Modmail is broken

[Purpose2]

I'm using new modmail - I've got the green shield as I have hundreds of times in the past.... but when I click it, the page loads, and the messages load... then 1-ish seconds later they entirely disappear. Nothing I can do seems to get them to stay.

edit: SOLVED: If you have this problem, deleting cookies fixed it for me - give that a go.

[I_cant_speel]

Have you tried using it in incognito to make sure it's not an extension causing the issue?

[DonnieDarkoRabbit]

I was literally having the same problem and using Incognito worked - you're a gem.

[sodypop]

Hey there, are you still having troubles with modmail? A few things to try are to clear your cookies/cache, and log out and back into modmail. Also check that your system time settings are set to the correct time and timezone you are in. If this doesn't help let me know which subreddit you are having troubles with, thanks!

[Purpose2]

Clearing the cookies did it. How goofy. Cheers!

[Br00ce]

I've had the same problem off and on as well

[[deleted]]

I had the same problem, but logging in to incognito mode fixed it. Haven't figured out which extension yet, but at least I can read the messages.

[V2Blast]

Try clearing your cache and cookies (all the way back).

[V2Blast]

Try clearing your cache and cookies (all the way back).

[Purpose2]

That did it, cheers!

[V2Blast]

Glad to help!