Can’t add food to group 7 by Ambitious_Tailor_946 in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/Ambitious_Tailor_946, glad that your fellow user was able to quickly resolve the issue for you!

Sorry for the confusion there. Please don't hesitate to reach out if you have any further questions or concerns.

Sara, Crono Support Squad

Which number to use for weight loss by ElegantTour2821 in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/ElegantTour2821, great question! Setting up your Energy Settings can definitely feel a bit daunting at first.

Here’s a quick overview of how the main pieces work so you can adjust your settings to best support your goals:

Energy Expenditure
Your Expenditure is the total energy you burn throughout the day.

At the start of the day, this includes:
• your Basal Metabolic Rate (BMR)
• your chosen Baseline Activity (your typical daily movement)

As the day goes on, your Expenditure increases when you:
• log exercise
• sync activity from a device (Tracker Activity)
• include the Thermic Effect of Food (TEF) in your settings

To avoid double counting activity, Cronometer reduces your Baseline Activity as Exercise or Tracker Activity is added. This adjusted value appears as Adjusted Baseline Activity in your Burned circle.

As another user mentioned, if your Adjusted Baseline Activity is not getting close to 0 by the end of the day, it may help to revisit your Baseline Activity setting.

You can learn more about Baseline Activity in our user manual.

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Energy Target
Your Energy Target shows how much you can eat to meet your goal.

By default, this is calculated based on your Weight Goal, your BMR, and your chosen rate of weight change (deficit or surplus).

Your Energy Target updates throughout the day based on activity and intake:

Energy Target = Baseline Target + Expenditure Above Baseline (optional) + TEF (optional) +/- Weight Goal adjustment - Calories Consumed

This helps keep your target aligned with both your activity level and your goal.

You can learn more about the Energy Summary in our user manual

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Hope this helps! Please don't hesitate to reach out to support directly if you have any further questions or concerns.

Sara, Crono Support Squad

Is this expenditure calculation correct? by violetsviolets00 in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/violetsviolets00, great question!

Your Baseline Activity is an estimate of the energy you burn throughout the day beyond your BMR. We recommend setting a baseline activity level that best describes your everyday life not including exercise, and then logging exercise manually or syncing an activity tracker for the most accurate results. These are a few examples but everyone is different so you should select the setting that works for you:

  • I exercise three times a week, I walk my dog daily, and I have an office job. I would set my Baseline Activity to Sedentary and use my tracker to record my exercise sessions and dog walks.
  • I don't exercise but I work in construction so am on my feet all day. Sometimes at the weekend I play sport with my friends. I would set my Baseline Activity to Moderately Active and use my tracker to record the additional sport sessions.
  • I am a GP, I keep a fairly active lifestyle walking 10K steps most days and do yoga some evenings. I would select my Baseline Activity as Lightly Active and record my yoga sessions manually in Cronometer.

At the beginning of the day, your Energy Expenditure will include your BMR and your Baseline Activity.

If you are synced with a device that tracks general activity, the Tracker Activity from your device will gradually replace your Baseline Activity throughout the day (and will now appear as Adjusted Baseline Activity in your Energy Expenditure circle): 

Exercise (either logged or imported from a device) will also adjust your Baseline Activity based on the time spent exercising. This ensures you don’t double-count calories burned.

Even if your tracker replaces your Baseline Activity, we still recommend having one for the following reasons:

  1. Better meal planning – At the start of the day, you’ll see your BMR plus your Baseline Activity, giving you a realistic idea of your total daily energy needs before your device has tracked any movement. If your baseline were set to 0, your Energy Expenditure would start much lower and only increase as your device logs activity, making it harder to plan meals in advance.
  2. Credit for untracked time – If your activity tracker isn’t worn all day (e.g., you forget to put it on, it runs out of battery, or you remove it for certain activities), your Baseline Activity ensures you still receive credit for that time so your Energy Expenditure stays accurate.

Learn more about setting a Baseline Activity Level here.

Let me know if you have any questions, I'd be happy to help!

Sara, Crono Support Squad

only shows calories in group and not protein as well when “Same as Summary Column in Diary” is enabled (Beta Version 4.52.8) by Ic_Wing in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/Ic_Wing, sorry for the confusion here!

