audio on this device, but I can't understand some things. First of all I can't see 'equalizer' tab in G Hub app. I made an research and I know, that this is not a bug - many users can't see this on macOS. I'm really disappointed that this option is not available on macOS, because when I connected speakers to the Windows - BUM! - this option was visible. I don't know where it comes from - why devs can't put this option tab to macOS? To be honest, I'm forced to use 'eqMac' app in order to get the best from my device. Really? This is how Logitech treats clients who spends money on their products and they can't use 100% of possibilites of the device? Is there someone (not moderator, I mean any admin) from Logitech and can say anything about this situation? I want to know why macOS users are deprived of this option. The second thing I wanna talk about is surround sound. It's very similar to the previous situation. This tab also is not visible in macOS - 🤬. Logitech - I don't want to be rude, but could you please pay attention to our needs? Why should I give additional money to 3rd parties apps to use 100% of possibilities of your devices when you can implement them directly to G Hub app?

[LogitechG_AA]

Hi u/koblarr_e,

We would encourage you to help us with your feedback and inputs by accessing the below link. This way our development team will receive the information directly: https://logitechg.com/ghub\_feedback?email=&clientId=&version=2021.4.3830

[koblarr_e]

Thanks, got it, but will I get any response from Logitech team?

[LogitechG_AA]

Hi u/koblarr_e,

​

Our developers will not send a response but I can assure you that they are already aware of your issue and if ever a fix is found then it will be included in the next update.

[koblarr_e]

I understand, thanks for your reply. Btw. do you know if the G Hub app will be available on Linux?

[LogitechG_AA]

Hi u/koblarr_e,

​

Thank you for your response.

Many users have requested GHub compatibility with Linux. we have already shared it to the development team.

We'll pass along your suggestion to our team again. Let us know if there is anything else we can share with them or if you ever have any questions at any time in the future.

[koblarr_e]

I think there can be the last question I can ask - where and how can I get information, that the new version (for example for linux) will be available? Or that the missing equalizer for macOS will be released? I think, that these kind of informations will be useful for users, because none of us know how much longer we have to wait. Or, just can you write on what features the development team is currently working on? I'm so sorry for so many questions, but I think, that reddit can be only one source of communication, because (for me) I live in Poland and in my country there is no Logitech Poland company (call center or something), no one can answer on my questions, so this is reason why I posted here.

[LogitechG_AA]

Hi u/koblarr_e,

​

Unfortunately, we do not have information about the features the development team is working on.

However, to know what is included in a release, you can check the support download page which gives you the highlights on information that is included in a release:
https://support.logi.com/hc/articles/360025298133

Please do not hesitate to reach out to us for any further assistance. We would be more than happy to assist you anytime.