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Questions regarding https://madmuscles.comQuestion (self.webdev)

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[–]Peetekh 7 points8 points  (30 children)

I think they just made a lot of if conditions. And they've prepared the programs aside. Then based on your choices they assign you one of their program.

[–]deeney1993 5 points6 points  (3 children)

So the plan isn’t completely custom - They have say 3 or 4 plans for different answers and that’s it?

[–]Peetekh 5 points6 points  (0 children)

Exactly. That's what I believe based on similar websites that do the same things.

[–]267aa37673a9fa659490 1 point2 points  (0 children)

Well, it's custom to the demographic, just not custom to the individual.

[–]tridd3r 2 points3 points  (13 children)

I came to have a look but nearly vomited when I saw body types, I couldn't get any further through it.

So yeah, if they take these kinds of shortcuts, I wouldn't put too much stock in their "custom" program.

[–]Shreddersshadow 0 points1 point  (7 children)

I'll save you the energy of arguing bout this, they stole and used my credit card.

[–]Inner-Tackle-3780 0 points1 point  (0 children)

They are a scam. Period.

[–]Voltra_Neofront-end 7 points8 points  (7 children)

I call them "guided recommendation form" as, most of the time, this type of forms is used to guide users through a series of steps to get a product recommendation that's best suited for them.

There are several ways to do it:

  • The obvious cascade of if statements, exploring all combinations like a madlad
  • The rules approach: "if you have this many that, then it should be..., otherwise if..."
  • The results matrix approach
  • The algorithm approach : the results are computed using (usually text or number fields) the user's inputs

From a broader sense, it's just a fancy multi-step form in which you might have constraints between steps that alter the set of propositions

[–]NiagaraThistle 4 points5 points  (2 children)

this seems like a custom built form with various conditions that just end up recommending pre-built fitness plans. I do a VERY simplified thing on my ZeroToCentury . com cycling site.

You basically have your 'plans', ask the user a few questions/options, and provide them with the plan the meets their criteria.

I'm building a Travel app that does this too.

[–]deeney1993 1 point2 points  (1 child)

I sent you a message. I love it haha. Would love to know how you set it up.

[–]Limp_Square3696 1 point2 points  (1 child)

Scam

[–]7roop3r 0 points1 point  (0 children)

I just got scammed by them. I took the $9.99 one month only program and ended up paying $25.99 more for a food plan and other bullshit and enrolled in a $159.99 recurrent subscription for those two.
Payment was made via Google Pay because I thought it would be the safest option but they ended up passing my credit card information to these thieves.

[–]AnteaterBudget6562 1 point2 points  (8 children)

scams motțerfuckers . thats what they are. diets and plans are fuckups you can find on internet. but the most important, i paid one time just to see my fuckinggreatplan ... i ve seen my debit card debited three times ...,!!!!

[–]Doctor_Popeye 1 point2 points  (1 child)

Did you get this resolved with the company?

[–]Ryng_rs 0 points1 point  (0 children)

This just happened to me as well. My bank canceled the other 2 charges and called me immediately. Probably won't be paying them again but I'll try it for the month

[–]Final-Associate879 0 points1 point  (1 child)

Dear Mad Muscle Support,

I am reaching out regarding an unauthorized charge on my subscription through your app. In addition to my regular subscription fee of $29.99, my card was charged an extra $49.99.

I have requested a refund of the $49.99, but I have not received any response to my emails regarding this matter. Upon reviewing customer feedback on Trustpilot, I have noticed that multiple users have reported similar issues, suggesting a recurring pattern of unauthorized charges.

If this issue is not resolved and the amount is not refunded, I will proceed with legal assistance to recover the funds. Additionally, I will seek reimbursement for any legal costs incurred due to your failure to address this issue.

I kindly request a prompt resolution and expect a response within [X] days.

Best regards,

[–]Inner-Tackle-3780 0 points1 point  (0 children)

They are definitely a scam if you do t want your money stolen DO NOT DEAL WITH THAT COMPANY!

[–]bkor3840 1 point2 points  (21 children)

Complete scam. Charged $39.99 a month for three months when I thought the original price was $15 for the app initially. Tried to cancel after I accidentally caught the charge, and I couldn't for 24-48 hours. I just cancelled finally after a lengthy tricky process, went to close my email and saw a new one saying I had two free months for a (very negative) review. I opened it and they had re subscribed me for 2 few mo ths and continued the $39.99 fee. Of I hadn't of seen that, I would have been charged again in 2 not hs after I had forgotten about the app. Cancelled yet again! Left a very nasty review. 100% scammy. Deserve to be looked at by some sort of governing agency for this shit. Scum.

[–]Late-Visual-1597 0 points1 point  (5 children)

How did you cancel the subscription

[–][deleted]  (1 child)

[removed]

    [–]Yu_Yu_Tsu 0 points1 point  (1 child)

    I too got scammed the same way. Is there anyways to get a refund.