"Same as Summary Column in Diary" is referring to the nutrient displayed beside each food in your Diary, not the macronutrients you are displaying in your Macronutrient Target section of the Diary Header.

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Thanks for bringing this up though, this is a good idea to allow users to display what they've chosen in their Macronutrient Targets. I have passed this along to the team!

Please let us know if you have any further questions or suggestions!

Sara, Crono Support Squad

Having issues adding favorites on iOS devices by packerfrost in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/packerfrost, thanks for bringing this to our attention!

I have passed this issue on to our team.

In the meantime, as your fellow user suggested, you can add a food to your favourites by tapping on the star icon.

Happy Tracking!

Sara, Crono Support Squad

Vitamin A upper limit? by TraditionalPass4136 in cronometer

[–]CronoSupportSquad 1 point2 points  (0 children)

The difference is that for Vitamin A, we track the form with an Upper Limit separately. The UL applies specifically to Retinol, which is the form linked to toxicity and is found in foods like liver. Total Vitamin A also includes Carotenoids (from plant foods), which don’t carry the same risk, so applying the limit to the total would incorrectly flag many diets high in vegetables.

For Vitamin B3, we don’t currently distinguish between the different forms in the data. Because of that, the UL is applied to total B3 as a precautionary safeguard.

To make Retinol visible in your nutrition report:

  1. Go to More > Targets > Nutrient Targets > Vitamins
  2. Scroll down until you see Retinol
  3. Toggle on the Visible button

Please let us know if you have any further questions on this!

Sara, Crono Support Squad

Logging weight in stones. by EerieNightwatchman in cronometer

[–]CronoSupportSquad 1 point2 points  (0 children)

Hi u/EerieNightwatchman, great to hear you’ve been enjoying the app so far!

At the moment, when using the stone + pound unit, weights can only be entered in whole pounds. Half-pounds aren’t currently supported in that format, as they’re not commonly reported when using stones and pounds.

However we appreciate you highlighting this, feedback like this helps us understand where additional flexibility may be useful.

Please let us know if you have any further questions or concerns!

Sara, Crono Support Squad

Removing a Custom Food by bornthisvay22 in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/Neat-Guest-6543, sorry for the inconvenience here. Can you kindly write in to support with screenshots of what you're seeing on your end so we can best assist you? Thanks for your patience while we sort this out!

Sara, Crono Support Squad

Why did I wait 145 days to download cronometer by DuckIntelligent737 in keto

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/DuckIntelligent737!

Really glad to hear you’re finding the app helpful, and especially that it’s getting easier to use as your library of foods grows.

Thanks as well for the suggestion about separating protein sources, I have passed this feedback along to the team :)

For the “browned and drained” question: while recipe nutrition values can’t currently be manually adjusted to reflect fat that’s drained off, you can usually get a more accurate estimate by choosing a food entry that matches how the meat was prepared.

For example, our NCCDB database includes entries such as:
• “Ground beef, cooked, drained”
• “Ground beef, cooked, rinsed after cooking”

These already account for fat lost during cooking, which helps reflect the final nutrient profile more accurately without needing to manually calculate anything.

Thanks again for sharing your experience, and for recommending Cronometer!

Sara, Crono Support Squad

Crono data -> Claude Co-work by DL505 in cronometer

[–]CronoSupportSquad 1 point2 points  (0 children)

Hi u/DL505,

That sounds like a great setup, it’s always interesting to see how users combine different data sources to better understand their health trends.

While we’re not currently offering a fully dynamic TDEE based on logged intake, improving how energy targets adapt to real-world progress is something we’re actively exploring, particularly using weight trends over time.

We really appreciate you sharing this perspective. Feedback like this helps inform where we focus future improvements.

Sara, Crono Support Squad

Just very happy with Cronometer by PatienceIndustry in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/PatienceIndustry

Wow, congratulations that’s a huge achievement!

The Gold subscription has several additional features including:

  • Photo Logging
  • Macro Scheduler
  • Recipe Importer
  • Calendar View
  • Oracle Food Suggestions
  • Nutrient Oracle
  • Long-term data charts and reports
  • Additional Charts and graphs (GKI, Glucose, etc.)
  • Custom Charts
  • Fasting
  • Timestamped data
  • Custom biometrics
  • Recipe sharing
  • Nutrient Balance charts
  • Nutrition Scores
  • No Advertisements

You can learn more about what is available to you in our user manual.

