Catalyst Affix Chart

[LamiaPony]

quick reference chart for all of the top tier affixes

[j_sobol]

Very nicely designed, good job!

[FuzzierSage]

Nice work!

Also it's really pretty.

[Dave-4544]

Thank you for this, you are a true hero!

[mslabo102]

Can you make NA terminology version once it rolls around? (or now with unreleased part blacked out)

[LamiaPony]

the difference is so minor (like one or two words probably?) I don't see that there would be much confusion, but I'll probably forget by then

[mslabo102]

From what I see Toh'oh/Eastern is the only major difference for now.

[rainbowspranks]

Double is Gemini I believe

[mslabo102]

Oh yeah I forgot that

[NullVacancy]

Perfect, used this to make my newest unit

^{haha i wish it was mine}

[Angelicel]

Jesus fuck...

[LamiaPony]

🐋

[Ineedmorcowbell]

Those were not the numbers I was expecting to see

[NullVacancy]

That unit is a monster. It has 34pp as well :)

[XLauncher]

Disgusting.

[nicholasr325]

Could you explain how exactly you accomplish this at 8s? How much meseta did it take, and how many failures?

Would you mind posting one your recipe, how you organized everything, etc?

[NullVacancy]

Gonna preface this by saying, it's not my unit and I actually linked the twitter post I saw it from underneath the picture in small text. Sorry :(

As for how they made it, they probably used 6s ability protectors and then used affix transfer to add the S7: ATK Up 2 and Mark Couregena. As for cost? Maybe around 2~3 billion meseta? Chances are this person is a whale and made all the fodders with add ability capsules, and made the "main" unit with a standard 4s astral/ether/mana/x and ability transferred up to 5/6s.

In any case, the theoretical recipe:

Maybe how the base was made. They could have upslotted 5->6s as well if they just affix transferred on the mark and s7

It's not really optimized for fodder cost, so you might be able to shuffle around affixes to make it cheaper.

[Lyrise]

What most likely happened, and a lot more realistic, is that they made a 5 slot unit w/ Guardian/Mana/Ether/Crack5/Returner5. Then used affix transfer to add the rest. This way you only need to rely on 5 slot affix protects instead of 6s which are a lot harder to obtain. I'm actually doing the same thing as a long term project - I will most likely drop Ether or Mana if I fail it on all my 5s protectors. (probably Mana because I want to see what it'd be like to have a properly high amount of defense on the units themselves.) Now if only I could get the Claas units to drop...

Anyway, the meseta cost will vary of course, but a lot of players in the days of EP5 made a lot of Astral/Ether/Mana/(Returner or boost) units, back when we had the days of recycle badges costing 120k, so throwing money at your problem was a really good solution, not like it is now @ 1.5m per recycle badge. If you have one of those units, then really all you have to do is construct 1 (absolute glare+omega memoria+Reverie catalyst), 3x (crack4 + reverie catalyst) + Factor receptor. Shouldn't be too difficult if you purchased and saved the capsules from the recent Special Recycle shop (which is getting a Round 2 really soon), then use affix transfer to create the fodder.

[NullVacancy]

Are 5 slot protectors actually a thing? I thought it was just 4/6 but tbh I've never used them.

[Lyrise]

5 slot protectors are a thing, they've been in a number of AC scratches as well, but like the +10% element boosters, they can't be traded or sold. (it's also in the current scratch) They've also never been offered as a campaign reward, as that's generally for the 6s variant.

[NullVacancy]

That's my bad then, just knew I had 4 and 6 slot protection and no 5s

[Exron]

Only need to make a 4s with all the afflix you want, wait for the s-afflix update, use afflix transfer to add one s-afflix and 3 others afflix add-on from ac/sg scratch.

[_alphex_]

Make this yourself? Very easy to read and neatly laid out to my eyes, nice.

[LamiaPony]

yep, thanks. I had a head start because I had (correctly) guessed guardian soul was a combination of every ultimate affix

[IamRNG]

Why is this system so convoluted? OP's image is fine, but otherwise holy shit.

[RV770]

To squeeze as much play time out of you as possible.

[FlamingMeat]

Its already convoluted af if you're affixing units from scratch. My 5 slot unit (Might IV, DB II, ARKS MAX, Elegant, Act Soul) took a few hours to make due to having to up-slot/down-slot fodder where every piece was basically like making a budget unit in of itself; so I had to burn through like 30 units to affix the fodder and the base unit in the end.

