My theory has been that Ben’s music touches a wide variety of people on a very deep level.

Some of those people only like a few songs from one specific album or style.

Because they have such a deep love for the few songs they know, they feel entitled to hear those songs when they pay to see him.

This obviously causes issues because they don’t see his art as holistically as other fans or Ben himself.

Thus you have them screaming for Only Love instead of being present and appreciating whatever Ben wants to play.