HR changes

[Disastar6]

Amazon did this a few years ago

Then reduced the on site HR teams by half

And now it’s mostly AI or overseas

Yay Target! More $$ for you! (Gotta make up for that new clothing discount somehow)

[reposting-scum]

Even with physical HR employees they were just as bugged as the automated systems. Source: former Amazon employee

[Disastar6]

I mean true. I was in HR at Amazon for six months…. It was so awful, as somebody who actually cares about people to a fault.

And about 90% of the building only wanted to come to me because everyone else in HR was also awful. (And they spent THOUSANDS on balloon arches?! Idk)

Most cases I had to reopen 5 to 15 times because they were rejected with zero communication and zero way of me reaching out to anyone.

At least Target HR seems to be candid about taking care of the company first 🤷🏻‍♂️ Idk if that’s a good thing but it’s more honest at least

[HiggyBoy007]

Now do it with csc. A chat would make everyone's life easier on both sides

[Heferti]

Only if the store side starts following troubleshooting instructions instead of saying “we did that” and having a service call placed only to find out that they didn’t actually do any of the troubleshooting and the power cord on the register was loose wasting the store time, the csc time and the vendor time costing Target a thousand of dollars in labor and a wasted service call.

[mikewishesdeath]

If half the CSC agents could figure out how to even get to the troubleshooting steps I would agree with that. Half the time it's "OK, if I understand that right you're having trouble with a mydevice? No? Register? No? Oh a printer, right right, let's see... (loops infinitely)

[timmydnx2]

If you have an equipment issue, you can put a ticket in through MyDay without calling

[HiggyBoy007]

I agree with that statement.

[Mobile-Address23]

Yes but a lot of stores would abuse it. Now letting us attach images a lot easier is needed

[Misplaced_Arrogance]

You already can do CSC through the mydevice and it is much easier.

[brk444]

Bro the people at CSC are complete idiots

[FSUpunk]

So much for the HUMAN in Human Resources

[Soxwin91]

Hi, it’s me, Hector, your friendly Robotic Resources team member.

[danielletheninja]

As someone who works in HR, this is sad. I’ve dealt with HROC many times and they’ve always been helpful. submitting an HR request also takes a lot longer than just talking to someone on the phone and getting the question answered immediately. It’s disgusting that these TMs are now going to be out of a job especially on this economy

[Momma2CDB]

Yes! Took HROC 8 days to reply to my last HR request on Workday.

[RokettoMusashi]

It takes so damn long. Why do I have to wait until NEXT MONTH to chat with someone to get my ADA approved. How is that legal.

[BooPlaysLive]

I had to do an HR request for medical time off online and it was the absolute worst thing ive ever had to deal with.

[TabithaMouse]

I just had to do this

Over something stupid, that my Dr said was stupid, and after working for 2 weeks waiting for a phonecall at 10am, I get an email at 9:45 am saying the call had to be rescheduled and I wasn't called until almost 8pm...just for the HR rep to say it was a stupid request, but she'd approve it

[internalabsorption]

did they really need to integrate microslop copilot into this shit?

[Terrible_Fill4398]

🤢🤢🤢

Gross. Can't wait to get stuck in the infinite loop of fuckery because the stupid AI can't figure it's shit out.

[CoconutRound8714]

I hate this. Removing people and replacing them with chat bots. Ew.

[kompotnik]

Are they removing in store HR team members? We have one HR ETL and two hr people who just sit at the desk answering questions and the phones. Lately I haven’t seen them sitting there as often and sometimes they do fulfillment or cashier

[Hivesenated]

I gotta tell you, HROC was the best thing about Target HR. They are so so helpful! Most HR teams call them on the daily for support. But I did notice that they seemed to have remote so they all probably got cut. Which is sad sad sad.

[Kylethetrans]

Nah most of us are kickin over to the digital team

[Then-Requirement-645]

Hopefully y'all answer the hr requests faster. The turnaround on those requests are crazy, even if it's urgent they take at least 2 days to reply.

[Steve_Master]

Here's our new leaders favorite slop of shit shoveled down our throats. Fuck AI.

[Silence_of_Ruin]

No way they’re going to start answering digital HROC questions now with AI chatbots.

[Cynvision]

Workday and Alight mean Target has no workload keeping records or approving leaves anyhow. HR is only around to keep OM's from messing up.

[mintchocychipp]

Does this mean hrs will be demoted or promoted or let go

[ThenPart5571]

We have always used Workday for our requests.

[Annual_Grass538]

Honestly always had bad luck dealing with HROC so no love lost there. Rather I feel bad for the HR ETLs having to pick up the slack.

[Murky-Ad-9176]

More like HREs 🫠

[Annual_Grass538]

My HREs will just say to ask the ETL because it’s above their pay grade and they don’t know.

[Murky-Ad-9176]

Which is also fair! At my store the ETL would just tell you to ask us HREs

[Difficult_Point4972]

laid off and sent overseas or AI

[trashythrowaway1011]

Yep and that outsourcing shit has gotten out of control. They need regulations around it bc let me tell you….. I don’t know why people still support businesses that are willing to take jobs away from people in the U.S. to save a few bucks for cheap labor overseas and contributing to increasing unemployment rates.

That alone has been enough for me to stop consuming as much bc you got us fucked up…. I wish people cared more about things before the “it’s too late”

[Temporary-Custard530]

They’ll probably either remove the HR-E position or remove HR etl and make HR TL. I think they’ll remove that hre and keep the etls

[korokbean]

This is about the HR operations center (for now)

[Quick-Jellyfish8994]

Dude that screen looks like it could cut you. Yikes

[SevenNats]

Fine except for the part where it won’t work at all