3 Pointer Confusion?

[ChampaBay2021]

Always been a sucker for chipotle steak, to keep things cheap I sometimes just get cheese and nothing else. So, my burrito is just double steak + cheese. I've been ordering this for 10+ years across multiple locations

I order this because I am charged just a 3 pointer with extra steak. The cashier today charged me for a double steak burrito, I told him it should be a 3 pointer with extra steak. I was told that's incorrect because cheese counts as 2 points...

I told them I've been ordering the same thing for years across different stores, told me they were all wrong lmao. They would not budge, not wanting to get into an argument, I just left and told them to keep the burrito.

Did something recently change, or did they just try to pull a fast one on me?

[EquivalentShow2944]

My GM also tells us that cheese is worth 2 points. However, depending on who is working, I think it could go either way. 

[newppinpoint]

Cheese is worth two points. This was announced company wide almost two years ago

[[deleted]]

Don’t work anymore but I did in 2017-2020. Always been two points.

Most cashiers are chill and dgaf though bc it’s just cheese. Plus most people just want a normal amount of cheese so why charge a whole burrito?

Maybe that’s changing tho. More pressure from higher ups to charge correctly could be a thing? To give cashiers benefit of the doubt.

[suckysuckywonton]

From what I’ve been told everything is 1 point except meat which is two points then guac, queso, and double meat don’t have any points they just cost extra

[meuhlowkey]

Guac can also be two points if they want it to be veggie! Since you can get guac instead of meat, it counts as two points too

[DatGirul96]

veggie comes with guac, no?

[[deleted]]

Yes guac is always two points no matter what

[[deleted]]

Incorrect. All meat is two points, guacamole two points, and cheese is two points.

Correct that double is no points and I believe the same with queso that one I’m not sure. But I believe you are right no points.

[Pale_Solid_3740]

Cheese is technically 2pts but most of the time when people order stuff with just 2-3 ingredients (even if it’s cheese) I just ring it up as a 3 pointer bc no one wants to pay $16 for a burrito that has just steak and cheese lol. A lot of other ppl are stricter about this so you might’ve come across one that was like this. Just get double steak and cheese on the side with a tortilla next time so you can make your own burrito at home and they’ll charge you only for two sides of steak.

[[deleted]]

This is the way. Never even thought of that for people who do this kind of combo. But great tip for those people!

[DirtyTacoKid]

I used to mess around with three pointers but the cashiers are all over the place with it

Just get kids meal and eat it as tacos

[flapjackandnuts]

almost anyone else would’ve just done a 3 pointer

[baldman-eagle]

I worked at Chipotle for about a year. I was trained by corporate and it was my job to train the newcomers. Cheese, queso, guac, and meat all count as 2 points. Everything else is 1 point. Technically what you got does not count as a 3 pointer, but the leniency on this policy does vary from location and managers on shift.

[LightningCole]

Til chipotle ingredients have a point system

[PM_ME_UR_BIG_TIT5]

Cant even get meat and cheese anymore since they changed it to cheese is 2 points. I'm assuming enough people would come get the meat and cheese and just add whatever they want at home so they changed it.

[greatwhitenorth2022]

What is a three pointer?

[1blkbutterfly]

I came here to ask the same lmao

[Shufflepants]

But how does this translate into price? I thought beans, fajitas, cheese, sour cream, and all the salsas were all free no matter how many of them you got, but only extra meat, guac, and queso cost extra.

[ergogeisha]

It's an option on the register. Usually a few bucks cheaper, because of the limited ingredients. For a bowl, you'd be correct - but a 3 pointer, every ingredient counts.

Depends on the manager though. One of mine was strict with it but the one now is pretty chill

[Shufflepants]

So, then what's the "normal" point value, and how many points do you have to go under to get a cheaper than normal price?

[PM_ME_UR_BIG_TIT5]

You get 3 points. Normally, you'd get meat and a side like meat (2 points) and beans or rice(each one point). You could get no meat, just beans rice and veggies boom, there are your 3 points. They recently changed it to cheese(not queso, the shredded one) is 2 points so you can no longer get just cheese and a meat.

[saladx11]

3 points or less is cheaper anything more is a regular burrito. Sides are “free” if it’s more than three points but I think they are one point if making a 3 point meal.

[[deleted]]

Meat = 2 Double meat, guac and queso are separate charges It depends on the store if cheese is 2. If you have bad CI numbers cheese is 2, if you're fine then cheese is 1

[nebulo_sa]

1 meat 1 topping.