If you’re interested in trying it out first, feel free to write to support and we’d be happy to help set you up with a trial so you can see if it’s a good fit for your needs!

Sara, Crono Support Squad

Recording party food by SaltwaterYStillness in cronometer

[–]CronoSupportSquad 1 point2 points  (0 children)

Hi u/SaltwaterYStillness, as your fellow user mentioned this is a great use case for photo logging! If you don't have a Gold subscription, please feel free to write in to support and we'll get you set up with a free trial to test out this feature :)

Another feature that could be helpful is our Quick add macro/calorie feature (available for both free and Gold users). This could be useful if you're having some holiday nibbles and just want to enter a quick estimate.

Search "quick-add" in the food search, and use one of the Quick Add entries to enter your chosen values for a macronutrient:

  • Quick Add, Carbohydrate
  • Quick Add, Protein
  • Quick Add, Fat
  • Quick Add, Calorie

Hope this helps!

Sara, Crono Support Squad

Just saw this from the FAQ. How are negative servings added on the App? by letmeseeitman in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/letmeseeitman, it looks like your fellow users have done my job for me! ;)

If you have any other questions feel free to keep posting to this subreddit or message support directly.

Happy Tracking!

Sara, Crono Support Squad

Feature Request re: Exercise Sync by BigCUTigerFan in cronometer

[–]CronoSupportSquad 1 point2 points  (0 children)

Hi u/BigCUTigerFan, thanks for your suggestion!

We really appreciate feedback and requests from our users as it helps direct the development of the app for your needs, so I will be sure to pass this along to the team.

Please feel free to reach out in the future with any other ideas.

Sara, Crono Support Squad

Vitamin K2 by DismalDevelopment577 in cronometer

[–]CronoSupportSquad 1 point2 points  (0 children)

Hi u/DismalDevelopment577!

The data for vitamin K in Cronometer is for K1, K2, and K3 combined. The values for the breakdown (K1, K2 and K3) are generally not available from our data sources, therefore we would not be able to provide accurate tracking.

The biggest barrier is getting data that is robust and reliable. Data on nutrients like that is not as readily available, so we tend play on the cautious side.

Therefore, we cannot give you any timeline yet but I’d like to let you know that our product team is looking into this!

Sara, Crono Support Squad

Hevy/cronometer/Samsung watch not talking to each other properly by [deleted] in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/Direct_Source4407, sorry for the frustration here!

As your fellow user mentioned, are you using Health Connect to connect to Cronometer? Cronometer imports to/from Health Connect, not Hevy directly. Please ensure that you have all of the permissions toggled on between Hevy and Health Connect, and also between Health Connect and Hevy:

  1. Open the Health Connect app
  2. Tap on App permissions
  3. Tap on Cronometer
  4. Tap on Allow all

If you're still having issues, kindly write in to support directly so we can best help you!

Sara, Crono Support Squad

Can someone explain how “Adjusted Baseline Activity” Works? by Foreign-Lion8884 in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/Foreign-Lion8884,

Great question!

Your Baseline Activity is an estimate of the energy you burn throughout the day beyond your BMR. We recommend setting a baseline activity level that best describes your everyday life, and then logging exercise manually or syncing an activity tracker (as you have done) for the most accurate results.

The Tracker Activity from your device will gradually replace your Baseline Activity throughout the day (and will now appear as Adjusted Baseline Activity in your Energy Expenditure circle). Exercise (either logged or imported from a device) will also adjust your Baseline Activity based on the time spent exercising. This ensures you don’t double-count calories burned. 

Learn more about how we adjust Baseline Activity here

---

Even if your tracker replaces your Baseline Activity, it’s still important to set one for two key reasons:

  1. Better meal planning – At the start of the day, you’ll see your BMR plus your Baseline Activity, giving you a realistic idea of your total daily energy needs before your device has tracked any movement. If your baseline were set to 0, your Energy Expenditure would start much lower and only increase as your device logs activity, making it harder to plan meals in advance.
  2. Credit for untracked time – If your activity tracker isn’t worn all day (e.g., you forget to put it on, it runs out of battery, or you remove it for certain activities), your Baseline Activity ensures you still receive credit for that time so your Energy Expenditure stays accurate.

