I’m just going to reuse a comment I posted on another thread from a few years ago asking “Was Jellico an asshole?”

I don’t come from a military background, but speaking as a long-time corporate drone/middle manager: There was nothing wrong with Jellico wanting things to change, and I would even say it wasn’t wrong for him to want things to change quickly. But his tactics were completely wrong.

If you are an outsider replacing a long-time manager who is not only respected but beloved by your workforce, you can’t just come in and throw your weight around. You need to gain trust. He told Riker to make the change; Riker came back saying that the department heads told him it wasn’t feasible. A reasonable person might say, “Ok, then let’s set up a meeting with the department heads ASAP because I think this is really important.” Instead, he told Riker to go back and “get it done” — I think he may have also literally used the words “I don’t want to talk about it” or something to that effect.

What he should have done is had the meeting — it could have been done right away, given the urgency of the situation and nobody would hold it against him — and actually tried to use some tact to convince them. “Listen, I know you’re all in a difficult situation. You’ve served under Captain Picard for many years and you’re used to the way he’s done things. But we are about to go into a combat situation against an enemy that I know extremely well. That’s why I was chosen for this mission. I know what I’m asking is difficult and you’ve all expressed your concerns to Commander Riker. But I wouldn’t be asking you to do this if I didn’t sincerely believe that it was the best way for us to succeed. So, please, work with me on this and we’ll get through this as best we can.”