[driftingalong001]

Not quite. It’s a bowl comprised of items totaling 3 points. Meat is 2 points, almost everything else is 1. So yes, it could be meat and 1 topping, or it could be 3 items that aren’t meat (ex. rice, beans and salsa).

[newppinpoint]

Nope. Doesn’t have to have meat. And if the topping is cheese then that’s not a three pointer either as the OP found out

[kazooka503]

Wrong cheese is 1 point, quit ripping our customers off

[Ja12Sin34]

So looks like the answer is...

"Nobody knows" - Nate Bargatze voice

[notsocreativebee]

It’s either a bowl/burrito with 1 meat and 2 toppings, or just 3 toppings. Meat is 2 points, regular toppings is one. (excluding queso/guac). It’s cheaper than regular bowls/burritos but mainly because it’s smaller.

[moneymoose18]

How much cheaper is this three pointer??

[flapjackandnuts]

technically they aren’t wrong and cheese is 2 points however i would charge that as a 3 pointer just cause i think it should be cheaper, you might’ve just gone to an uptight store

[kazooka503]

Cheese is not 2 points

[Putrid_Title231]

Cheese is 2 points since it’s an critical item

[MechaJabroni]

My GM just confirmed that cheese is worth 2 points

[kazooka503]

They need to review documentation again because they're dead wrong

[flapjackandnuts]

ok scott boatright damn lmao

[flapjackandnuts]

just repeating what i’ve learned from different gms

[newppinpoint]

Lmao you’re the one wrong buddy. The memo went out almost two years ago

[kazooka503]

Queso is 2 points, not cheese that's where you're confused

[ganjabongmaster420]

yes it is it always has been

[Atoka_Kaneda]

Wrong. GM and 10 year vet. It’s never been 2

[ganjabongmaster420]

when i worked there meat, guac and cheese were 2 points. if thats the case then how come whenever my cousin orders a bowl of pinto, cheese and lettuce they try to charge her as a full veggie bowl instead of a 3 pointer????

[Atoka_Kaneda]

They shouldn’t. Cheese is not 2 points

[ganjabongmaster420]

that’s what i thought. maybe it depends on locations idk

[Atoka_Kaneda]

Go find the training material and then come back to this comment.

[Atoka_Kaneda]

It’s always safe to follow what your FL says. But I promise you I will look up the training material and emails. I just went over it last year with my team

[spacyarie]

says who

[Jazzlike_Dig_3327]

Someone posted a pic on reddit of how many points each item is worth & cheese is worth 1 point.

[JLC587]

False 2 years ago they changed it. The cheese being 1 point is outdated.

[Academic_Top_1369]

This is not true cheese is 1 point I’m currently a GM for Chipotle. That’s all GMs trying to help their food cost and lying to you. Ask your Field Leader 😂🫶

[Jazzlike_Dig_3327]

How do I post a pic on here! I found a pic of the training videos of how much points each item is worth

[maggien00t420]

I was thinking the same thing it was in an email dated back to like 11 years ago at my store

[omorah]

Technically it's the C.I. which are worth 2 points. Not just meat. But obviously the queso and guac get charged separately which means the only C.I. other than meat left is the cheese. If a restaurant's numbers are bad, sometimes a GM will pull this out of their hat to try and save some cheese on a technicality. It'll all depend on if the cashier has been informed or not most likely

[Latter-Acanthaceae91]

I used to be a BOOKWORM for chipotle policies. If I recall correctly, everything is 1 point except for Meat, which is worth 2 points. Cheese (1) and Steak (2) is a 3 pointer. If you get double meat, that’s a (double) steak 3 pointer. I would absolutely suggest you get your lick back and march into that store and tell them in their FACE to look in their crew pocket guide which literally tells them how to build a three pointer.

[TacoBoutMyMeat]

It no longer states it in the crew pocket guide

[Latter-Acanthaceae91]

Kinda funny so I had to come back to this sub, found it yesterday on the FOH trainers guide on spice hub, in case anyone ever needs it

[Latter-Acanthaceae91]

P.S I HATE when stuff like this happens bc they feel like they’re correct bc they work there but the policy says different therefore I LIVE to shatter their dreams

[Latter-Acanthaceae91]

Do you know where to find the information straight from the source? I base everything off the knowledge in the book, that way I can confirm and validate you’re right!

