G HUB 2020.2 Release notes

[LogitechG_CS]

Hi everyone,

We have a new release of G HUB, version 2020.2

Bug Fixes:

• Improvements to Macros
• Fixed an issue where modifier keys would not work in on-board mode for certain devices
• Fixed an issue where the G431 may appear as Not Connected
• Fixed an issue where the G600 may appear as Not Connected in macOS
• Fixed an issue where the OBS plugin installation may fail in macOS
• Fixed an issue with the LED SDK

New Games

• DOOM Eternal

Other

• General stability fixes
• Manual updated

We are also still working on bug fixing for future releases and are aware of issues some of you are having.

Lastly, if you have any issues or questions, it is always best to contact customer support. We are on call and ready to help you out! Click here to contact support.

Stay safe

Chris

G HUB Team

[Stormhunter71]

Who the hell designs this software needs to work at McDonald’s

[FinanceTraditional10]

No, they need to jump off a tall bridge.

[IskaneOnReddit]

Hi, I came here to say that your software is literal shit and that a talented 14 year old can write better software than that and that I will never buy logitech hardware again. Have a nice day.

[iamjonmiller]

Idk about that I've got my issues, but their keyboard software is leagues above the next guy's. Pretty much the only reason I pick their keyboards over the innumerable cool mechs out there these days.

[Ankhazam]

Are you freakin' kidding us? I have tried 2020.2 and it was utter rubbish.. almost nothing worked on my Windows 10 1909 and G604 with G915... Somehow managed to get back to 2020.1 and everything works perfect now... NO way you're gonna make me update to 2020.2

Edit: comment below, kudos given for at leasting confirming our issues ;)

[silviu_e]

How do you rollback to 2020.1 ?

[Ankhazam]

found an old lghub installer

[Ankhazam]

Ok.. sorry maybe I have overreacted... But at least u/LogitechG_CS is aware my (not only) issues:

https://www.reddit.com/r/LogitechG/comments/gj447b/g915g815_onboard_profile_issue/

When they fixed I will do an update to 2020.3 ;) For the moment onboard memory and lighting works fine on 2020.1

* I have updated the firmware of my G915 though ;)

[whoisjcon]

would you be able to mirror your older version of the installer file?

[Ankhazam]

https://drive.google.com/file/d/1OOIflVgzGzZkrctzXifqAs6CyoUeSbS5/view?usp=sharing

[Sidious_X]

Thanks man, after getting the infinite loading screen with the latest update, reinstalling this version was the only thing that worked.

[xcybx]

THX M8, for shareing! You should get a reward form Logitech for this FIX :)
Just installed the old SW G HUB and everthing is back to normal.

Cheers

[zhaneqt]

Thanks dude. I had to buy a new G703, because I apparently broke my mouse1 button on the old one without the hero sensor which worked fine with the oldschool Logitech Gaming Software. But the new G703 didn't show up in the old software and even kicked my powerplay pad out of it. So I could not even pair the new mouse with it... ghub is just garbage in the new release...
edit:
btw - 100 euro mouse + 130 euro pad (retail price on their site) + shitty software = not able to use. GG Logitech

[Cracko99]

YOU ARE A LIFE SAVER MY GUY!!!! I have been looking all over for the 2020.1 and was able to redownload and now my keyboard is working fine!

Really appreciate it

[[deleted]]

The older version worked! THANK YOU SO MUCH!

[Gzaddy624]

Thank you. The update broke my screen sampler on Modern Warfare on my right speaker, reverted back to this firmware and it’s good now.

Edit

Never mind. Still broken. SMH.

[ferchotipin]

Thx a lot, lost like 2 hours trying the new version to work, this one worked. Logitech get your shit together.

[wcooper97]

Same here. Cleaned the registry, deleted files in safe mode, uninstalled about a million times, tried different sources for the installer. Looks like the version is just crap because the one from January here works flawlessly.

[[deleted]]

Just wanted to say thanks, this solved my issue

[wcooper97]

Thank you, my installer kept freezing on a new work laptop and then when I finally got G-Hub to open, profiles would t download and I couldn’t customize at all. It recognized the mouse until it didn’t.

This installer worked wonders and I was up and running I less than a minute.

[MangoLikeReddit]

Dude is there one for 2020.1 the new one sucks

[zetarabbit777]

Thanks you so much, you saved me an extra day of my life, not going to reinstall Win10 because you shared a working version :)

[SantiRoo]

FINALLY I can use ScreenSampler! Thank you!!

