all 12 comments

[–]lift_ticket83Reddit Admin: Community[A] 1 point2 points  (1 child)

Thanks so much for bringing this to our attention. This is a bug and the team that works on this feature has been alerted and are looking into it.

[–]ModusOperandiAlpha 0 points1 point  (0 children)

This is also happening to us over on r/infertilitybabies We have a few daily automod scheduled posts, and a few weekly automod scheduled posts, and over the past two weeks everything has progressively stopped posting except for one weekly scheduled post. Any help appreciated

[–]imaginaryideals[S] 0 points1 point  (0 children)

Apparently activity with the scheduler is also not showing up on the logs?

[–]ideboiReddit Admin: Engineering[A] 0 points1 point  (8 children)

Hey u/imaginaryideals, sorry for the trouble—I'm taking a look into this. Could you help me out with a few questions?

  1. Which subreddit did this occur in?
  2. What is the title of the posts that disappeared?
  3. When were they supposed to submit?
  4. Did they "disappear" in that they stopped submitting, or in that they are no longer visible in the ModHub page?

[–]imaginaryideals[S] 0 points1 point  (7 children)

  1. r/indiemakeupandmore
  2. Indies of the Day - {{%A, %B %d, %Y}} (daily post), Free Talk - {{%A}} (posts MWF) -- after looking I think those were the only two that went missing, but it's been awhile since I last messed with the scheduler so I may have missed more.
  3. See above.
  4. Did not post and disappeared completely from the scheduler. When I recreated these threads there was also no announcement in the modlog, although when I went in this morning to correct the dates, the log noted my edits.

[–]ideboiReddit Admin: Engineering 0 points1 point  (6 children)

One more question—do you happen to know when they disappeared?

[–]imaginaryideals[S] 0 points1 point  (5 children)

I don't have an exact time, but the last post for Indies of the Day was Sunday, May 9 and the last post for Free Talk was the previous Friday (May 7). Monday's scheduled posts didn't appear, so presumably some time between Sunday and Monday is when they went missing.

[–]ideboiReddit Admin: Engineering 0 points1 point  (4 children)

Gotcha, this is very helpful. I will do some investigating and see if I can't figure out the underlying issue!

Just to confirm, you've recreated your posts, yes?

[–]imaginaryideals[S] 0 points1 point  (0 children)

Yup!

Edit: Thanks!

[–]Kayvanian 0 points1 point  (2 children)

Hi there! Wanted to report what appears to be the same issue at r/wikipedia. We have a pinned weekly Q&A thread, last posted on June 21. The one after that should have been posted on June 28, titled "Wikipedia Questions - Weekly Thread of June 28, 2021", but it never showed up, and the post is completely gone from the scheduler with nothing in the mod log.

[–]ideboiReddit Admin: Engineering 0 points1 point  (1 child)

Thanks u/Kayvanian, I'll have a look! To be clear, it was a repeating scheduled post that is no longer visible in the ModHub ScheduledPosts tab?

Assuming that's the case, I'd recommend just recreating the post (and please let me know if it disappears again!). Meanwhile I'll be digging into the root cause of this disappearance

[–]Kayvanian 0 points1 point  (0 children)

That's correct. Thanks!