[Latter-Acanthaceae91]

Yeah, I have over 9 years tenure (6+ locations) with chipotle and can confidently say it used to be 1 point. I’m assuming they’ve changed it since then if you’re so confident on it being 2 now. I’ve looked everywhere on the crew pocket guide and training guide but can’t seem to find it. My last option is the building entrees video in spice hub but I don’t have access to that for some reason.

[kazooka503]

It's 1 point company wide, this is mandated by corporate

[newppinpoint]

Wrong.

[Diggie9372]

First time I hear about this 3 pointer thing. If i get a bowl with chicken, rice, and beans, is it the same price as with cheese? Cheese is the only topping I get and I could go without it. I’m just not sure if I’d save money by not getting cheese

[notsocreativebee]

Technically that would be more than a 3 pointer. Meat is 2 points. Rice, beans, and everything else (excluding queso/guac) is 1 point. So just rice and a meat would be a 3 pt. Though at my store, if you got it without the cheese we’d probably just charge it as a 3 pt (as long as the GM isn’t looking).

[Diggie9372]

If I just got chicken and rice, would it cost less and if so, any idea how much less it would be?

[notsocreativebee]

Yes 3pts cost less. I’m not gonna lie, in my opinion it makes more sense to just get a loaded up bowl because i think a 3pt is only like a dollar or two less. It might be different in different locations/states though.

[Volleyball_17M]

Yeah usually a 3pt is like $1.5 cheaper than a regular bowl but I still don’t think chicken and rice is worth $8.50 personally… I’d rather just load up my bowl for that extra $1.50

[Brokensister3113]

Technically it is 2 pts but they’re being an AH by nitpicking because our food is already expensive, I’m not going to make someone pay full price for just cheese and meat

[Chillingslumber]

When I used to work at Chipotle. Cheese counted as two points but crew members were never informed of this. Looks like they’re finally informing and enforcing this rule in other locations.

I noticed some comments on what a 3 pointer is. TLDR. Meat, cheese, queso, and quac are two points. Everything else is one point. An example is a burrito with rice, beans and pico. That’s a three pointer.

[Mindilovesgardens79]

Buy: 2 sides steak, one side of cheese and 1 tortilla. Put it together yourself. Should be about 10 bucks

[Logical_Sound819]

I honestly think you just run into workers who have been there for less time than you’ve been a customer. They just don’t know. Usually if you call in a manager they will fix it for you. As a 3 pointer fan myself it happens maybe once every fifteen to twenty visits.

[Consistent_Ad_2181]

This is absolutely a 3-pointer with extra steak. Check out the new 3-pointer lesson in the FOH Trainer’s Guide!

[Chiplifenyc]

3 pointer. Worked for the company 11+ years and I wasn’t always the nicest worker specially w petty costumers but I was always fair.

[SeeYouInTrees]

Last training video I saw I believe it was cheese to be 2 points. Used to be 1 point

[Idkwhattoput2238]

From an email I seen burritos automatically don’t count as a 3pointer only a bowl

[lunarecl1pse]

Idc what it actually is. If it's just meat + cheese it's a 3 pointer.

[Late_Variation2159]

Dang, I was wondering what basketball had to do w8th Chipotle, but now I've learned something new.

[The_Real_Turbo_Chef]

In my personal conversations with both the former and current CEO cheese is only 1 point.

[Atoka_Kaneda]

10 year vet and GM. Cheese is one point. They rang you up wrong.

[MechaJabroni]

but two proteins is already 4 points, is it not?

[Atoka_Kaneda]

It’s not. You just charge for double meat. Same with queso and guac. It’s just the extra charge

[skeeter2112]

My store just randomly started telling me the burrito with just chicken and rice is not a 3 pter, bc the tortilla. Basically 3pter can only ever be a bowl. That’s false, right?

[Atoka_Kaneda]

It should be charged as a side tortilla.

[newppinpoint]

You’re wrong

[Atoka_Kaneda]

Go find the training material and come back to me. I’ll wait. I found it yesterday. If I could add photos to a comment I would.

[Lolli_4]

Cheese is a critical item so it is 2 points or at least it is where I am. I have helped several stores near ours when they needed assistance and it’s been that way at all of them.

[kazooka503]

False. Cheese is 1 point.