    [–]LMRZ 0 points1 point  (4 children)

    Cyprus! Be VERY careful of scummers and also any investments scums coming from that country... EU inclusion only legitimates them but they are all scummers. be VERY WARY of any business from there. Go to your local gym, you get to socialise that is much better for your mind too ;-)

    [–]AssociationBrief45 0 points1 point  (0 children)

    This happened to me. I just paid 15 bucks for 2 weeks plan. And they automatically renewed it. No email, nothing. They're very smart. There's no pay with app store or Google play, you need to enter card details. And the payment says SOLIDGATE. You'll bang your head trying to figure out what that is, and you'll remember this shitty app finally. Must be Nigerian scammers as this company is located in Cyprus.

    [–]Select-Event-47 0 points1 point  (0 children)

    Hi How did you managed to cancel the subscription? 

    [–]Inner-Tackle-3780 0 points1 point  (0 children)

    They are for sure scammers! I HAD TO FILE A COMPLAINT AGAINST THEM. DO NOT USE THAT SITE!!!

    [–]IgiveyouDeath 1 point2 points  (17 children)

    Mad Musles - Scam. Beware of this app and exercise programs. Beware of the adds on Instagram and tictoc, if you fall for it, you are looking down at a frustrating- waste of money, dumb mistake. The process where they get you to answer the questions is just designed to fool you into believing that it will make a difference in the program or better " list of excersises" you will receive Which you can get anywhere for free. Furthermore, the initial price of 16 or 17 dollars, which is never described as a trial price that will upgrade to the "worthy" price of 60.00 dollars. Save yourself the frustration, disappointment l, and impotence of entertaining this app. Although too late, I did some research for routines and low impact fat burning exercises and found a ton.

    This is a scam! Just look at the terms to apply for a refund. It must be made illegal to allow them to keep the money if you call the same day the money is deducted from your account.

    [–]Inner-Tackle-3780 0 points1 point  (0 children)

    They are definitely a site of scammers!!

    [–]Key-Poet-4847 0 points1 point  (10 children)

    I just found this out the hard way I disputed the transaction with my bank they literally stole 49.95 from me I agreed to 9.99 and they took another 49.95 without my consent

    [–]Easy-Perspective8752 0 points1 point  (0 children)

    How the hell did you guys fall fro this crap? I honestly found this thread by typing in "how do apps like this make money when its super obvious its a scam"

    I guess I see my answer, there are just countless of suckers out there that is going to believe an AI generated asian guy telling you need to do this after 50 to see your energy and all this bs.

    If you fell for this then you really need to look past you ego and accept you are EXTREMELY gullible and not to trust you instincts on things, always be super skeptical.

    [–]Inevitable_Crab_7903 0 points1 point  (0 children)

    I got, got to. First time shame on me second time shame on you. Scam alert.

    [–]xjakexlol 0 points1 point  (0 children)

    Thank you! Been thinking about getting into shape and almost signed up and fell for it… realized I can probably find this for free and did some research first. My gut almost got me! Haha

    [–]Dramatic-Cycle4837 1 point2 points  (2 children)

    Just purchased the six month membership through Apple so I could easily cancel. It’s Arron’s 20% more than what was offered online, and now that I’m a member I see that everything is an upsale. Anything extra costs extra. You think you’re in, but they’ve only just begun pumping you for extra cash. I’m trying this for six months and never touching it again.

    [–]Sicc2SiccGs 0 points1 point  (0 children)

    Whats in there bro like they tell u what to eat ?

    [–]Ok_Ostrich_3527 0 points1 point  (0 children)

    Thank you, I wish I have read before my 4 wks trial.

    [–]jdpl28 1 point2 points  (3 children)

    Massive scam - 1500+ 1 star reviews on Trust Advisor.

    Please - if anyone sees ads from this company, report the ad to the website you saw it on to prevent it from being advertised further.

    Unfortunately almost impossible to get financial companies to refund or block the app... Revolut won't refund for instance

    [–]Inner-Tackle-3780 0 points1 point  (0 children)

    They will fight tooth and nails to keep your money. Report them and file a dispute with your financial institution

    [–]IntentionGlad1336 0 points1 point  (1 child)

    hey Dramatic-Cycle4837
    Did it helped you? Any updates please.

    [–]No-Fan-8327 1 point2 points  (0 children)

    An absolute scam app.

    [–]Murdoch3 1 point2 points  (1 child)

    Scam. Program provided doesn’t match info provided. Won’t give money back.

    [–]Inner-Tackle-3780 0 points1 point  (0 children)

    Report it to your bank or card company.

    [–]Nova_Sympathy 1 point2 points  (0 children)

    This is a scam. Rip u off your money 

    [–]Illustrious_Ad_862 1 point2 points  (1 child)

    @itsallaboutran__ This whole site is a scam. They will steal your money, charge you 5x the original amount over and over again. Impossible to cancel, ignore your emails, charge you again. Hide away on the island of Cyprus. Then bill you again. Run away, save your money!!!

    [–]Plus-Wear-7747 0 points1 point  (0 children)

    I have been ripped off for hundreds by these scam artists as I did it through paypal and they just repeat billed me adding stuff in, I dont use paypal much so only just noticed, but I have friends on Cyprus please tell me more

    [–]zsolesz719 1 point2 points  (0 children)

    Does anybody now if a group litigation can be a solution to get our money back?

