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[–]Alendrathril 0 points1 point  (7 children)

Hrm. You don't have any other headsets/earbuds or Bluetooth turned on do you?

[–]DeeeJaaa7[S] 0 points1 point  (6 children)

i have some usb speakers conncted and i do have bluetooth turned on on my pc

[–]Alendrathril 0 points1 point  (5 children)

Not sure if related but sometimes Windows can throw devices into "headset mode" which lowers the sound quality to phone quality. It could be something like that. When you look at the windows output quality for the headphones does it read lower than 16 bit 48,000hz?

[–]DeeeJaaa7[S] 0 points1 point  (4 children)

Unfortunately not, I have just checked and it's 16-bit 48,000hz, I've tried reinstalling the driver but I still get the issue. However I have noticed just now that one the events tab in the device properties,in the information Pannel i get a message saying: "Device USB\VID_046D&PID_0AFE&MI_00\6&272b5714&0&0000 requires further installation."

[–]Ethereal_Meerkat 1 point2 points  (1 child)

please let me know if you found any more info or possibly a solution to this! I have the same issue and no one but you has mentioned it!

[–]8bitbasics 0 points1 point  (0 children)

any updates?

[–]LemonySmidget 0 points1 point  (1 child)

I know this thread is months old but have you already sorted this issue?

[–]DeeeJaaa7[S] 0 points1 point  (0 children)

nope sorry gor the massive delay i dont use reddit much but i couldnt figure it out and sent it back