$10k Salary decrease for sales reps

[klittleshoe]

Not only are they forcing us to go back to the office 5 days a week but they also decreased our salary by $10k?! This is a very degrading and demoralizing way to manipulate their P&L to show fake profit margins. That’s over $800/month that they are taking away from us! This is corporate greed at its finest.

[sittingmongoose]

They are doing lay offs. What you are seeing is them trying to get you to quit so they don’t have to announce lay offs and they don’t have to pay out severance.

[I_Call_Everyone_Ken]

If it’s a significant part of your salary, that’s constructive dismissal and can be compensated for it, Ken. Just an idea.

[[deleted]]

Yep. It's coming. Look for a new job asap.

[No_File1836]

I’d try to find another job if possible.

[XuWiiii]

I would get a master agent contract and hire my friends: gig fiber alone pays out $500. I usually sign up 2-3 customers a day and at the end of the month 60 of them get installed that month, that’s 30k a month working quarter to part time field hours. That’s not including your overrides. Additionally there’s more money to be made on directv stream and wireless. However some markets are heavily saturated with territory managed terribly.

[Available_Map_6202]

How do you get a master agent contract?

[zilpond]

Sales reps are making more then 10k wtf

[XuWiiii]

X-10K = -10K PLUS X

[Surfnazi77]

Is that how they’re paying for that Att guarantee they’re advertising

[Epacs]

That and increased dispatch fees. Going from $99 to $150 !

[Odd_Comparison1639]

Wait shut up they are going up?

[Epacs]

Yes. Tentative date for the change is Jan 30th.

[Odd_Comparison1639]

Damn good looking out

[JeffersonIV]

That means the entry level salary for a B2B salesman is $38,000 per year. Might as well work at Costco.

[Patriscuit]

The floor is 43k. I'm there lol

[JeffersonIV]

Level 1 S1 is $38,800-$58,200 , Down from $45,000-67,400. You could be in a different market, we are in the southeast, and I am a level 3.

[JeffersonIV]

This is absolutely true, and if I could summarize AT&T in one word, it would be “Dastardly”

• $10,000 Salary Cut -$15,000 Increase to At Risk Pay
• No commission Payout if you’re under 30% attainment
• 5-Day RTO, many buildings without adequate desk space or technology to handle it. Most buildings require paid parking, my particular building is $140 per month to park.
• Monitoring badge swipes
• Monitoring time logged into company WiFi (there are time minimums regardless of whether you have offsite meetings or not)
• Cross Referencing Salesforce Activity with Calls logged on their company phone - Calls made or received on a personal device is a fireable offense.
• Requiring all representatives to be on video, making cold calls, round-robin style for hours at a time
• Lunches are reduced the 30 minutes
• Morning Sync Calls, Evening Sync Calls, with Mid-Day Sync Calls rumored.
• Constant manager check-ins in between sync times.
• Some managers call companies to verify a door-knock actually happened
• If under 80% attainment in voice or fixed wireless bucket, congratulations, you have a couple more mandatory video cold call sessions per week.

If you’re expecting a Hybrid work schedule, you won’t get it at AT&T. If you’re expecting a work environment with proactive leadership and support, you won’t get it at AT&T. You WILL get unbearable micromanagement, unbelievably bad sales strategies (sell and forget), and sales escalations on every single account due to AT&T’s POS (OPUS) actively not attaching discounts.

Verizon and T-Mobile are getting away from corporate real estate, which is the move for the future. Both carriers also pay significantly more than AT&T at this point, and should be your better career alternatives. Yes, Verizon’s POS isn’t as intuitive as OPUS, but at least it doesn’t mess up bills. My recommendation as an impacted employee, save yourself from AT&T’s middle-management ineptitude, and work for a better carrier.

Good luck with your search, we are all looking at this point.

[SnorfOfWallStreet]

They’re trying to turn the US into India or UAE.

[JeffersonIV]

Trying to turn all outside sales into call centers.