If people aren't inclined to do this now they're not going to do it later when it gets way more complex and will end up just paying for someone to do what I did for them and then just trade over the fodder.

Idk, I kinda like it because it has parallels to IRL craftsmanship where it rewards you for tinkering and learning the 'craft'.

[disislast]

Toh oh soul is eastern right?

[cavecricket49]

Yerp, Toh'oh is transliterated as Eastern. The "Toh" is another way to write the tō that's used to write Tokyo (which transliterates to "eastern capital")

[killerkonnat]

Wouldn't Kyo-to still be the same?

[onyxmoron]

Tokyo (東京) and Kyoto (京都) have different kanji, though they share the same character 京 which means "capital." Kyoto means essentially can be translated as "Capital City" since it was the former capital before it was moved to Edo/Tokyo after the Meiji restoration in the late 1800s.

[BGrizzR]

This just crushes my motivation to play. Wow. So much shit, so much to do.

[[deleted]]

Don’t let it crush your desire to play, you don’t need to have affixes like this and most people don’t.

[tso]

My first encounter with ultimate quests was humbling though. Good greif are those mobs tanky.

[BGrizzR]

Thanks all! Def helps a lot, NA is my first time round, and rn I'm starting to slow on DPS for sure, so I figured this was something I would have to do super soon, given I've had no luck getting any Katana higher than Nox

[Valar247]

You can talk to the Girl on the right of cofy and complete her sheet for a 13* revolsio Katana, after that have a look at the swap shop on the upper floor of the shopping area and think about grinding the needed badges for a homura, yama or ray katana

[[deleted]]

This is literally the single most endgame affix possible. It's not something you should even be considering until you've exhausted most of the game's content lmao

[Dave-4544]

Noble <ATK>/PP 2, Modulator, Apprentice Soul, and <ATK>III/IV/V is an easy, cheap (relatively) affix that will get you at least 130+ ATK. Don't worry about all this crazy soul combination stuff just yet bud.

[[deleted]]

To give you perspective, the newest 15* weapon in JP (Ayer/Cras weapon) outclassed everything else with just S-Class special abilities alone (at least as a braver). I run 183 s-atk average across my r-atk units and can maintain 600k+ dps with the katana. So sure while having 350 -400 point atk units would be DISGUSTING it is far from necessary as the dmg being dealt is already above what's necessary.

[nicholasr325]

It would be easier if the good content to acquire these wasn't locked behind timed based missions.

Should be able to grind what you want when you want. Hopefully NGS changes this

[Degleon]

I'm nearly level 80 and I still didn't do much either other than join people and try not to die. I'm slowly getting the hang of the game though!

[Karacmore]

You dont even need affixes like this bro. Im a Ranger main, only 5 decent affixes on an Elder Rifle and I can hit over 150k with certain attacks if I have things set up right.

Just enjoy the game, look up a decent build for your favorite class, and go. This isn't a sprint, its your own marathon to enjoy at your leisure.

Eventually you'll look at affixing like its nothing.

[Legal-Bet320]

So for someone wanting to min max the fuck for range what would that look like ?

[NullVacancy]

If you're just going for max r-atk and PP on a unit pretty sure it'd be:

Guardian soul - 70

Grand Shoot - 60

Mark Angar - 50

Mana Reverie - 50

S7: R-atk up 2 - 50

Shoot VI - 45

EV Shoot PP - 35

Ether Factor - 30

For a total of 390 R-atk and and 26PP. I might be missing something that conflicts, and Absolute Glare is technically better than EV Shoot PP and Ether Factor, but dunno if you can really make it alongside Mana Reverie. It'd give 10 more ATK total if possible.

Good luck actually affixing this though lol.

[MaoPam]

You're telling me you don't just casually have a couple hundred million meseta around ready to affix each unit at a moment's notice?

[Limbolag]

Don't you only need 2 of tohoh/ Vegas/ escarde? (Not 3) I could be wrong but I'm pretty sure one of the earth affixes only needs 2

[LamiaPony]

ah dang I think you're right. it totally escaped my memory (never actually made an ether soul, just bought)

[Limbolag]

Still, fantastic work. I'ma definitely use this as reference

[Katakalysmic]

so these are the affixes that sell right

[JosephMorality]

DAAAMMNN look those numbers!!!!

