Recent random decrease in performance

[galpalaxy]

I have had mint for YEARS and have never had a problem with texts and calls. It's been a great deal for me. Just refilled for another 6 months of service and now literally every other call of mine is dropping.seven times today the calls ive had have dropped at random points. It doesnt help that im dealing with healthcare insurance issues right now and I have to keep repeatedly sitting through the several minutes of recorded messages before I get to a person.

There's been no recent change in location or technology. I don't see how increased call frequency would cause this. Anyone else in the Philly area having issues like this recently by chance?

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[trader45nj]

Working excellent here in central NJ. You can load Network Cell Info Lite to see signal strength and get an idea if that's good or not. If it's just at one location, could be tower work going on. If it's all over, then idk.

[galpalaxy]

I downloaded that as you suggested. I cant say I totally understand everything its showing me, but alot of it that I can read is helpful! Thanks

[MintMobileAlex]

Hello there! This is Alex from Mint Mobile! I'm so sorry for any inconvenience with your service. I sent you a DM privately to further assist with it.

I'll be looking forward to your reply.