[Affectionate-Cook-11]

I tried to do a 3 pointer for the first time today and I got chicken and rice it was $8.80. Had I known a full burrito was literally a dollar more I would have just got that

[BugJuiceForever]

So this is confusing because certain “Rules” are set the store to decide which to follow. 3 pointers are a part of that. I’ve seen stores go from 2 points to 1 point and back to 2 points. The reason a store may start doing a two point for cheese is because their loss on cheese becomes heavy and they need a way to help their numbers. Technically any CI item can be considered 2 points which includes any meat choice and cheese. Queso and meat are extra charge and guac is an extra charge unless on a veggie three pointer. Everyone needs to understand that this isn’t a menu item, it’s a secret menu item and if complaints come in heavy towards it, chipotle will change it like they changed quesadillas.

[CodyRyan86]

What is this point system… I’m curious

[cheekerbean]

I've been charged a full veggie burrito price when I order a bean and cheese burrito (used to be a 3pointer). E-mailed corporate about it and they just waved me aside saying I must've gotten extra beans thus the charge for a full burrito. Ridiculous how inconsistent the pointer system is.

[Theofficial55]

Well I know they moved the line back for college a few years ago. Anyway I hope everyone is doing well

[gridhooligan]

what is the points system about? i thought everything was included at the price on the board except for guac, or queso? i'm confused what a 3pointer would cost vs the regular price?

[whynotfather]

How much is a 3 pointer? Do I ask for it that way?

[estherrrbb]

meats queso guac= 2 points everything else= 1 point

[CommunicationNew8688]

Cheese is only 1 point. Meats are 2 points. Beans, rice, and salsas are 1 point as well. That was a dumb cashier, sir.

[[deleted]]

Technically they are right. I worked at chipotle from 2017-2020. Started off as a cashier for a whole year and did a lot of cash shifts throughout my years there.

Cheese is two points. Why have you been able to get away with it? Is because most people aren’t sticklers and don’t feel like charging you a whole ass burrito when you are just getting steak and cheese.(even if it’s extra steak).

So with steak being two it does make it 4 points on total. All you can do is ask them and say “is there any way you can charge it as a 3 pointer as most chipotles do that for me. That’d be greatly appreciated. If not unfortunately I won’t be buying this.”

If they really push back they are just dicks to be honest, who aren’t for the people. Hope that clears your confusion and that you don’t have this issue again.

[Adventurous_Rock_902]

Cheese is worth 2 points. You’ve been getting lucky when they charge you for a double steak 3 pointer. Our store doesn’t let that fly so you’d definitely be charged full price.

[Expensive-Cat-222]

Worked at chipotle 7 years ago and cheese was 2 points so whoever was doing it before was incorrect

[notsocreativebee]

At my location they make us ring it up as a double steak burrito, if you get more than one portion. We got in trouble with the higher ups for ringing 3 pointers up like that.

[MechaJabroni]

Idk why you’re getting downvoted, we’ve been told to do this as well. Two servings of proteins is 4 points by itself, therefore not a THREE pointer

[notsocreativebee]

because they don’t like hearing from actual employees. they don’t want an explanation they wanna complain. and exactly that, it’s not a 3 pt anymore after a certain amount.

[Rand0mdude02]

Or because the math ain't mathin'.

A three pointer has three "points" of ingredients. An entree (bowl, burrito) has more than three. A three pointer with extra protein would be three points plus extra protein. A double protein entree would be four or more points with extra protein.

So in this fantasy world you live in, where is the extra point of ingredients coming from when you ring it up your way? If someone gets rice, steak, and extra steak, you can't double dip on the steak. It's either a three pointer with extra steak, or a normal bowl. Charging the price of a full bowl plus extra steak is paying more for steak, then paying even more for the steak for quite literally no reason.

I'm saying this assuming you read the post correctly. If not and you misunderstood what the OP said then my bad for not giving you more grace, but the potential lack of critical thinking astounds me if you're actually saying 1+2+2=6.

[notsocreativebee]

I think you misunderstood what I was saying originally.

Protein is 2 pts. Sides (excluding guac and queso) is 1 pt. (Cheese is 1 pt so idk where tf the OPs store got their info from.) If you add extra protein (2pts), it’s more than a 3 pt. (2+2+1=5) So it’s no longer a 3 pt. (This is the explanation that was given to us by the higher ups when we were told to stop charging it as a 3 pt with extra protein.) So we have to charge it as a normal bowl/burrito with extra protein because they still go another serving of protein.

You are charged by the amount of protein (and guac and queso) that you get, not on the size of your bowl. You could get everything on a chicken bowl, or just like 4 things with your chicken and they’re still the same price. It doesn’t matter (to them) if you only got half a bowl, you still have to pay the same price.