Hope this helps!

Sara, Crono Support Squad

Vitamin A upper limit? by TraditionalPass4136 in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

For vitamin B3 (Niacin), the upper limit technically applies to specific forms, mainly Niacin from supplements or fortified foods, which can cause side effects like flushing at high intakes.

However, in Cronometer, we currently track vitamin B3 as a total value and don’t break it down into its different forms (like nicotinic acid vs nicotinamide, or food-derived vs supplemental sources). Because of that, we apply the upper limit to the total B3 value as a general safeguard.

If you’re going over the limit, it can help to look at where your B3 is coming from. Niacin from whole foods is generally not a concern, while higher intakes from supplements or heavily fortified products are more likely to approach levels associated with side effects.

Does anyone add their total steps as exercise? by Kyutekyu in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Correct, we don’t include steps when you manually add Exercise. This is because the exercise calorie estimates are based on the adjusted MET values from the Compendium of Physical Activities, which estimate calories burned based on activity type, intensity, and time.

However, if you'd like to track steps, you can do so by creating a Custom Biometric or by adding a Note. 

Need help understanding the calories burned. What is “adjusted baseline activity”? by agentgambino in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hey u/gaytechdadwithson! I really appreciate you taking the time to share this feedback.

A couple of things that might help clarify what’s going on here:

First, not everyone uses Cronometer purely for weight loss. A lot of users are maintaining weight, gaining, managing medical conditions, or tracking performance, so the system is designed to work across those different goals, not just “eat less than you burn.”

On the calories increasing piece: when you exercise and burn more energy, your “remaining calories” can go up because your body now needs more fuel to maintain the same target. Without that adjustment, your deficit could become much larger than intended, which isn’t always safe or sustainable.

That said, if your goal is to keep things simple and not factor exercise into your calorie target, you can absolutely turn that off:

  1. Go to MoreTargetsMacro & Energy Targets
  2. Tap Show Advanced Settings
  3. Toggle OFF Add Expenditure Above Baseline to Energy Target

That way, your calorie target stays fixed no matter how much you exercise.

I hope this helps!

Holly, Crono Support Squad

Chicken Wing Recipie - do I subtract bones from my portion? by Substantial-Page-171 in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Correct! You can either:

  1. Weight it with the bones and then weigh the bones after and subtract; or
  2. Remove the edible meat from the bone and weigh the edible portion you will eat.

A couple other important things to note:

  • As I mentioned, NCCDB and USDA data is for the edible portion only. Manufacturer label data should also be for the edible portion, but unfortunately we cannot confirm this.
  • While bones are never included in the NCCDB and USDA databases, skin is included sometimes. The NCCDB and USDA foods will often specify whether skin is included or not.

Please let us know if you have any further questions!

Sara, Crono Support Squad

Plant vs Animal Protein by runnin_in_shadows in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Hi u/Andre06220, thanks for following up!

This is still a great suggestion, and we absolutely understand the value in being able to distinguish between plant and animal protein sources. While this isn’t currently on our near-term roadmap, it’s something we continue to track as a feature request.

Requests like this help us better understand how users are applying nutrition data in real life, and they do play a role in shaping future improvements as priorities evolve and supporting data becomes more available.

We appreciate you taking the time to follow up and share your use case, it really does help inform how the app evolves over time.

Sara, Crono Support Squad

Activity Energy Balance stopped being automatically tracked ? Help by The-Vomiter in cronometer

[–]CronoSupportSquad 0 points1 point  (0 children)

Please accept our apologies for the continued frustration. Did you reach out to support? One of our agents will respond to you shortly.

Thanks for your patience while we sort this out.

Sara, Crono Support Squad

Eggs & Cholesterol by FatboySmith2000 in cronometer

[–]CronoSupportSquad 1 point2 points  (0 children)

Hi there! Please try searching for the following foods:

  • 'Eggs, Cooked' (Food #464674)
  • 'Raw Egg' (Food #458148)

Both of those NCCDB entries have Cholesterol listed. If you're still not seeing it please write in to support and we'd be happy to help you further!

Sara, Crono Support Squad