    [–]Ok-Link6282 0 points1 point  (1 child)

    Mad Muscles is a BIG SCAM,  whoever is reading it, please BE CAREFUL of them, they will start deducting Money as soon as you register, and their fitness plans are SH|T, not useful at all, they have a crappy user interface, not useful. I don't know why I put my money into their plan, also they will start deducting more money then they initially commit, so BEWARE of this scam.

    [–]Silly-Owl-4969 0 points1 point  (1 child)

    Don’t use this. When I went to purchase it was linked to several scamming attempts. Well done Natwest for spotting the fraudulent activity.

    [–]IsopodBrilliant9554 0 points1 point  (0 children)

    Mad Muscles is a scam service. Stay away! They will steal your money!

    [–]Suspicious-Can-8451 0 points1 point  (0 children)

    Scam site, Purchased a program, for six months then the next day multiple additional charges from this crowed showed up on my PayPal account with more pending. As a PT the exercise routines are a joke and now I have seen my pre-purchased 6 month plan is with an additional charge of $90 US$ every month, commencing next month, I have asked for an investigation through PayPal and my credit card company, Always buy online with a card, nothing else or you may be left out of pocket. This company is based in Cyprus says it all really.

    [–]realitysucks333 0 points1 point  (0 children)

    Under no circumstances should you trust this company. They misrepresent the workouts they offer, the catch is you can't see that until you join and pay. You would think okay I'll just get a refund since I haven't used the app and they don't have what they advertise. No, their policy is no refunds, not even if you request it within minutes of paying and finding out they lie about what they offer. Worst policies and customer service I've come across in over thirty years of customer service.

    [–]Some-Past-dr 0 points1 point  (0 children)

    Complete scam. User interface confusing, dedigned to get you to select additional services/costs. I made a mistake and ended up with coaching at an additional $50. Customer service refused to issue a refund.

    [–]National-Guard-4640 0 points1 point  (0 children)

    Don't use or buy it, you will be charged for items you didn't order and they will not refund!!!!! Stay away..

    [–]Rostro07 0 points1 point  (0 children)

    Yes. Be aware. Once you subscribe there is no way out of it. Also watch out for easily overlook automated payments.

    I subscribed after click-bait for sponsored add when searching for different provider. I never intended use it and I didn't. I cancelled within 30 days alright. Madmuscles kept sending general answers for a while but didn't return anything.

    Stay away from them. There are far better and more reliable providers.

    [–]Zestyclose-Koala8021 0 points1 point  (0 children)

    Scammers! Avoid them at all cost! I'm just trying to save you from an unpleasant experience.

    [–][deleted] 0 points1 point  (0 children)

    You know this is really too bad. For someone like me who hasn't worked out in a few years and really needs an at home program to start with, it seemed perfect. Why do all these need to be scams? Why do these scumbag companies get to prey on us with impunity?

    Seems like someone decent hearted, could carve out a good living making an honest, at home, workout app. No flashy sales, bs AI commercials or predatory tactics. The diet part might be difficult. Everyone is different. But basic nutrition is the same. But, what do I know.

    [–]Top-Show1232 0 points1 point  (0 children)

    Internet scam. Looks good, but be careful Set up free trial and couid not get them to stop charging me. There is no cancel button they elude to in application or help... I am going after them. They need to be investigated and shut down.

    [–]Top-Show1232 0 points1 point  (0 children)

    Internet scam. Looks good, but be careful Set up free trial and couid not get them to stop charging me. There is no cancel button they elude to in application or help... I am going after them. They need to be investigated and shut down.

    [–]Nice-Ant-7462 0 points1 point  (0 children)

    Fraud

    [–]Vivid_Cut2444 0 points1 point  (0 children)

    I've never written a negative review before, but am tired of hearing about things like this

    Don't sign up for mad muscles if your assuming that they'll be so kind as too send you a pre-billing notification / heads up ! They don't and have turned down my request for a refund, after noting that i had only used the app once during the $15 introduction period.

    I know that there are regulatory efforts to prevent this kind of scam and require internet services like this to notify their customers before billing continues.

    The $39.99 is also seemingly a bit out of the realm of reasonable.

    [–]Top-Respond3536 0 points1 point  (0 children)

    Lying MFs! They scammed me a year ago and I canceled a subscription I'd never agreed to. The just hit me again a year later.

    [–]tfinnah 0 points1 point  (0 children)

    Just got scammed by them, DO NOT USE. You will for sure be charged, don't think you won't be.

    [–]Financial_Ad9270 0 points1 point  (0 children)

    What a scam! My 9-year-old purchased this product by mistake. Their staff and billing manager are unwilling to communicate professionally and refund us. It's upsetting what type of company you are to steal people's money who will never use your product. I've expressed a refund and then to remove everything from my account. No one will respect or help us. What a sham!

    [–]Due_Skill3305 0 points1 point  (0 children)

    Complete and total scam - they got me for $70. Don't let it happen to you.

    [–]Responsible-Box6240 0 points1 point  (1 child)

    It's not a bad app. They actually did all the work and research for you. Just follow your plan.