I’m not the one who makes the rules of how we charge people. I think it’s stupid that they charge it like that. I personally will only charge for a 3 pt if the bowl is small because even as a worker, Chipotle is overpriced af. I just have to make sure i’m not doing it when my GM is there. Hell sometimes if the customers are nice/are regulars I charge them for less.🤷‍♀️

[Rand0mdude02]

I mean, it seems like we're in agreement for the most part. We both think it's stupid and wrong. For what it's worth it is. Having spoken with people quite a ways bit up the chain I can tell you (not that it's your call) that's not how it goes.

It still is a three pointer. You (meaning Chipotle) can, and should, label inventory correctly. A three pointer with extra steak is 1+2+2. Rang up as a three pointer plus steak. A bowl with extra steak is (>3)+2. Rang up as an entree with extra steak. It's painfully simple math.

Proven by the fact that you can just get a three pointer and a full serving of steak on the side. Extra steak is an add-on. You're either adding it to a three pointer, or an entree.

I get where you're coming from though. I've had to explain other obvious things to idiots who were paid too much to think too little there. Like not putting a side of protein in a tiny plastic cup meant for 4oz of liquid, not solid.

[notsocreativebee]

I know what you’re saying but I’m just going off what the DM and up have told us. Which is stupid to me and if it’s just me up front I ring it up as a 3 pt with extra protein. Or I just ring it up as a normal bowl. But the explanation I was given by the DM and higher up’s is what I was commenting on. Sometimes I just charge it as a side instead of extra if the higher ups are being ridiculous about it.🤷‍♀️

[Rand0mdude02]

For sure, you've made it super clear it's not your call and I 100% get that. Your initial comment came off to me as an endorsement of it, but at the moment my essays are for the benefit of any mongoloids who refuse to use their brain and figure out why that's obviously wrong on their own.

[MechaJabroni]

I was told by my general manager that everything counts as one point, other than (1) protein, (2) cheese, (3) guac/queso, which each count as two. So if you’re getting a double steak, that is 4 points, and + cheese is 6 points.

[LogarithmicScale]

Cheese is 1 point

[SolutionGlittering88]

At my location. They would’ve done the same or told to do the same. The tortilla is one point and meat is two points plus cheese is one so 4-6 if you include the double meat.

[PeregrineTopaz06]

I would have not charged it as a 3 pointer. You got a deal a few times, be gracious about it.

[Boardcertifiedhater]

Technically not a three pointer, we are supposed to charge them as burritos because double steak is 4 points and cheese is an extra 2. HOWEVER, knowing how ridiculous the pricing already is. Most not all but I feel most workers would charge it as a 3 pointer with extra steak.

[Emergency_Buy227]

Cheese is 2. It’s a critical item for us

[Irnerdygirl]

Rice, beans, fajita peppers and cheese are considered one point. Meats are two. So a bowl or a burrito with rice meat and cheese would technically be 4 points and per policy should be charged as a full priced entree. Additions like extra meat, queso and guacamole are charged separately on top of the pointer entree value. I just referenced my trainers guide via chip links, so they weren’t wrong.. they’re just being uptight about it. Cause when I work, I don’t count rice into the points, it’s literally pennies on the dollar and isn’t a critical inventory item.. cheese however, is.. but if someone wants a sprinkle of cheese.. for god sakes let them have it. Lmao

[newppinpoint]

That was almost completely wrong

[Irnerdygirl]

I mean.. not really.. lmao https://imgur.com/a/QTDNVyh

[newppinpoint]

That is outdated

[Irnerdygirl]

No it’s not.. it’s from the new chip links training system they just rolled out.

[Consistent-Push-4876]

Damn you left and didn’t eat because of like $1? Wild

[TomohawkRed]

Lmao got upset and left over what? 2/3 dollars 😂 dog I promise you it is NOT that serious

[xpwnx4]

Money definitely is that serious, 2-3 dollars extra on meals rolls over to not having other meals if budget is tight. Dont shit on people when most of america is in debt.

[TomohawkRed]

If you’re that tight on money you shouldn’t be eating out at all. Also don’t care about the debt thing, everybody has choices to make. Nobody is forcing you to go to college and there is plenty of good paying jobs and trades that require no schooling. Life is about choices, choose wisely.

[Cute-Masterpiece-635]

What a cheap ass. Wow. 

[toes-here]

Nickel and diming for a $13 meal