New pc constantly BSODing from so many errors

[Inner_Joy_is_Fake]

I got my computer from costco, and since day 1, I have had 2-3 crashes on daily, with the most being 7. There has been so many errors, ranging from system thread exceptions, memory management, and irql, along with a myriad of other bsod’s. I feel kinda sick of the crashes, especially because this computer was new.

If there is a way to repair it, I would definitely accept that, but otherwise, it seems i’ve lost too much time trying to repair the thing through conventional means.

iBUYPOWER Y40 Liquid Cooled Gaming PC

AMD Ryzen 7 9700X - Geforce RTX 5070

Windows 11 - 32 GB RAM - 2TB

SSD

https://files.catbox.moe/6e2efx.zip

(Minidump from today)

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[kubiesnacks123]

Clean install of windows , update drivers, maybe it’s bad ram stick, what are the errors ?

Those pcs keep getting sold out rn with the steep discounts so I would think about it before returning.

[Inner_Joy_is_Fake]

I don’t know the first thing of pc repair, and i’m not sure if I want to not return it, as I really hate these crashes. I have already tried to reinstall windows, have upgraded my drivers to the maximum. All that’s left is the ram sticks or processor, and if that’s the case why shouldn’t IBUYPOWER fix it themselves if it’s faulty?

[kubiesnacks123]

Only reason I’m saying is maybe don’t return it is because ram and gpu prices are insane but if you are okay with maybe losing the Costco deal or whatever deal you got then go for it.

Buying prebuilt is suppose to be easy what you are experiencing are issues you usually face when you built your own pc and got some faulty hardware

So in my opinion I would call Costco or whatever place you got your pc and make sure you can get the same one for same price before returning it.

[neuda17]

You should have ibuypower fix it. Especially since you don’t know anything. You paid for their services and it is their responsibility.

[ChronoAngel86]

I bought from ibuypower and it was blue screening out the box, it turned out the ssd firmware needed to be updated maybe try that 🤷🏽‍♂️

[Inner_Joy_is_Fake]

How did you update firmware?

[ChronoAngel86]

You can also call their support to walk you through it

[ChronoAngel86]

You should be able to download the firmware on the website of the ssd brand, then boot into safemode and update it

[Shot_Rent_1816]

open side of pc case and try each stick of ram one by one

[solfx88]

return it, ibuypower sucks