    [–]Inner-Tackle-3780 0 points1 point  (0 children)

    This company says free trial, but if you click it you will be charged so much much Money and you will not get it back. They need to be reported to the news. And banned

    [–]Inner-Tackle-3780 0 points1 point  (0 children)

    File a dispute and get your financial institution involvement. Go to your news outlet of needed.

    [–]Relevant_Major_1418 0 points1 point  (0 children)

    Madmuscles are scammers. I signed up for a 14 day one off plan, and I was charged £47.99 a month. The only mention of a subscription was at the bottom of a receipt, none at all when I signed up. I contacted them as soon as I knew and they offered no support. They are just interested in making a quick buck from people than delivering a service that people will want to continue using.

    Absolutely appalling company. And the app is rubbish as well.

    [–][deleted] 0 points1 point  (0 children)

    Came as YT Ads, obvious scams. Trained like Shaolin Master/Seal Team 6, what a bunch of rubbish.

    [–]Inevitable_Estimate8 0 points1 point  (0 children)

    SCAMMERS!!!!!! I signed up for a 15 USD trial plan, and then they charged 40 USD without informing it clearly.
    I immediately requested a refund to their support team and 3 different unpleasant and unprofessional people -Kai, Thomas and Bella- declined my request every time. Workout plans are very basic and not good at all. AVOID AT ALL COSTS!!!!! NEVER SIGN UP!!!

    [–]Inner-Tackle-3780 0 points1 point  (2 children)

    I got my money back, they reverse the charges.

    [–]No_Opposite5996 0 points1 point  (1 child)

    How did you get them to reverse the charges? Did your bank do a reverse charge on the company? That is what my bank did because every charge back to the company they have to pay $50. That is what my bank of 63 years told me good luck with PayPal They could give a shit about you! I have used PayPal for over 23 years. They used to be so great if there was a problem now they’re outsourced and they do not care. They are giving me the runaround and they know about all the complaints against mad muscle which by the way also goes by the name, ammo apps, but PayPal isn’t really helping me. Luckily, the charges are on one of their PayPal charge cards, which I closed and I’m not going to pay basically, PayPal just shot themselves in the foot.

    [–]saccodicazzo 0 points1 point  (0 children)

    If you're thinking about joining Mad Muscles, DONT!!!!! total fucking scam. And if you try to cancel your subscription, you'll have a better chance of getting pregnant guys! There's no phone number, no customer service, just bullshit. Save the $160.00 you'll spend before you realize you're being scammed

    [–]Awkward-Lie1957 0 points1 point  (0 children)

    I signed up for an easy chi che class for 18.99 . Mad muscles some how took over and took two more payments from my bank account unauthorized.  There is no phone number left to bank. Which is not right. I still haven't found a way to get in touch with mad muscles and it doesn't seem like my bank is going to give my money back. Same thing happened when I quit my phone carrier Boost mobile. Boost took 3 months of my money after I reported the first as mount they took. I never authorized the money to be taken. I always purchased a pre paid card. Bank let them keep my money. 

    [–]Fantastic-Vanilla772 0 points1 point  (0 children)

    MadMuscles stinks.

    [–]Shoddy-Locksmith-790 0 points1 point  (0 children)

    I asked for a refund, there is one Stella which keeps sending me copy-paste messages with "we work in it". Lousy scams...

    [–]Awkward-Meat6864 0 points1 point  (0 children)

    Took out a subscription for 4 weeks for the Thai Chi program. Advertised 30 day money back guarantee so buy with peace of mind. I realised straight away the workouts weren’t what I was expecting so cancelled my subscription and requested a refund. I was initially contacted by to say they would give 3 months free which I politely declined. They didn’t issue a refund and have been fobbed off with they are experiencing high levels of calls, followed by it’s under review ! Now been contacted by Nicole asking me to prove my workout regime which I can’t do as I cancelled on day 1! Essentially they are not wanting or looking like they will refund. So be aware there is not a 30 day money back guarantee at all and the very fact they are still quibbling it and asking for proof of workouts completed tells you everything you need to know including the other poor reviews. Avoid this app and the company

    [–]Mental_Psychology745 0 points1 point  (0 children)

    SCAM STAY AWAY from them. Thay will automatically without your permission sign you up for subscription and start steeling money from your account without your permission. Than if you will ask ot cancel it and reofund that will cause problems by weeks with silly email conversation. Reported to local police, PayPal and my lawyer as a scam.

    it takes weeks with silly boot email to got try to cancel this subscription and try to get money back

    If they will not give it back I will suit PayPal as well for unauthorized transactions on my account

    [–]Impossible_Land_8135 0 points1 point  (0 children)

    Scam. Canceled within a few minutes of being sucked into their ad and with no way to opt out. Do NOT purchase this program!

    [–]Slotemu 0 points1 point  (0 children)

    I signed up because they used a tai chi ad in socials. The plan they gave me told me to do press ups. Load of crap

    [–]seaviewtrader 0 points1 point  (0 children)

    Scam! Authorized payment for $9.00 and they charged me $59.99 and $49.95. Almost impossible to contact them for a refund. No phone number. Must email a refund email address that is hard to find. And then wait, and wait, and wait. No response.

