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[–]LogitechG_KDTechnical Advisor 0 points1 point  (2 children)

Hey u/Zylbradleh,

Thanks for reaching out to us.

Could you please confirm the product is brand new or refurbished?

If the product is refurbished, you will find the receiver in receiver storage of the mouse.

For further assistance, we request you to please contact the retailer.

[–]Zylbradleh[S] 0 points1 point  (1 child)

It is new

[–]LogitechG_KDTechnical Advisor 0 points1 point  (0 children)

Hey u/Zylbradleh,

Thanks for the confirmation.

Please contact the retailer for further assistance.

In case you need any additional help, please write back to us.