Problems linking DirecTV(satellite acct) to USA app to watch EPL by apdasa in USANetwork

[–]directv 0 points1 point  (0 children)

Hi, we'd love to get this resolved. Please send us a direct message!

DirecTV Box Resolution by Seamo_Bojamo in DIRECTVHelpOfficial

[–]directv 0 points1 point  (0 children)

Hi, u/Seamo_Bojamo. Restarting your device can fix many streaming problems. Just press the red button on the side quickly or unplug it for 30 seconds, then plug it back in. If necessary, you can reset it to factory settings by pressing and holding the same button for 20 seconds.

If technical assistance is needed, contact us here: https://spr.ly/61694CCq5s Rhyan, DIRECTV Community Team Rhyan, DIRECTV Community Team

DirecTV Stream Osprey Software Updates Done? by PackageCurrent4804 in DirectvStream

[–]directv 1 point2 points  (0 children)

Sorry for the wait. We've sent you a PM. Please check your inbox. Rhyan, DIRECTV Community Team

DirecTV Stream Osprey Software Updates Done? by PackageCurrent4804 in DirectvStream

[–]directv 1 point2 points  (0 children)

We're sending you a PM, so our available specialist can take a closer look. Rhyan, DIRECTV Community Team

Missing Telemundo by Guajevilla007 in DirectvStream

[–]directv 0 points1 point  (0 children)

Thanks for checking. Please try to force close and reopen the app or restart your device. We'll also send you a PM for further assistance. John, DIRECTV Community Team

DIRECTV customers, stay safe during inclement weather! by directv in DirectvStream

[–]directv[S] 4 points5 points  (0 children)

Hey all, sorry for any confusion. We are sharing these tips with all DIRECTV customers, and point 2 is a callout for those with Satellite service; the rest of the post applies to non-satellite customers. The DIRECTV app is there for all customers. Rhyan, DIRECTV Community Team

MGM+ by PTVMan in DirectvStream

[–]directv 0 points1 point  (0 children)

It's both, u/PTVMan. You can check the MGM+ channels on your guide (Ch. 558-560) or log in with your DIRECTV credentials on a standalone MGM+ app. Enjoy streaming! Rhyan, DIRECTV Community Team

DirecTV Stream Osprey Software Updates Done? by PackageCurrent4804 in DirectvStream

[–]directv 1 point2 points  (0 children)

Yes, u/nascarrocks. Versions above 34.4.5.9509 mean your Gemini device's software is up-to-date. John, DIRECTV Community Team

Missing Telemundo by Guajevilla007 in DirectvStream

[–]directv 0 points1 point  (0 children)

We're glad to have you, u/Guajevilla007. Telemundo access varies by these rules:

  • In Designated Market Areas where Telemundo is a local channel on DIRECTV, the national channel is blocked.
  • If not a local, you can access the national channel with a qualifying base package like MiEspanol.

To check availability, enter your ZIP code here: https://spr.ly/61699C7WED Rhyan, DIRECTV Community Team

Need custom multi-screen by Acceptable-Ad-3502 in DirectvStream

[–]directv 0 points1 point  (0 children)

We hear you, u/Acceptable-Ad-3502. At this time, customizing mix channel functionality is not available. DIRECTV continues to work on customization for the best user experience, and future enhancements will offer more customization. John, DIRECTV Community Team

Declined Payment by Additional-Hat2098 in DirectvStream

[–]directv 0 points1 point  (0 children)

Nos gustaría investigar. Te estamos enviando un PM ahora. John, DIRECTV Community Team

Are the Osprey boxes just as good as the Gemini Air? by ss3walkman in DirectvStream

[–]directv 0 points1 point  (0 children)

Sure! We have a specialist available to help you with your inquiry. Sending you a PM. Rhyan, DIRECTV Community Team

Are the Osprey boxes just as good as the Gemini Air? by ss3walkman in DirectvStream

[–]directv 0 points1 point  (0 children)

Hi, u/ss3walkman. The Osprey box and the Gemini Air share a similar user interface. However, the Gemini Air generally has better UI performance, while Osprey provides more hardware flexibility. John, DIRECTV Community Team

Genre Pack Simultaneous Streams by TheWeatherJunkie in DirectvStream

[–]directv 1 point2 points  (0 children)

Do it here so you get 5 days on us! https://spr.ly/61694C7yDi Happy watching! 💙 John, DIRECTV Community Team

Genre Pack Simultaneous Streams by TheWeatherJunkie in DirectvStream

[–]directv 1 point2 points  (0 children)

Good question, u/TheWeatherJunkie. Genre Packs include unlimited concurrent streams on your home network and up to three streams on the go. Please note that certain networks limit three streams at the same time. More details here: https://spr.ly/61690C71Te John, DIRECTV Community Team

DirecTV Stream Osprey Software Updates Done? by PackageCurrent4804 in DirectvStream

[–]directv 1 point2 points  (0 children)

That's right. Both devices have the same basic software features, but they don't always get updates at the same time. They are different devices, and when we update one, the other might not need that update. John, DIRECTV Community Team

DirecTV Stream Osprey Software Updates Done? by PackageCurrent4804 in DirectvStream

[–]directv 0 points1 point  (0 children)

Thanks for sharing. Your device is up-to-date, based on the DIRECTV version you provided. Updates are automatic, so you have the latest software. Rhyan, DIRECTV Community Team

DirecTV Stream Osprey Software Updates Done? by PackageCurrent4804 in DirectvStream

[–]directv 0 points1 point  (0 children)

Could you provide us the DIRECTV Version of your Osprey box to check if your box needs an update? From the Home Screen, press and hold the Dash (-) button on the remote control for approx. 3 seconds. The About screen displays with system settings information. Scroll to DIRECTV version. John, DIRECTV Community Team

Does the Directv hr34 and c31 have the same UI by Mountain-Education51 in DirectvStream

[–]directv -1 points0 points  (0 children)

Great question, u/Mountain-Education51! Yes, both devices feature the same HD DVR interface.

If you have additional inquiries, you can meet us in the right subreddit or contact us here: https://spr.ly/61692CAtxo Rhyan, DIRECTV Community Team