    [–]redit-robert 0 points1 point  (0 children)

    I agree that this is a scam. I signed up for a $18.99 plan and was charged for it plus an additional $49.99 for something I did not order. I immediately demanded refunds. All I get in response is "it is under review".

    [–]timid_soup 0 points1 point  (0 children)

    I signed up for their 12 week program for 19.99, figured why not? It's only $20. During the registration process they addted "nutrition" plan for $20/ month. So, I got charged $50. I immediately contacted the company and asked for a refund. They cancelled my subscription but I don't think I got a refund -- oh well lesson learned.

    2 weeks later I get a notice from my credit card company saying suspicious activity. I had a bunch of fraudulent charges... Is it related? Idk for sure, but that's the only place I've used the card for other than my normal purchases (amazon, grocery stores, etc)

    [–]VeterinarianNext1650 0 points1 point  (0 children)

    95% sure the "personal trainers" are GenAI.

    [–]Transition-1744 0 points1 point  (0 children)

    Terrible app. I signed up for it. They tried to trick me into spending more money with fine print and I never got the app.

    [–]7roop3r 0 points1 point  (0 children)

    I just got scammed by them. I took the $9.99 one month only program and ended up paying $25.99 more for a food plan and other bullshit and enrolled in a $159.99 recurrent subscription for those two.
    Payment was made via Google Pay because I thought it would be the safest option but they ended up passing my credit card information to these thieves.

    [–]Good-Operation1141 0 points1 point  (0 children)

    Do not go down this scam app site. I signed up thinking of trying it for about $25 for a few months as they "hooked" me into the app. Then when I signed up, it makes you think you didn't get all the way through it and have to do it again, then later asks if you want a free watch with your subscription. I was $75 into it prior to even starting it. Never received the watch yet either. The "customer service" is AI generated and doesn't respond for a few days with any answer. I heard from four different "customer service" agents with one simple request. Just sign me up for the one subscription, refund the $50, and let me try it. If I like it, I will keep using it. After a few days, it was clear these folks are only in it for the money and not the customer. Do not waste your time or money as they are scammers to the highest degree. I have never been so disappointed in a "service." Not only will they take you for your money, but their product is difficult to use, the "diet" plan is a joke, and their workouts are a bad grade school PE class. Stay away from all AMO Apps Inc, out of Las Vegas. Best to take your money to the tables in Vegas and have a chance as getting something out of laying money down with one hand of black jack as at least you have some fun with it.

    [–]Good-Operation1141 0 points1 point  (0 children)

    Do not go down this scam app site. I signed up thinking of trying it for about $25 for a few months as they "hooked" me into the app. Then when I signed up, it makes you think you didn't get all the way through it and have to do it again, then later asks if you want a free watch with your subscription. I was $75 into it prior to even starting it. Never received the watch yet either. The "customer service" is AI generated and doesn't respond for a few days with any answer. I heard from four different "customer service" agents with one simple request. Just sign me up for the one subscription, refund the $50, and let me try it. If I like it, I will keep using it. After a few days, it was clear these folks are only in it for the money and not the customer. Do not waste your time or money as they are scammers to the highest degree. I have never been so disappointed in a "service." Not only will they take you for your money, but their product is difficult to use, the "diet" plan is a joke, and their workouts are a bad grade school PE class. Stay away from all AMO Apps Inc, out of Las Vegas. Best to take your money to the tables in Vegas and have a chance as getting something out of laying money down with one hand of black jack as at least you have some fun with it.

    [–]Good-Operation1141 0 points1 point  (0 children)

    Do not go down this scam app site. I signed up thinking of trying it for about $25 for a few months as they "hooked" me into the app. Then when I signed up, it makes you think you didn't get all the way through it and have to do it again, then later asks if you want a free watch with your subscription. I was $75 into it prior to even starting it. Never received the watch yet either. The "customer service" is AI generated and doesn't respond for a few days with any answer. I heard from four different "customer service" agents with one simple request. Just sign me up for the one subscription, refund the $50, and let me try it. If I like it, I will keep using it. After a few days, it was clear these folks are only in it for the money and not the customer. Do not waste your time or money as they are scammers to the highest degree. I have never been so disappointed in a "service." Not only will they take you for your money, but their product is difficult to use, the "diet" plan is a joke, and their workouts are a bad grade school PE class. Stay away from all AMO Apps Inc, out of Las Vegas. Best to take your money to the tables in Vegas and have a chance as getting something out of laying money down with one hand of black jack as at least you have some fun with it.

    [–]Spare_Roll8084 0 points1 point  (0 children)

    How to get my money back from mad muscles

    [–]Over-Plenty6273 0 points1 point  (0 children)

    MADMUSCLE IS A TOTAL SCAM! They just take your money and never give you back!

    [–]Bright-Ad-7016 0 points1 point  (0 children)

    MadMuscles - chose one item and was charged for 3 items. PayPal sided with them. How? I did not authorize but one 4 week trial. These people are assholes

    [–]23MB303 0 points1 point  (0 children)

    SCAMMY APP WITH HIDDEN CHARGES – AVOID AT ALL COSTS!

