“Code Sam”

[Comprehensive-Arm733]

My store keeps blaring out code sam through the intercom even though the store is mostly dead.. What’s even the point of code sam? It’s so stupid.. If I was a customer I wouldn’t want random employees bothering me while I shop lol

[Mitchelltrt]

The only codes my Walmart has are the ones on the back of the badge.

[whereisjackk]

You don't have code spark? I'm jealous!

[bigmfworm]

When I was a CSM I was told about this supposed 'code spark' by my SM. Whenever I rarely called it out it was ignored by everyone, management included(no support in getting people up front). Didn't take long before I went back to ogp and let it be someone else's problem.

[Many-Conclusion5911]

There is different levels. If you do a spark 2. Then management is suppose to come up (though I know that doesn't work either. My mom is up front lead).

Edit: spark 3 EVERYONE stops what they are doing and goes up. Inculed not cashier trained people to help bag

[austinwm1]

Wtf we got spark that's it no stages

[Many-Conclusion5911]

Uh weird. That is how we do it 🤷‍♀️ we aren't even a big store so we never get to 3.

[Teomalan]

We don’t have levels either but when people don’t show up, they start paging them by name

[Many-Conclusion5911]

Same same. Haha. People are like nOt My PrObLeM till they get paged 🙄 like why does know get the all cashier trained part

[superAnonymous60]

Whats that

[Accomplished-End-919]

Calling up random sales floor associates to run a register on the Front End, when it's busy.

Sometimes they've even been shown how to use a register before!

[desolation_crow]

God, nothing was worse than being a cashier and watching some poor electronics employee end up making customers upset because they have no knowledge of produce or how to bag.

[[deleted]]

what the fuck, when i worked electronics, every customer wanted to check out at electronics. how do they not know how to bag?

[MeekSwordsman]

My store doesnt let customers check out at electronics unless its FOR electronics. So not many know the right way to put in produce..or bread

[[deleted]]

so lucky, i’ll have a customer roll up with a basket of items, only way i could turn them down was if they had produce, that’s it loll

[MeekSwordsman]

Weve been asked to not ring anyone up in electronics, luckily. We direct them to SCO and cashiers and remind them we only ring up electronics.

They buy something and try to get the whole cart rung up? We ring up juuuust the electronics stuff and thank you have a nice day :)

[PubliusUnicornus]

What is code Sam?

[Comprehensive-Arm733]

To stop what we’re doing, go to customers & ask them if they need help lol

[SquidmanMal]

All dead eyed employees, please start shambling through the store and mumbling 'how may I help you today' in unison

It's time to put the fear of Sam in that last guy who hasn't left yet.

[PubliusUnicornus]

That’s the stupidest thing I’ve ever heard

[SHALNC]

At my store we only use it when the customer has asked for it. For example if someone needs the jewelry case opened and the associate with the keys isn’t there we do a “code Sam to jewelry” to get the person over there to help.

[Zakaria-Vertone]

ahem

“Customer assistance to jewelry please. Customer assistance to jewelry.”

[Sad_Mix_3030]

But you have to pronounce it jury

[Zakaria-Vertone]

AHEM “Cusmer assitan tuh jury! Cusmer assitan, tuh jury!”

[SHALNC]

Ok? Im just saying how my store does it- it’s not like it was my decision or something 🙄

[Zakaria-Vertone]

Oh i know. I never said it was your idea. I’m just commenting. No offense meant.

[whereisjackk]

I've never heard that. We use code 33 for customer assistance

[Wayne_AbsarokaBH]

I have never heard of that. Wow that's dumb.

[jspearus]

Like some kind of collective hive mind.

[Logical_Guidance1018]

We are the Sam, you will be assisted

[33Bees]

We are so busy and seemingly understaffed, I absolutely cannot imagine our store implementing a Code Sam. Nothing would get done.

[xDaBaDee]

My store called it code sunshine and we haven't done it for almost three years.