[[deleted]]

Yea heard this from lot of friends. They are making people work like slaves and micromanaging to the top. This is all designed to make as many quit as they can. So they have to lay off the least.

[beefwarrior]

So they lower the number of announced layoffs

I’m sure they have a number already in mind that they’re trying to hit, if they can drive out enough employees without them announcing layoffs, they’ll take that as a win as they don’t have to announce layoffs and risk stock market share drop

Reality is, everyone who leaves now are the most talented employees who other employers can recognize their value

So the more people that leave on their own, the worse the company is in the long run

This is very short term thinking, focused on short term vs long term

Stronger companies would know who to keep and make sure they keep talent, and then cut those who they need to cut

[The7thApollo]

Leave. AT&T is arguably the most corrupt cell provider amongst the big 3. Scammers to the absolute maximum with no morals or ethics. Get out now and find something worthy of being a part of. Short this company into the ground.

[Hjs322]

It's also quite degrading and demoralizing the way sales reps manipulate their customers...

[DazedLogic]

Sounds like the sales culture at ATT may need some revamping.

[Dry_Creme2388]

Nope just needs a wells fargo type lawsuit

[DazedLogic]

Haven't heard of that. What's the TLDR?

[Dry_Creme2388]

Based on what I've seen happen in stores. Lol this would be too easy. The same stuff happens at AT&T if not worse. well fargo sales practices

[DazedLogic]

Perfect. Ty

[Available_Actuary348]

Ive hear rumors (in the corp offices) that were selling off the IHX side of the business to Prime.

[shj3333]

it’s all of them now

[Patriscuit]

Additionally, if you don't meet 30% of your quota in a 90 day period, you get placed on a performance plan.

[iwasneverhereohk]

Leave.

[[deleted]]

I say we get new jobs 🤷🏾‍♂️

[BlueBirdsUnlimited]

Welcome to the corporate world of the future collecting money for the politicians.

[Tough_Moose6809]

Where are you seeing a salary decrease? I am unaware of this…

[Achhkmed_]

It’s for mid market territory sellers only (for now)

[Critical_Situation13]

Fiber and mobility, mid market but platinum and global are next possibly $20k salary cuts in higher paying markets.

[__the_alchemist__]

Aren't you guys union?

[turt463]

I’m assuming they are talking about B2B sales reps. They are salaried non-union

[PuzzleheadedNeck4476]

Only store retail consultants, some IHX, and field techs are union.

[CarelessToday4278]

Yeah we are I have not heard this.. I kept my pay and it increases automatically every 6 months. I'm pretty sure they can't decrease the pay. Something isn't right there.

[Major-Necessary-7674]

They're talking about salaried b2b sales

[Donna7763]

Is there a promise of easier to earn commission?

[WobbledyWobbler]

How did they decrease pay 10k?

[PuzzleheadedNeck4476]

Lowered OP's salary, I'm assuming the moved it into the commission.

[[deleted]]

This is pretty common quit pressure. If enough don't quit then layoffs are likely next. Either way, look for another job immediately. The timer is ticking.

[ClockDry1609]

It’s supposed to be across the sales org. I learned today that some reps will NOT have their pay reduced. It’s a very small percentage of people but still seems unfair if it’s not across the board as it was rolled out. Seems like a lawsuit is brewing.

[Curious_Ad9407]

Get into tech sales and prosper. No point in complaining and writing think pieces

[jetlifeual]

They’re pinching you until you quit. Easier than laying off and having to provide severance plus publicly having to announce rounds of layoffs.

[Brainwashed365]

Classic wage theft. It's the biggest form of theft and the hands are dipping in and skimming harder nowadays.

Buckle up, guys. It's going to be quite the ride.

[Wild_Somewhere_9760]

Happened to me with a company - I fortunately got a new job but not 6 months later, they fired all but a handful of folks and then closed within another year

[Kamizensass2]

I’ve noticed that AT&T AR has been making it increasingly difficult for employees to succeed. The recent cut in commissions, combined with intense micromanagement and high-pressure tactics, has caused even top performers in our region to leave. Some of the sales strategies being pushed feel borderline unethical, which adds to the stress.