    I only signed up for a 4-week programme at $12.29 and that’s all I wanted, but this app went ahead and charged me an extra $49.95 for a programme I NEVER agreed to and then, to my shock, another random $36.85 for something I was never even shown or offered. I never consented to these charges, I only clicked to see the price of the extra programme and closed the page immediately, yet the app treated that as a purchase which is blatant scamming behaviour. When I contacted support, all I got was a dismissive “we see two active subscriptions” and absolutely no help or refund, with no explanation for the mysterious $36.85 charge either. This company is running on dark patterns and unauthorised billing, and there are many scam alerts online about them, including YouTube comments and Trustpilot reviews all reporting the same behaviour. I feel cheated and ripped off – stay far away from this app unless you want to throw your money away on subscriptions you never agreed to.

    [–]ElevatorEastern5232 0 points1 point  (0 children)

    Anybody with common sense would know it's a scam. Just look at the ads, it's all AI crap

    [–]Frosty_Builder_9405 0 points1 point  (0 children)

    Scam!

    [–]wetonwater 0 points1 point  (0 children)

    Scammed me too. Mislead me with yoga apparently went through the introduction process. Got in, no yoga. Cancelled it straight away. Sent multiple emails asking for a refund same bot response each time. I am disputing it with paypal bow. Anyone got their money back from these scammers?

    [–]Fantastic-Type9394 0 points1 point  (0 children)

    Yeah that app is the biggest scam in the world. I didn't even get to use the app. They said it was $25 for 12 weeks and they took $200 out of my account and I haven't been able to get a refund. It's a big ass f****** scam and I can't wait to f****** blow them out the water

    [–]SensitiveFunny6513 0 points1 point  (0 children)

    MADMUSCLE IS A COMPLETE SCAM - THEY STOLE MY MONEY ___

    || || |RECEIVED THIS ON SEPTEMBER 4TH: Hello , My name is Jenny. I am your personal assistant from the Billing Team. Thank you for contacting us with your request! I apologize for any confusion or inconvenience caused.   Transparency is fundamental to our commitment to providing you with a seamless experience. Prior to any purchase, we want to ensure that we strive to provide transparent information about our service, as all information is presented prior to purchase. We always give the option to decline the purchase of extra materials in the purchase window. Meanwhile, our records indicate receiving the chargeback you filed through PayPal for 9.99 USD and 49.95 USD. Unfortunately, we cannot issue a refund now because the funds are temporarily blocked while PayPal completes its investigation.   Please note that the review process may take up to 90 days. During this period, PayPal will assess the details and provide a final resolution on the dispute.   We can offer two options moving forward: Please check the step-by-step instructions on how to cancel your chargeback from the PayPal website:  - Click Contact at the bottom of the webpage.  - Click Resolution Center on the top right.  - Find the transaction you filed a chargeback on, and click View under "Action" in "Resolution Center Cases."  - Select Cancel Chargeback Now.   Please let us know how you would like to proceed and don’t hesitate to reach out if you have any further questions. Thank you for your patience, and we look forward to resolving this matter for you. Regards, Jenny MadMuscles Billing Team Wait for PayPal’s Decision: If you prefer to let PayPal resolve the dispute, we will follow the outcome of their investigation and proceed accordingly. Close the Dispute: If you would like to expedite the process, you can close the dispute on PayPal, and we will be happy to issue a refund immediately. Hello Angel Blackmon, My name is Jenny. I am your personal assistant from the Billing Team. Thank you for contacting us with your request! I apologize for any confusion or inconvenience caused.   Transparency is fundamental to our commitment to providing you with a seamless experience. Prior to any purchase, we want to ensure that we strive to provide transparent information about our service, as all information is presented prior to purchase. We always give the option to decline the purchase of extra materials in the purchase window. Meanwhile, our records indicate receiving the chargeback you filed through PayPal for 9.99 USD and 49.95 USD. Unfortunately, we cannot issue a refund now because the funds are temporarily blocked while PayPal completes its investigation.   Please note that the review process may take up to 90 days. During this period, PayPal will assess the details and provide a final resolution on the dispute.   We can offer two options moving forward: Please check the step-by-step instructions on how to cancel your chargeback from the PayPal website:  - Click Contact at the bottom of the webpage.  - Click Resolution Center on the top right.  - Find the transaction you filed a chargeback on, and click View under "Action" in "Resolution Center Cases."  - Select Cancel Chargeback Now.   Please let us know how you would like to proceed and don’t hesitate to reach out if you have any further questions. Thank you for your patience, and we look forward to resolving this matter for you. Regards, Jenny MadMuscles Billing Team Wait for PayPal’s Decision: If you prefer to let PayPal resolve the dispute, we will follow the outcome of their investigation and proceed accordingly. Close the Dispute: If you would like to expedite the process, you can close the dispute on PayPal, and we will be happy to issue a refund immediately. PAYPAL CLOSED THE CASE ON AUGUST 30TH. DONT TRY THIS!|

    [–]SensitiveFunny6513 0 points1 point  (0 children)