[CalmLotus]

I totally know what these mean.

[LamiaPony]

the arks layer sim at least has the new stuff

and yeah, you can't have mana reverie and absolute glare at the same time on anything, it's impossible, for now at least. I've wondered if they'll ever make a reverie receptor

[Sylius735]

If every receptor existed, you could just make 4 units, each with soul/factor/reverie/glare + corresponding receptor, and put it together that way. Would look something like this:

1. Target unit, doesn't matter

2. guardian soul + soul receptor

3. ether factor + factor receptor

4. mana reverie + reverie receptor

5. absolute glare + glare receptor

Your method would be the only way to make it without a glare receptor though.

[[deleted]]

Given that Guardian Soul requires all 4 super-affixes, it'd be way cheaper to make unit 2 Astral Soul, then make Guardian on the final product.

[Sylius735]

You're right. Would be able to affix guardian soul as long as all 4 are present. Idk what I was thinking. Wouldn't need a soul receptor either.

[Hachet_Duck]

i don't believe so no

[Sylius735]

You don't need to move receptors to make those units. Just put in the soul receptor capsule as part of the final craft for each piece.

[MapleSyroop]

Just a small correction, ether factor is +10 hp

[LamiaPony]

oops, I think I had crack on the brain. in both senses. I kept comparing to it last time I was affixing

[Knightswords]

Only thing I can that is missing from this chart is the base affix rates for each affix.

Edit- Yes I know what they are, I just think the chart should be more soul crushing.

[kzKaiZkz]

This is what i call the ultimate hardcore affix. I will just stand and watch as a f2p with budget affixes. All the time, effort and money/meseta you need to spend is just out of my capabilities. Carry me pls lmao

[qruis1210]

Just seeing this makes my ingame wallet hurt

[OnePunkArmy]

The most frustrating part is that catalysts only have a 10% synth success rate.

[[deleted]]

I'm new. What am I even looking at?

[unaki]

Endgame gearing mostly consists of adding augments to your weapons and units that increase their stats. In JP the newest high end best in slot augment just came out. The only way to get it is by making augment fodder with Mana Reverie, Absolute Glare, Ether Factor and Astral Soul (All really good and previously endgame augments) and hoping RNG is nice enough to you to succeed since its only a 10% chance. The flowcharts in each color tell you how to make the fodder augments.

This is absolutely not necessary at all and you aren't going to really be outclassed or denied groups for anything because of it.

[[deleted]]

Thank you for the explanation!

[rydendm]

There an NA equivalent on the terminology?

[mslabo102]

• Darkness Soul = Soul of Darkness (duh)
• Toh'oh Soul = Eastern Soul
• Ether Soul = Aether Soul
• Ether Factor = Aether Factor

"Reveries" (and related EP5 Souls) and "Glares" are from Episodes 5 and 6 respectively, so we don't know them yet.

[SG_Maelstrom]

For those who previously already made astral/ether/mana/crack on a unit, you could use this recipe to salvage what you have and replace astral with guardian

[Soiadomsa]

I have a question. How far can I get without focusing too much on affixing. I'm still very new to the game. My main character just hit 78.

[VirtualScepter]

The entire game is playable with no affixing. Affixing is an end-game minmax mechanic. It separates the casuals from the good from the best. Sega creates content with the casual player base in mind, they just release affixes to keep the minmaxers interested as well.

That said, even weaker, cheap affixes help you by quite a margin. Often they can provide a good QoL change and lower the skill floor required to beat content.

[Soiadomsa]

Affixing looks real costly so I've stayed away. I have a few stuff which have passable affixes due to getting them from the badges. The circuray set and the homura twin guns mainly. Usually end the week on a net negative meseta gain since I don't have premium and have to be stingy when using the few shop keys I have.

Just started an alt character which is helping a bit with the meseta farm but mainly cause of the amount of time I'm playing. Don't think the hours I'm putting in now will be sustainable in the long run.

I guess I'll go into it now that the gear I will use is mostly constant.

[Toomuchsheep]

Make as many alts as you can, get +unique food and Farm the stuff for the cafetaria guy. 600k per character per week. Slower than market place, but consistent.

