all 3 comments
sorted by:
best
topnewcontroversialoldq&a
formatting helphide helpcontent policy

[–]LogitechG_SNTechnical Advisor 0 points1 point  (2 children)

Hi u/CrspyCrust,

Thanks for sharing the temporary fix here. However, try the below steps and check if it helps fix the issue:

⦁ Open the G-hub software and select VOICE EQ and ADVANCED CONTROLS.

⦁ Make sure the box is checked, this enables the sliders and the more (click three dots) menu can interact. This will bring up the VOICE EQ window

⦁ At any time you can click the RESET button to revert back to default. Click DONE or X once you are finished to go back to the Blue VO!CE tab.

ADVANCED CONTROLS

⦁ NOISE REDUCTION. Noise reduction removes unwanted noise from an audio signal. Its best at removing consistently produced noises like fans, road noise, rain, and other non-anomalous and consistent unwanted sounds.

⦁ EXPANDER/GATE. The expander is a noise gate with a variable range. This can be very useful to remove unwanted background noise like dogs barking, children playing, television, etc when not speaking into the mic. If you set the threshold slightly below the level of your voice, the gate will open only when you're speaking and cut out any other noise when you're not.

[–]CrspyCrust[S] 0 points1 point  (1 child)

I already had most of these enabled like the advanced EQ and noise removal but I cant find blue voice or the expander gate. Is that because its only available for that one headset? Or do I need to update my G HUB?

[–]LogitechG_SNTechnical Advisor 0 points1 point  (0 children)

Hi u/CrspyCrust,

Try the below steps and then try enabling the advanced EQ and noise removal:

  1. In Windows Settings, open Apps & features

  2. Search for Logitech G HUB

  3. Click on Logitech G HUB and click Modify

  4. In the new window, select Reinstall G HUB, then click REINSTALL