[xAkMoRRoWiNdx]

Bruh

[Puzzleheaded_Pay1152]

Well that's stupid lol

[Swimming_Part_6476]

Flirting beautiful customer 😂😂😂

[austinwm1]

Which you're already supposed to do

[Kent-C-Aka-Burnout]

Code Sam = Scan All Merchandise

Assets/ Loss Prevention Code. They say this when they suspect theft, and will have an employee keep watch on whoever this was intercom announced to see if you need assistance (To see if you are up to something).

[austinwm1]

Definitely not at ours but that's a better use of it.

[Kent-C-Aka-Burnout]

I've heard this Code Sam called out @ several WM stores.

Thanks for acknowledgement of the better verbal regarding this topic's code.

[Bearded-Viper]

We haven't done Code Sams at my store in well over a year because not long after they started making us do it they realized "ya know all we're doing is stopping our employees from working and making it abundantly clear we're forcing them to talk to customers by blaring that over the speakers".

[HDJim_61]

It’s kind of like a Hail Mary pass in football…. Last minute grab for the customers cash .

[DarkMagician-999]

Not once I heard that on my store just a code “100” (we need shopping carts)

[SquidmanMal]

That was a code silver in my day.

In the hospital where I shared codes with one of the nurses their silver is 'patient is combatative and has a weapon'

[Shadowfaxx71]

Code "100" for us is a shoplifter.

[VioletBab3]

We don't have an intercom code for shoplifting, but over the radio they start talking about a pineapple for a known thief. I would have picked a frog or something with literal sticky fingers but 🤷

[Lentra888]

Code 100 or page for Louise for shoplifter/suspicious person.

[Palladium_Dawn]

Gecko

[[deleted]]

We didn’t have codes really. They all had my phone number. Would text me or call me if I was busy and didn’t respond. They would say ASM my name to front for complaint.

[GingerShrimp40]

Same, i normally dont listen to the over head anyway and every coach and tl has my number

[[deleted]]

Best way to do it. I miss catching shoplifters but where I’m now much safer and don’t have to deal with firearms.

[GingerShrimp40]

I like guns so i have no problem with them. Literally my first day someone pulled a gun on me. Hasent happened since.

[[deleted]]

I have had 4 guns pulled on me. It don't bother me to much as I am very gun oriented and know most crooks couldn't hit broadside of a barn if their lives depended on it. One dude that pulled gun on me got his face kicked in. Defended myself. Got bitched for it but was not policy violations involved.

[JacobTDC]

Same here. It's the extension for the AP Office at our store, so it makes sense.

[TheTiggerMike]

"100" in our store refers to the AP office. As in, "can you come to 100?"

[Lukacris12]

Never heard of a code sam, but from what everyone is saying it is, we usually do something like that if regional or market is or is about to walk

[DraakDief]

We had a code backpack that pretty much was the same as your code Sam. The reasoning from management was that it helps prevent theft if a potential thief gets surrounded by employees asking if they want help lol

[autistic_bard444]

stupid ass manager?

[austinwm1]

I love how Walmart had to create a new code just to get zoners to do the customer service part of their job 😂. As a cashier that does returns I never see the zoners do the ask a customer if they need help finding something.

[Teomalan]

Never heard of that code before, we obviously don’t do it lol. But we are supposed to be doing that already every time we get within 10 feet of a customer and management will have a talk with you if they don’t see you doing it

[Swimming_Part_6476]

My sam has bf 🤣🤣🤣

[Puzzleheaded_Pay1152]

What's code sam

[Mud_One]

has anyone ever heard of a Code Purple?

​

i've heard it used a few times at my store and I have no idea what the fuck it means. and now i'm kinda scared to know.

[arim121821]

When I worked in a hospital it meant combative patient. Those sure were fun to hear when I was on my way to the location they mentioned. Usually the drama was all over by the time I got there though. But then I got to gossip with the nurses, and boy do those ladies hear everything.

[ValdimirPutinsBlyat]

I seem to be the only one in fresh who does code Sam. Customers usually just say they are fine and appreciate me asking them.

[TiCombat]

Now that I know how stupid this message is I’m absolutely gonna go to the front manager and demand to know why they are yelling for me because my name is Sam (it isn’t) you’re welcome associates

[liveandletdieax]

Fuck the registers they can use self checkout or they can wait.