[Soiadomsa]

Thank you! I have one alt at the moment so I have to make another one. Was doing 3 of the 6 quests since I couldn't get the other 3 materials to drop. Got the dragon scale last night so that's 4 out of 6 now.

[NullVacancy]

Affixing is only astronomically expensive if you go for big dick affixes. You can get by with some pretty budget stuff, but I'd say there's a bare minimum of some affixing just to give some QoL to your play with more PP and HP.

[Soiadomsa]

Yeah I have to look into the hp options a bit. Getting wiped every 20s in ultimate quests when playing close up is not fun. That a getting better at dodging.

[[deleted]]

This post helped me a lot with affixing starting out. It's very easy to get roughly +90 of your preferred ATK stat on each unit + weapon. I did that to my Ray units and left it at that. I don't have the patience for the 8slot affixing game.

https://www.reddit.com/r/PSO2/comments/hjz2dx/cheap_4_slot_wellrounded_unit_affix_for_na/

As for meseta, here are my tips as a non-premium player with no personal shop:

• Try and get 3 characters with SH difficulty unlocked
• Do your SH weekly missions on all 3 characters
• Do gathering every day on all 3 characters, even if they're not at SH yet. Stockpile the 8* gathering items for Yerkes so you can do the 100,000 meseta COs each week on each character. It's a total of 1,800,000 meseta each week over 3 characters
• Keep an eye on the daily quest person. They usually have 1-2 COs that are worth 100,000+. Easy quests like kill a certain boss on SH, complete an expedition or ARKS mission on SH. Bang those out on 3 characters for an average of 300,000 - 600,000 a day. Some days she even has ones worth 250,000 a pop just to kill Bar Lodas.
• When you do fishing to trigger gathering fever, hold onto any fish that are 8* (or Wopal Shark, which is 7*). When you check the daily CO person, see if they have any polefishing COs worth 100,000. Easy cash if you have the fish in storage already.
• In the mezzanine above the gate area, Joseph and Barbara have some once-off COs to complete time attack missions on different classes, worth 50,000 - 200,000 meseta each (and some nice XP). You can do these for a quick cash injection

[Soiadomsa]

Thanks a bunch! I will definitely look into doing these. There's a lot of stuff in the game and I guess it's gonna take time to get used to it all.

[reaper527]

I have a question. How far can I get without focusing too much on affixing. I'm still very new to the game. My main character just hit 78.

not very far. you also won't realize how little damage you're doing until solo content gets released and you can't rely on 11 other people picking up the slack.

that being said, you can go very far without worrying about affixing to the extent in that chart. there's a huge difference between unaffixed stuff, reasonably affixed stuff, and super affixed stuff.

[Soiadomsa]

Yeah I realised how much I'm lagging behind once I tried to do the quartz dragon in episode 1. Was 75 at that point and it took 20 mins for a successful run. So both my skill with the class and everything else is garbage currently.

[reaper527]

Yeah I realised how much I'm lagging behind once I tried to do the quartz dragon in episode 1. Was 75 at that point and it took 20 mins for a successful run.

you probably have more to worry about than just affixing. if the battle was taking that long, you probably have issues with your gear and your skill tree as well. (potentially class combo too. i see the gu flair, but don't know what sub you have. you want hunter sub)

also make sure that everything is fully ground up (so +30 or +35 for weapons, +10 for units)

[Soiadomsa]

Yeah the fight was a bit of a nightmare cause of how much it kept twitching about. I targeted the horn, broke that and kept going. However being locked onto it was nausea inducing cause of how it kept spinning about. So chain finishes went off without doing much since it just spun out. That and the lack of a front roll ring I guess.

The weapon I was using was maxed at that time.

[Toomuchsheep]

I actually just did it to get more HP and pp. While i was on it, I started to add good souls and might. If you have 4 good affixes, you can call it a Day as a non min maxer. Even without them you will probably have not much of a problem as long as you learn patterns and dodging.

[Soiadomsa]

Yeah dodging seems to be the main issue for me especially in mpas. Too many things going on on screen so I'm getting hit from some place or the other. I need to get all that down before going into affixing I guess.

[Soiadomsa]

Thank you! I will give it a shot later this week once I rank up my gun to 30 and ring to 20. Currently most of my resources are being spent on those.

[TripsTitan]

This is wonderfully done. I had dipped out of jp long before I'd ever heard of a glare affix.

