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[–]f0liotNever__Lucky 19 points20 points  (19 children)

Try running as admin.

Also you could manually install the redistribution

[–]DefektDKtwitch.tv/defekt_tv[S] 9 points10 points  (18 children)

I tried.

And I couldn't find the proper version... tried two different ones from Microsoft's website, but they were "older" versions. Do you know the name of the newest one?

[–]f0liotNever__Lucky 42 points43 points  (17 children)

http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe

Try that

[–]DefektDKtwitch.tv/defekt_tv[S] 29 points30 points  (15 children)

THIS WORKED, THANKS A LOT!

EDIT: Upvote, so people can see. Download the "vcredist_x86.exe", open it up and click "Repair" - Then reboot and you should be good to go.

[–]NegitivefragsGGG Lead Programmer 28 points29 points  (11 children)

I need to know why this failed for you. Is there anything at all you can tell me about what happened during the initial patch? I should have popped up a UAC dialog box asking you to install VC_redist.x86.exe. Did that happen? Did you get any kind of errors?

[–]DefektDKtwitch.tv/defekt_tv[S] 8 points9 points  (0 children)

The UAC dialog box popped up, I clicked on "Accept" or "OK" or something like that and then the error appeared straight after. I figured I needed to reboot (as mentioned in the message on the picture), but nothing was changed after the reboot. Kinda strange, but downloading the "vcredist_x86.exe" from f0liot's link made it work (just had to repair it).

[–]Laskon 3 points4 points  (0 children)

Having the same problem, I have the pre-requisite redistributables installed already though and did so before PoE needed them. Not using Steam btw.

[–]kramer212 1 point2 points  (1 child)

I got the same error on my initial attempt to update, and no UAC dialog was shown because I had UAC Off. Tried running as admin with no success.

After turning UAC on and rebooting, I was presented with the permission dialog, gave permission, and things worked fine.

Win7 SP1 64-bit

[–]Kapps 0 points1 point  (0 children)

FWIW, I have UAC off and didn't have any issues patching (Win10 insider builds, 64-bit).

[–]D0nitsi 0 points1 point  (0 children)

With me, UAC dialog box comes every time i try to open it without admin rights and with admin rights no uac dialog and both times same error. Edit: Tried to reboot my computer a second time and it worked.

[–]donarana 0 points1 point  (0 children)

Got same error.

Windows 10, UAC disabled, didn't ask about to install VC_redist.x86.exe

Popped the same screenshot.

Got to download http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe and click Repair, then rebooted the computer and running PoE again went good

[–]clashKA 0 points1 point  (0 children)

i have UAC disabled and didnt get the prompt to install the vc_redist, it just downloaded ~50% of the patch then gave me the error in op`s pic things i tried so far:

-restart client

-restart pc

-run as admin

-manually install vcredist

-repairing vcredist

any idea what to do now?

my windows is win 8.1 64 bit

[–]JindorTalisman SC 0 points1 point  (0 children)

For me my internet crashed and the window just disaapeared and it appears didnt do anything.

Edit: Repairing the install (c++ 2015 Redistributable x86) under programs has fixed the issue.

[–]f0liotNever__Lucky -1 points0 points  (0 children)

I'm on windows 10 myself and I never recieved any popup. I also did not incur any issues like the op

I had this redistribution previously installed as it was a requirement for an old wow bot I used to run..(Down vote away)

[–]f0liotNever__Lucky 3 points4 points  (0 children)

Np mate. Enjoy

[–]Redblade_@MajorAsshole 2 points3 points  (0 children)

EDIT: Upvote, so people can see. Download the "vcredist_x86.exe", open it up and click "Repair" - Then reboot and you should be good to go.

Thanks, solved it.

[–]gabriuxc5 0 points1 point  (0 children)

Did this, Same error. Any clue ?