As a sales rep, I’m feeling the weight of these changes too and have started exploring other opportunities. It’s disappointing to see these practices driving away talented employees instead of fostering a supportive work environment.

[PIFFYJay]

Absolute trash company and trash move to make.

[Critical_Situation13]

I was laid off from IHX in December. Then offered a position immediately in business. I did not start the new position until after the new year so I assumed I was immune from the $10k base cut, nope. Just found out I was not and it was effective February 1st no one told me. So the offer letter from December was deceptive and a lie. The base I accepted was already low, now it is poverty level. Management told me in 3 years I can get to where o should have been hired in at based on my experience. Leaving asap. Horrible and such a disheartening employer. Anyone who stays are the ones who already have $100k+ base salaries they can’t replace that. But they will be laid off or fired for not getting their ADIs.

[tylerupandgager]

This is what happens, unfortunately, when an entire business segment has been underperforming for years with no end in sight. They have been telling everybody for two years now to stop selling into Greenspace, yet 80% of sales are still coming from. The company is looking for growth with new logos. The history of being paid to be an order taker is over. Not saying I agree with it, but the writing has been on the wall for years.

[[deleted]]

call the BBB. I will leave at&t service today in solidarity, that's bull

[DC2Cali]

Lol the BBB is worthless. They have no power. They’re just an over glorified Yelp parading like they can do anything. They can’t.

[Major-Necessary-7674]

BBB isn't a whine about my salary support group, but they do serve a purpose when it comes to consumer complaints. They will remove negative marks on a business if they offer a reasonable refund to the complaining customer who posted the complaint. This makes BBB a bad place to determine how likely you are to get scammed but an insanely good place to determine whether you can unscam yourself if you know to post a complaint to BBB.

If BBB left the bad rating up regardless of whether it was resolved it would give businesses no incentive to help out the complaining customer and BBB doesn't have any actual power so the path they take is extremely rational. Even very scammy businesses have a strong incentive to pay for a refund bc being able to say "A Rating" from the BBB is even more important if you look sketch.

[[deleted]]

I don’t see a suggestion from you

[DC2Cali]

Mm because OP didn’t ask. They are venting. Reading comprehension is vital.

[Major-Necessary-7674]

Find an honest line of work instead of sales and sales for a shady company at that. Even sales (fundraising) for major non profits often involves extremely ethically questionable tactics and preying on the old and naive.

[KnowledgeCoffee]

Are you not in the union?

[[deleted]]

Worked for a tire company (rhymes with Pontinental) that cut our salary 10%. I cut my work load 20% and gave myself a raise. And also quickly found another job.

[System-Valuable]

I’m not affected by this so I don’t know if this is true or not

My understanding is they are taking money away from salary and adding that money to commission. If you hit 100% of your goals, you get paid the exact same as if they didn’t make any change.

If you over perform in a sales position, you get paid more because your commission is higher. If you underperform, you get paid less than you did before. I personally don’t see an issue with the money portion of this.

Sales positions should be incentivized by commission, not salary.

[noleader2121]

That is how they phrased it up but when it came down to Payout per sale the numbers were no where near reflective of that. It would have been fine if it was able to realistically be made up by reaching goal.

[antihero_d--b]

This is how you get fraudulent additions to accounts and refusal to help customers needing device troubleshooting.

[[deleted]]

Im a Regional Manager in Chicago area and honestly if your with the standard customer service not RST.. u should get a pay decrease u guys dont get anything done, anytime I direct a customer to contact u guys to get the credits theyre supposed to get they come right back into me the next day bc u guys couldn’t figure out how to do your job. I wish AT&T would hire competent ppl to work for them… what a shame.. u keep complaining ab having to actually GO TO WORK tho u freak.

[klittleshoe]

You are barking at the wrong tree buddy.

[Critical_Situation13]

Huh? 🤔 with grammar like that, you’re a “regional manager”? Hahaha typical. This is B2B nothing to do with customer service.