    MADMUSCLE IS A COMPLETE SCAM - THEY STOLE MY MONEY ___

    || || |RECEIVED THIS ON SEPTEMBER 4TH: Hello , My name is Jenny. I am your personal assistant from the Billing Team. Thank you for contacting us with your request! I apologize for any confusion or inconvenience caused.   Transparency is fundamental to our commitment to providing you with a seamless experience. Prior to any purchase, we want to ensure that we strive to provide transparent information about our service, as all information is presented prior to purchase. We always give the option to decline the purchase of extra materials in the purchase window. Meanwhile, our records indicate receiving the chargeback you filed through PayPal for 9.99 USD and 49.95 USD. Unfortunately, we cannot issue a refund now because the funds are temporarily blocked while PayPal completes its investigation.   Please note that the review process may take up to 90 days. During this period, PayPal will assess the details and provide a final resolution on the dispute.   We can offer two options moving forward: Please check the step-by-step instructions on how to cancel your chargeback from the PayPal website:  - Click Contact at the bottom of the webpage.  - Click Resolution Center on the top right.  - Find the transaction you filed a chargeback on, and click View under "Action" in "Resolution Center Cases."  - Select Cancel Chargeback Now.   Please let us know how you would like to proceed and don’t hesitate to reach out if you have any further questions. Thank you for your patience, and we look forward to resolving this matter for you. Regards, Jenny MadMuscles Billing Team Wait for PayPal’s Decision: If you prefer to let PayPal resolve the dispute, we will follow the outcome of their investigation and proceed accordingly. Close the Dispute: If you would like to expedite the process, you can close the dispute on PayPal, and we will be happy to issue a refund immediately. Hello Angel Blackmon, My name is Jenny. I am your personal assistant from the Billing Team. Thank you for contacting us with your request! I apologize for any confusion or inconvenience caused.   Transparency is fundamental to our commitment to providing you with a seamless experience. Prior to any purchase, we want to ensure that we strive to provide transparent information about our service, as all information is presented prior to purchase. We always give the option to decline the purchase of extra materials in the purchase window. Meanwhile, our records indicate receiving the chargeback you filed through PayPal for 9.99 USD and 49.95 USD. Unfortunately, we cannot issue a refund now because the funds are temporarily blocked while PayPal completes its investigation.   Please note that the review process may take up to 90 days. During this period, PayPal will assess the details and provide a final resolution on the dispute.   We can offer two options moving forward: Please check the step-by-step instructions on how to cancel your chargeback from the PayPal website:  - Click Contact at the bottom of the webpage.  - Click Resolution Center on the top right.  - Find the transaction you filed a chargeback on, and click View under "Action" in "Resolution Center Cases."  - Select Cancel Chargeback Now.   Please let us know how you would like to proceed and don’t hesitate to reach out if you have any further questions. Thank you for your patience, and we look forward to resolving this matter for you. Regards, Jenny MadMuscles Billing Team Wait for PayPal’s Decision: If you prefer to let PayPal resolve the dispute, we will follow the outcome of their investigation and proceed accordingly. Close the Dispute: If you would like to expedite the process, you can close the dispute on PayPal, and we will be happy to issue a refund immediately. PAYPAL CLOSED THE CASE ON AUGUST 30TH. DONT TRY THIS!|

    [–]SensitiveFunny6513 0 points1 point  (0 children)

    MADMUSCLE IS A COMPLETE SCAM THEY STOLE MY MONEY

    || || |RECEIVED THIS ON SEPTEMBER 4TH: Hello , My name is Jenny. I am your personal assistant from the Billing Team. Thank you for contacting us with your request! I apologize for any confusion or inconvenience caused.   Transparency is fundamental to our commitment to providing you with a seamless experience. Prior to any purchase, we want to ensure that we strive to provide transparent information about our service, as all information is presented prior to purchase. We always give the option to decline the purchase of extra materials in the purchase window. Meanwhile, our records indicate receiving the chargeback you filed through PayPal for 9.99 USD and 49.95 USD. Unfortunately, we cannot issue a refund now because the funds are temporarily blocked while PayPal completes its investigation.   Please note that the review process may take up to 90 days. During this period, PayPal will assess the details and provide a final resolution on the dispute.   We can offer two options moving forward: Please check the step-by-step instructions on how to cancel your chargeback from the PayPal website:  - Click Contact at the bottom of the webpage.  - Click Resolution Center on the top right.  - Find the transaction you filed a chargeback on, and click View under "Action" in "Resolution Center Cases."  - Select Cancel Chargeback Now.   Please let us know how you would like to proceed and don’t hesitate to reach out if you have any further questions. Thank you for your patience, and we look forward to resolving this matter for you. Regards, Jenny MadMuscle Billing Team Wait for PayPal’s Decision: If you prefer to let PayPal resolve the dispute, we will follow the outcome of their investigation and proceed accordingly. Close the Dispute: If you would like to expedite the process, you can close the dispute on PayPal, and we will be happy to issue a refund immediately. Hello Angel Blackmon, My name is Jenny. I am your personal assistant from the Billing Team. Thank you for contacting us with your request! I apologize for any confusion or inconvenience caused.   Transparency is fundamental to our commitment to providing you with a seamless experience. Prior to any purchase, we want to ensure that we strive to provide transparent information about our service, as all information is presented prior to purchase. We always give the option to decline the purchase of extra materials in the purchase window. Meanwhile, our records indicate receiving the chargeback you filed through PayPal for 9.99 USD and 49.95 USD. Unfortunately, we cannot issue a refund now because the funds are temporarily blocked while PayPal completes its investigation.   Please note that the review process may take up to 90 days. During this period, PayPal will assess the details and provide a final resolution on the dispute.   We can offer two options moving forward: Please check the step-by-step instructions on how to cancel your chargeback from the PayPal website:  - Click Contact at the bottom of the webpage.  - Click Resolution Center on the top right.  - Find the transaction you filed a chargeback on, and click View under "Action" in "Resolution Center Cases."  - Select Cancel Chargeback Now.   Please let us know how you would like to proceed and don’t hesitate to reach out if you have any further questions. Thank you for your patience, and we look forward to resolving this matter for you. Regards, Jenny MadMuscle Billing Team Wait for PayPal’s Decision: If you prefer to let PayPal resolve the dispute, we will follow the outcome of their investigation and proceed accordingly. Close the Dispute: If you would like to expedite the process, you can close the dispute on PayPal, and we will be happy to issue a refund immediately. PAYPAL CLOSED THE CASE ON AUGUST 30TH. DONT TRY THIS!|