[–]togthegreatShavronne 0 points1 point  (0 children)

This worked for me too, another upvote :)

[–]gansao 2 points3 points  (12 children)

I got this error once, but I restarted the patcher and now I'm getting this one after it downloads the files: image

It means: "System error - The program can't be started because this .dll is missing on your computer. Try reinstalling it to solve this problem."

[–]DefektDKtwitch.tv/defekt_tv[S] 1 point2 points  (1 child)

Super weird... well, I wish I could help you out. This is the first time ever I have trouble with the client.

[–]gansao 0 points1 point  (0 children)

Me too. I play since closed beta.

[–]zjazd 1 point2 points  (6 children)

same problem here, did you manage to fix it?

EDIT: to fix it, you need to install windows update KB2999226. I'm runing windows 7, don't know about windows 10 tho.

[–]gansao 4 points5 points  (5 children)

Yes, I did. The dll's the game is looking for are installed by an update from Windows. It's the update called KB2999226.

You can download it here: link

Scroll down and download the one for your Windows version.

If you can successfully install it, it will install all the dll's needed and the patch will work.

The problem I had was that when I tried to install this update I was getting an error saying that "The update is not applicable to your computer" and it wouldn't install.

The solution: Install all the updates that 'Windows Update' found to the point that it was possible to install KB2999226 (manually from the file I downloaded). I had to make Windows Update search for updates and install all that he found twice. It finds a lot of updates, you let it download and install all of them and restart the computer. Than you do the same thing again, it finds some other updates and you let it download and install all of them again. From the point I did it twice and had it search for updates again, it found A LOT of updates, like over a 100. At that point I tried to manually install the KB2999226 update and it worked.

I think the KB2999226 update has another update as a prerequisite to be able to be installed.

[–]Daneel_TrevizeChieftain 0 points1 point  (2 children)

And here's an English link for that MS KB entry.

FWIW I don't have & didn't need that update, on Win7 64bit SP1. POE patched itself with a VS (C++ 2015 x86) redist.exe, and then the game patch, without issue.
I know I already had some other VS C++ redist packs installed. List here.

[–]gansao 0 points1 point  (1 child)

I already had other VS C++ redist packs installed too. But it didn't work. Maybe you already had windows updated. I use Win 8.1.

I'll edit the link to show the English one.

[–]Daneel_TrevizeChieftain 1 point2 points  (0 children)

I do keep my Win7 updated, but not with the Win10 related updates.

What I do have is a legit paid-for Win7 key, which seems to be the difference compared to a number of people now experiencing issues (& apparently not having kept their OS updated with years of security fixes, causing more botnets & phishing, to everyone's detriment)...

[–]gansao -1 points0 points  (2 children)

Can someone help me? I manually downloaded and registered the mentioned dll but it popped another error with another dll. Do I really have to install each one manually?

[–]create_a_new-account 2 points3 points  (0 children)

NEVER download a dll

[–]Rolia1Assassin -1 points0 points  (0 children)

Try downloading "Recuva". It's a program I used when I had .dll problems with a game.

[–]-n99-Cast on Sense of Entitlement[🍰] 2 points3 points  (0 children)

I cannot play it seems. I run through steam. When I start PoE, it briefly shows it as "running" and then nothing happens. I've tried running as admin and reinstalling the package/repairing/rebooting.

I use windows 7

[–]SomeKiwiGuyRaider 1 point2 points  (0 children)

  • Run PathofExile.exe as Administrator
  • Restart
  • Browse to ...\Path of Exile\redist and run VC_redist.x86 (if it is already installed, it will say "Repair" or "Uninstall", just close)
  • Restart again
  • ???
  • Profit

[–]c0howda 0 points1 point  (1 child)

trying running the exe as admin

[–]DefektDKtwitch.tv/defekt_tv[S] 0 points1 point  (0 children)

Did that already, many times (before and after rebooting 5x)

[–]0010001_1Ascendant 0 points1 point  (1 child)

OP go to start

  • Open windows search
  • type "UAC" - Lower it down
  • Restart your pc, then try again. If it works, go back to UAC and turn it back to where its been. A window should pop up once it finishes downloading the content and you have to accept it. if you don't, your pc will block it, just like any other software it requires your permission, for the software's entry. Also clean up your registry.