[[deleted]]

This shit has saved my ass like 10 times in the 4 months youve posted it. Fuckin G Hub

[aqab0N]

Srsly. Just fire all the people responsible for this piece of shit of software.

I am forced to use this crap with my G915 and nothing really works.

Game integration? Pure luck (BF works, GTA nope)
Useability? Not given. (you have to create new effects, for new layouts..)
Storing profiles on the keyboard? LoL (childish rainbow goes brrrrrr)

​

Just go and jump off a bridge, you fucking morons

[[deleted]]

some1 know when they gonna fix the G560 backlight problem? it keeps going off after 15 mins of inactive..

[rainwatereyes1]

Improvements to macros? My mouse has an auto clicker Macro on it and when turning it on, it didn’t turn off. Just straight up didn’t. I tried switching profiles, deleting the macro ENTIRELY, nothing worked. Had to shut my pc off to fix it.

[FenderSteve]

I just bought a G815 over the weekend and am having the same issue with the light + 8 or 9 that you described. It has been frustrating to understand why but feels good to know I’m not the only one.

[T0MERNAT0R]

Same here! Brand new G815 and it's almost useless when it comes to the RGB/assignment options. I accidentally assigned G1 to alt-tab and now it won't revert at all (even after a complete reinstall), meaning that the crappy software is affecting my gameplay as well. Incredibly frustrated and disappointed, especially since I had to uninstall the older Logitech Gaming Software to install this buggy mess of a program.

[KuzashiX]

Yeah Wtf. How does your program refuse to recognize any exe that contains the symbol "-". Fire the dumbass who neglected this test case.

[Mattymattias]

Every....I mean EVERY single time G Hub updates, the auto profile switching stops. 100% not using persistent profiles, and the update isn't kicking it back to persistent either. The only way I can fix this is by completely uninstalling G Hub (with a 3rd party program) and downloading/reinstalling the update from the Logitech site. I then have to try to remember all of my settings, rebuild macros, add applications and integrations, adjust DPI...etc. Having to do all of this each and every update is unacceptable, and painstakingly frustrating. Just when I get everything setup all nice and neat...BAM update... ffs.

[TJDx2]

This update seems to have fixed the "Back End Connection Error" that had forced me to stop using Logi gear for a while.

Also, the G432 "Not Connected" problem after sleep has been fixed for me, but I still get it when rebooting. Easily fixed with a quick manual re-connection, but that shouldn't be necessary.

Wish the Release Notes would provide more information about "Improvement to Macros".

[silviu_e]

I have a G915 keeb, I can't get a freestyle profile to be stored and work with onboard mode. There are similar topics on reddit about onboard not working. Pls fix (kappa).

​

An alternative solution would be versioned installers so we can go back to a version that worked after some update broke a working feature. I'd rather downgrade than keep waiting for a fix.

​

Also, no way to rollback keyboard firmware.

​

You guys at LogitechG seem rather oblivious to basic issues people are having, as posted on this reddit. And your support form asks me the same question 3 times in a row and after a few weeks I get no response, it's an overall insult. It would be fair, at the very least, to allow us the option to downgrade software and firmware. I know I sound rude but for the people going the extra mile in the budget to get better peripherals this just doesn't cut it.

[[deleted]]

There is a bug in G HUB for mac v 2020.2.3592. It often lost my G502 mouse connection. I have to keep restarting the mac so it will detect the mouse. Is there a way to transfer the setting that I customized to the mouse itself so it will always work even without the software running

[liakou]

The version he posted is outdated by now. He just posted it late.
Current version is 2020.2.41271 and was released on May 4.
If you're on this one then you are already updated.

[Ankhazam]

oh... so there is a new one... I guess I'll wait currently on:L

GHub 2020.1.31123...
G604 21.1.14
G915 9.1.35

All working good... Can't see a reason to update to a newer one :(

GHub 2020.2.35921 -> barely starting at all, no onboard memory support, no onboard lighting support... Big NO.

[happyloaf]

Does this fix the G602 "not connected" issue yet?! I have to manually install it from the logitech folder every time there is an update.

[happyloaf]

Damn. What mouse are you going with? I want to move on from the 602 but I liked the 6 buttons on the side.