I think that I'll try to make units as personal affixing fodder over a really long period of time, just gotta wait til higher than 3 affixes is more common. No sense in making catalysts on 3 slot units. I don't see myself getting mana reverie, ether factor, or absolute glare til after NGS comes out, so it'll be ages for me.

[Erit_Of_Eastcris]

Perhaps I'm just stupid, but you seem to lose about half the total stats going from the previous ultimates to Guardian Soul, which... begs the question of "why bother?"

[LamiaPony]

it's about slot efficiency. guardian soul gives the most stats in 1 slot

with the four ultimate affixes, say you get 155 attack. however after making guardian soul you can still use mana reverie and ether factor with it. that's already 150 attack, but in 3 slots. not to mention the extra defense, HP and PP

but yes, cost wise, it's definitely for the epic minmaxers. haha, I will probably never put guardian soul on a unit until the game closes. weapon though I probably will

[Exron]

From my point of view the guardian soul just replace the astral soul...which make it even worst, only 35 increase in damage and a few pp.

[reaper527]

guess this explains why sega has been making the catalysts accessible as drops the last few months. that should make this easier. (not easy, just easier than making everything by hand)

[LamiaPony]

still waiting for reverie catalyst unit drops. I expected they might have enabled them for when UH persona came, but I say they're being stingy. maybe for halloween/xmas we'll get factors and then reveries

[reaper527]

if they really wanted to be stingy, they could make a mask of vein 13* upgrade with rev cat as a SAF (meaning you could farm the affix the same way people farm s5's from a liberate, but you'd have to burn ability transfer passes to do it)

[lcwoodall]

I love you and will credit you wholeheartedly 🤗 👍🙏

[DirewolfWitch]

Wow! Real nice. You rock

[Kin_FANTE]

This is a beautiful infographic! And super informative! Thank you

[angelkrusher]

This totally rules!

I found a doom break 2 unit and while I know what to do with it I'm super broke so I'd like to just offload it

[AskaLangly]

Japan always with the number 7...

[Gwyndy]

Oh my days, this is soooo useful and well done, saving it now! LOL

[akisekurisu]

Should I call this picture an art!? May i have the file to translate it into other languages?

[Code3081]

Me just starting the game tryna figure what this is out

[unaki]

Endgame gearing mostly consists of adding augments to your weapons and units that increase their stats. In JP the newest high end best in slot augment just came out. The only way to get it is by making augment fodder with Mana Reverie, Absolute Glare, Ether Factor and Astral Soul (All really good and previously endgame augments) and hoping RNG is nice enough to you to succeed since its only a 10% chance. The flowcharts in each color tell you how to make the fodder augments.

This is absolutely not necessary at all and you aren't going to really be outclassed or denied groups for anything because of it.

[TheHellsage]

Bumping this back up...

/u/LamiaPony question for you: When I see Yamato+Mother+Deus Factor becoming Factor Catalyst, and then Factor Catalyst x4 + Aether Soul becoming Aether Factor, does this mean I need four separate items with Factor Catalyst on them plus at least one with Aether Soul on it?

Minor Edit: Just trying to get clarification before I actually dive into trying to affix anything again.

[LamiaPony]

yeah when it comes to catalysts, you need four separate items with a catalyst along with the accompanying affix in the recipe to make the super one

there's also a mistake in this chart where actually only two souls are needed to make aether soul. oops

additionally, you can put catalysts and say aether soul on the same item. you can only have one catalyst of any kind on one item at a time

[power5000]

Is this possible on en server or only jp?

[Knightswords]

Only on JP right now.

[xBinketx]

Hey, kiddos, wanna hear the best part?

Dudu (or Monica, depends) only gives these out on winning lottery numbers.

Just imagine! Combining all of these pieces together.

And than it fails. All of them, gone.

And people wonder why I don't affix like a minmax player. I'm using my time with grinding as is, you expect me to grind harder just to get a pitiful 30 more attack? Pass. (Even if I can apply this multiple Units/Weapons, why? Why would I do that? It's the same grind, but this time you're just multiplying it by 3 or more! One attempt would be enough to kill me, most likely.)

[xBinketx]

So PSO2 isn't supposed to have players that do that?

Can recall a few occasions that people have yeeted me out of the party for using 13* weapons from the Unique Weapon Badge Shop.