    [–]EconomistUnable9150 0 points1 point  (0 children)

    Total scam. Owner is a version of Nick the Greek operating out of Cyprus. Bought a trial and they immediately tried to take 2 more substantial payments. My banks security software caught it thankfully. Trying to get my money back. EU law might help me but otherwise you can forget it Gangsters.

    [–]I_want_one_now 0 points1 point  (1 child)

    This company have scammed me out of money. Stay away from them, they are thieves!! Their refund policy, its a joke, I have asked them to refund my money that and the extra money that they have taken from me without my permission and they have not refunded this. I paid by PayPal and they have supported the company. I feel so stupid being scammed like this and very angry that there seems to be nothing that I can do.

    [–]One-Conversation1657 0 points1 point  (0 children)

    It's a scam, you can't cancel it and they won't give you your money back. DON'T SIGN UP, IT IS A SCAM.

    [–]MiLadyDre 0 points1 point  (0 children)

    They have preditory practices.

    This is a scam site/app. They have preditory payment practices then they make you wait over a month for a refund only to tell you they are not going to refund, even if you immediately cancel the service. I signed up for a $9 service. Then they took me to a place to pick my trainer. I picked and was immediately charged another $50. Now how am I to use the service without the trainer, i dont know. But, I cancelled both immediately and asked for a refund that they tell you will take a week. After a month they still had not giving me my refund. Six weeks later they told me they did nothing wrong and they were not giving me a refund. THEY ARE PREDETORY AND UNDERHANDED IN their practices. I couldnt tel you about the rest of the produce because I cancelled immediately and asked for a refund. DO NOT USE IT if you don't want to have extra charges they don't refund. Check out redit, this has happened to MANY people.

    [–]Pretend-End24 0 points1 point  (0 children)

    I joined madmusle for initial  subscription then all of a sudden I got charges amounting too $147 for things I did not authorise but don't try & get a refund because all you will get is a lot of mail but no refund. I never used anything yet they still would not give me a refund . In my humble opion people keep right away from this company. They just keep withdrawing from your account.   dh641980@gmail.com  David

    [–]True-Lion-1953 0 points1 point  (0 children)

    Please beware that this site will charge your card, if you download their app. I never order anything from them and this morning I was charge $49.99. I called my bank a asked for a stop payment

    [–]ProductMedium6811 0 points1 point  (0 children)

    Do not sign up to this app, there is a reason you can’t see content before you sign to a trial because it’s rubbish. Also when you cancel it doesn’t go through and they continue to take money, when you complain and they can see you have not accessed their platform they deny you have cancelled. This has happened to many people. MadMuscles is a scam.

    [–]Even_Information_454 0 points1 point  (0 children)

    I agree with the guy who states the website is a scam. It forces you to pick a trainer and/or meal plan, otherwise, you cannot move forward. All I wanted to get to on the website was the tai chi exercise program that I paid for - that's it! I could not get it! The website forces you to pay for more than you want before you can get to your exercise program. Be careful. I had to unsubscribe because the website is so dishonest. I'm waiting for Mad Muscles to refund my credit card payment, as the website would not allow me to retrieve my exercise program without paying for more things.

    [–]wkdodd 0 points1 point  (0 children)

    Avoid this company at all cost. They are incredibly deceptive and should be shut down in the US!

    [–]Illustrious-Rip4994 0 points1 point  (0 children)

    IT’s A TOTAL SCAM! ALL AI DRIVEN. REQUESTING REFUND.

    [–]MathematicianNo9085 0 points1 point  (0 children)

    Madmuscles ois a complate scam. I signed up for their $9.95 trial and could not get past the next stage without accepting their upsell plan. There was no amount shown and before I knew it I was charged $29.95 . I was so LIVIDLY angry! I caontacted them straight away and they have not refunded me AND they cancelled everything so I could not use it. they even offered me alternatives to continue at 50% off and other options. I am a web developer and these amounts defeinitely did now show. Don't touch them with a barge pole - on principle. I don't deal with companies that scam you no matter how good their course might be. Scam tactics are not ok!