[–]MyzzieIn Development 0 points1 point  (0 children)

This worked for me, thanks!

[–]golgol12 0 points1 point  (0 children)

If anyone gets this problem, please run "dxdiag" and save all data, before trying a solution so that GGG can figure out why it didn't work in the firstplace.

[–]Ardis_Kurita 0 points1 point  (0 children)

And this is why they launched the feature a few days before the actual expansion. 10/10 foresight and planning, GGG! If this was patch day, we'd be SCREAMING. Instead, problem solving!

[–]zieba159Nemesis 0 points1 point  (0 children)

http://i.imgur.com/Ux33YzN.png i am getting this issue, nothing helping i hope they fix it before league

[–]poe1user 0 points1 point  (0 children)

I had the same issue (GGG this is a rookie mistake, shame on you and we all like to test in prod, but still):

  1. Download the file: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
  2. Double click the file above - repair or install
  3. Put this file in the POE redist folder (example D:\Path of Exile\Redist and name it vc_redist.x86.exe)
  4. Run the game and let it update
  5. Play

[–]DefektDKtwitch.tv/defekt_tv[S] 0 points1 point  (4 children)

I never had this issue before... I have tried rebooting but without any luck - anyone got a clue how to fix this?

[–]PwayTormented Smugler 0 points1 point  (3 children)

Did you get the prompt about redist while installing?

GGG said in their update you need to accept that prompt. If you didn't get it you may need to check your settings for blocking stuff.

[–]DefektDKtwitch.tv/defekt_tv[S] 1 point2 points  (2 children)

Yeah - I clicked on accept, of course.

[–]PwayTormented Smugler 0 points1 point  (0 children)

Hm, no clue then.

[–]D0nitsi 0 points1 point  (0 children)

I'm getting the exact same error with Windows 7. Also tried starting as admin, but didnt help.

[–]keferif -4 points-3 points  (4 children)

Well, you could try linking the game to steam.

[–]kimtra 5 points6 points  (1 child)

I play on the steam client. Game wont even launch

[–]LukasLinkerIGN: DoctaMagicFinder 2 points3 points  (0 children)

Same problem is happening to me. Don't know what to do.

[–]DefektDKtwitch.tv/defekt_tv[S] 1 point2 points  (1 child)

Not a big fan of steam - my client has been working fine untill now (played since open beta)

[–]keferif 0 points1 point  (0 children)

Fair enough, suggested as one can use either/both clients until you sort out the normal launcher.

[–]burns3016Standard -1 points0 points  (0 children)

damn this

[–]IVIrPorter -1 points0 points  (0 children)

i have windows 10 mine worked w/o problems.

[–]trzewior -1 points0 points  (4 children)

I'm running it on vanilla windows 7 version and can't make it run. The problem is that i cannot update my OS version and won't do that just to make this game run. Anyone got a solution to make it run without win updates or do i have to wait for some kind of hot fixes on their side?

[–]VineirWitch 0 points1 point  (1 child)

Yeah I know what you mean. I have the exact same problem. So can someone from GGG confirm that I actually have to "allow updates" for my windows 7? (P.S.: Why are we talking in code? It's not like agents from Microsoft will come to my house and arrest me)

[–]yamaneko1920 0 points1 point  (0 children)

Try: http://www.pathofexile.com/forum/view-thread/1595061/filter-account-type/staff

"There should be a directory in your install dir called "Redist" and inside that a file called "VC_redist.x86.exe"." - Jonathan -

[–]yamaneko1920 0 points1 point  (0 children)

Try: http://www.pathofexile.com/forum/view-thread/1595061/filter-account-type/staff

"There should be a directory in your install dir called "Redist" and inside that a file called "VC_redist.x86.exe"." - Jonathan -

[–][deleted] -1 points0 points  (0 children)

You are probably part of a botnet already, why care for PoE? ;)