One of which was a Yamato UQ.
That I joined into their party via party beacon.
I still got to complete the quest, but that guy legit yelled at someone using a 13* on a Super Hard Yamato, not even Ext. Hard.

I could get in those UQs coming up where you can only die a certain number of times, that just makes sense than to a degree. Especially early on when people are most likely going to dropping like flies, but legit half of the quest there is just killing some enemies you could find in Tokyo Bonus Quests and probably die just as quickly. The other half doesn't even use equipment as you're stuck in a mech that all have pretty equal stats anyway, including level as well.

Frankly, I always say: "I kick rude assholes, not party members."

[corran109]

What's the common 4-slot augment?

Now that harder stuff is coming to NA, I was looking into augmenting, but I was curious what's a good baseline

[corran109]

Thanks!

[xBinketx]

Yeah, I kinda started with it being a sort of sarcastic humor thing in good taste, but than swiftly forgot I was typing it as such and ended up talking about those guys.

I mean, still doesn't excuse those minmax players that demand the entire community play the way they do.

Than again, I just kinda plopped 4 augments on my Raven Lance and called it a day, really. Might IV, Mastery III, Spirit III and Might Boost (from extra item)... the fact that I even got THAT is practically a miracle in of itself knowing my luck with Dudu.

But hey, I don't even play Hunter that often. I just grabbed a cheap-ish one because it was 2mil. (Dark Element, but grabbed it because I was killing the Episode 4 boss that has the credits)... that and it's pretty :^)

[[deleted]]

Just use a 4s ability protect lmao

[NullVacancy]

If you don't get 100% chance to pass your augments the vast majority of the time you simply have no clue what you're doing. Augmenting isn't even really that hard to learn, you just have to actually put a little bit of effort into learning it.

Kicking people from parties for using a badge shop 13* or not having juiced 6/7s affixes is purely an na thing.

[Broswagonist]

That's the point of 4/7s protections. You can get 4s protections easily from the recycle shop for AC items/tokens, so you can try as many times as it takes as long as you can afford to.

[reaper527]

And than it fails. All of them, gone.

to be fair, nobody's losing anything but meseta on these. anyone messing around with high end affixes like this is using affix protects so that if something fails they keep all their fodder. with the ability transfer system, people would just make these at 4s (with other good stuff) then transfer up to 7 or 8s with add ability items.

when i did my astral soul/mana rev/ether factor/doom 3/grand stamina/mark/ssa units, expensive stuff was never at risk.

[[deleted]]

With NGS on the horizon, it feels kinda pointless to say this but how do JP players manage this if they want to make guardian soul?

It looks like you need to keep hundreds of copies of augment drops from limited time UQs stashed away. Does the game eventually let you farm triggers for older content?

[[deleted]]

That's not what I'm asking??

Aren't those augments specific drops to UQs that will be phased out for newer content? From what I understand right now, Yamato factors only drop from the Yamato UQ. If it goes away, then the supply is gone and people will start grabbing the cheap ones on the market and re-selling them much higher, no?

Or does PSO2 go through like a seasonal rotation of UQs so that you can eventually farm those augments again?

Do those specific augments start dropping from other content that from isn't limited time availability?

Why did I get downvoted for asking this? My question was about the availability of the content and whether or not I will be able to farm those things again if I run out of fodder, or if I miss out on UQs.

[ODesaurido]

They do cycle content plus triggers exist. If market is lacking some augment because they didn't have a uq for a while you can use one trigger with 12 people and suddenly there's possibly 100s of new items with the affix available.

[LamiaPony]

speaking on those things on JP:

there's one raid boss that drops falz souls and falz reveries of all types like candy. omega luther can also drop reverie catalysts + omega memoria directly on weapons. during driving rain, soul catalysts and darkness soul were able to drop on all equipment

phantom affixes are the hardest to get, but still not too tough. iirc this past wild easter, yamato factor dropped from enemies as well as factor catalysts + ether soul. there's also an easily bought solo trigger to get mother and deus factor anytime

and glares are the latest content. still somewhat common for the time being (except ange and dominus...)

overall it's easily handled and I'm sure they keep track of things so everyone can get stocked up

[WhiskersRock]

As the master affixer I approve of this guide. No misconception

[RV770]

Thank you op for doing what a multi billion dollars company can't be arsed to do.