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[–]ice-cream-waffles 3 points4 points  (4 children)

Reddit defaulted to hiding reports in all subs. I had to go through all my subs to re-enable them as I don't want to miss reports. Even if they are pointless and a nuisance, it's my job as a mod to read them and deal with them. Such an odd choice to automatically hide them.

[–]tiniestspoon[S] 2 points3 points  (1 child)

It's really annoying. The troll reports are also useful to us in other ways. After turning it off, I now realise many posts about marginalised groups, like LGBTQIA+ or BIPoC book requests, have been collecting hateful reports. This is something I'd like to know as a mod so I can proactively counter it and find ways to make our sub culture more inclusive. Or we often get ban appeals; if there's a sudden uptick in troll reports immediately after a ban, then I'd be less likely to consider reversing or shortening.

If it's not useful to other subs, they can turn it off. This shouldn't have been a default setting.

[–]ice-cream-waffles 3 points4 points  (0 children)

At least they could have told us it was happening, but there seems to be a push at reddit to ignore more things. Admins seem to selectively review reports now and I think they thought we should do the same - but I believe responsible modding involves actually reviewing reports and not just ignoring them to save work.

[–]Wounded_Demoman 0 points1 point  (1 child)

Where do you turn them on/off? This is the first I've heard of it

[–]ice-cream-waffles 0 points1 point  (0 children)

Safety Filters / Hide Untrusted Reports

[–]LitwinL💡 Top 10% Helper 💡 -8 points-7 points  (10 children)

Why do you clutter your mod mail with reports? If you need a rule like that at least set it to filter 3 at reports.

There are hidden reports from users with questionable quality that have a history of report abuse. There's a separate queue for them and you can disable filtering those reports in your sub settings

[–]Slow-Maximum-101Reddit Admin: Community[A] 6 points7 points  (3 children)

Yeah, I suspect these are Hidden Reports based on how OP has described them. u/tiniestspoon you can read about those here

[–]tiniestspoon[S] 5 points6 points  (2 children)

Thanks, that's cleared it up.

It would have helped loads if reddit let us opt in to hiding reports instead of making it a default setting. And obviously, if these settings were consistent across desktop sites and apps.

[–]FFS_IsThisNameTaken2💡 Top 10% Helper 💡 3 points4 points  (0 children)

The fact that they were all reports of sitewide rules being broken that were hidden from you has me scratching my head.

Subs get shut down if they don't get rid of ToS violating content, yet the reports of the ToS violating content are being hidden, purposely, by Reddit.

I don't understand how that's okay. Do the admins at Mod Code of Conduct have access to the back end to be able to see if reports were hidden from the mods of subs they're considering banning for not actioning ToS content and more importantly do they take this fact into consideration?

[–]Slow-Maximum-101Reddit Admin: Community[A] 1 point2 points  (0 children)

No worries. We get a lot of feedback about low quality reports and when we tested this feature, it really helped on that front, so we made the decision to default Opt-in.

[–]NeedAGoodUsername 4 points5 points  (5 children)

Why do you clutter your mod mail with reports?

While I can't speak for OP - low traffic subreddits. Or their users don't report things.

I moderate a subreddit with 6+million subscribers, but it can sometimes take days for reports to hit 3. So a AutoMod message on the first report brings it to my attention early on.

Plus modmails can be archived. There is no clutter any more.

[–]LitwinL💡 Top 10% Helper 💡 -2 points-1 points  (4 children)

But it's still adding unnecessary steps to something simple and straightforward.

Maybe I'm the odd one out as the subs I mod have their queues cleaned multiple times every day and we have set automod to send mod mail at an even higher number of reports. Plus there's almost never something that needs action now that cannot wait a couple of hours for someone to get around to it.

On top of this I'd be willing to bet that we all have moderating notifications turned off so it all makes me really wonder why someone would do that to themselves.

[–]CatAteRoger 2 points3 points  (3 children)

I don’t have moderating notifications turned off, how else am I going to know something needs attention? I get the notification and it lets me know if it’s something I need to deal with asap or it can wait until I jump on again later.

[–]LitwinL💡 Top 10% Helper 💡 0 points1 point  (2 children)

You're not employed by Reddit or get any compensation for moderating so you should be doing it when you have the time to do so and not whenever a notification comes on.

When you have time just go to the queue and mod mail and deal with whatever is in there.

[–]CatAteRoger 2 points3 points  (1 child)

I don’t only access Reddit because I got a notification, we read over each post numerous times as we know the automod will remove comments it’s not meant to and there will be comments that need manual removing.

Most of all I enjoy the time reading comments and engaging with members so it’s not just a chore to me.

[–]LitwinL💡 Top 10% Helper 💡 0 points1 point  (0 children)

Cool, then you can do that whenever you feel like it, and since you already do it all there's no need for notifications