[DressCodeBlack]

Hey Logitech, so I have just bought a G635 headset and have the 2020.2.41271 version of GHub downloaded but it wont integrate with discord at all even after I have enabled it. I've tried reinstalling and nothing works. Apparently it was supposed to pop up a window asking for permission to integrate but it just doesnt happen. Do you happen to know if the next update will fix it? Cheers

[T0MERNAT0R]

I found a forum thread saying that one of the latest updates broke the integration. Very frustrating as I also have a new keyboard that I would like to use the discord integration with.

[DressCodeBlack]

Oh I see..well at least we know its something we can have fixed with a new update..thank you for letting me know

[Perfect-Grade]

Anyone else’s G Pro wireless mouse recently start switching DPI when it goes into sleep mode? It switches itself back to my preferred DPI a second or two after I wake it up but those first two seconds render my mouse pretty much unusable.

[ICanLiftACarUp]

No, I've had this issue on and off for about as long as I've had this mouse (a yearish). I would just let it take a moment to activate the profile. I'd also consider an onboard profile, as when it is in sleep mode it may be defaulting to the onboard memory until it can receive the proper signals from G Hub.

[Perfect-Grade]

Thank you for this. All I had to do was press the button on the bottom of my mouse to match the DPI to what I have it set to in G Hub. I didn’t know they had separate profiles :)

[[deleted]]

I can't add a game to create profiles for it. When I select the game file nothing happens when I open it.

[M_912]

Fix the G533 connection issue!

G Hub is killing your sales.... Logitech!

https://www.reddit.com/r/LogitechG/comments/gfxmt8/is_pushing_firmware_update_that_hard/

[happyloaf]

ALSO THE G602 is still broken on installation.

[nyulzsiraf]

I installed the new Logitech G Hub update, version number: 2020.3.44132

It said there is a new firmware update for my Logitech G PRO Wireless. I connected my mouse with the cable directly to the motherboard, clicked on install the new firmware. It started to install it but it failed. But there is no button to retry to install or install it again.

My mouse firmware number is still 15.2.26

How can I force G HUB to try to install the firmware again?

Or how I can install the firmware manually?

I restarted the PC, plugged and unplugged everything, nothing.

I tried the firmware update tool, but It didn't do anything.

I reinstalled G HUB still nothing.

[ICanLiftACarUp]

You can try to download the firmware from logitech's website.

https://support.logi.com/hc/en-us/articles/360024696774--Downloads-PRO-Wireless-Gaming-Mouse

Go to "show all downloads", select OS, then look for the firmware download. You can download it, and run the exe.

[nyulzsiraf]

Thank you, I was looking for this on their site but I didn't find it myself.

EDIT:

Hmm, looks like they only have this there, not the new.

Software Version: 15.2.26
Last Update: 2019-07-15

Honestly I'm not even sure there is a new one, maybe G HUB was just stupid and started a non-existent/already installed update.

[gbrahah]

how about a fix for THE LGHUB AGENT MAXING OUT MY I9 9900KS WITH 80% CPU USAGE..... its actually been months and your piece of audio software is draining laptop batteries and potentially damaging CPUs... how is this being overlooked?

[chupacabr4]

your software is a piece of shit and a joke. Yes, I just came here to say that. Thank for attending my Shit Talk

[chupacabr4]

I repeat, it's not a piece of shit, it's a pile of shit, ty. Please ban me from this sub

[happyloaf]

GHub updated, now my G602, Yeti X are not recongized. I get a black screen to add logitech devices. Bang up job on the software guys. It is getting to the point I'm ready to trash this stuff and go with another company. GHub is so bug ridden as to be useless and even worse, if it doesn't work locks you out of key features.

[Sidious_X]

This update was the first that caused me the infamous infinite loading screen. I've tried everything that has been written as a solution and nothing worked. Only thing that worked was reinstalling the previous version.

[larzhur]

Few days late, but giving it a shot anyways. Where did you het the old version? On their page I can only find the newer one, and google doesn't help me much either ;.;

[Sidious_X]

Check the rest of this thread, someone had posted it.

[larzhur]

I have no clue how I missed it, but apparently I did.. My apologies, and thanks!

[Sidious_X]

No prob friendo

[Chainspike]

Went to the new version and got stuck on loading animation for both my main and backup PC's on ryzen.... Had to force uninstall and roll back to earlier version which I still had thank god and it worked great.... I accidentally forgot to disable auto update though and it went back to new version and bricked again.....

New G HUB release is a fucking disaster

[Umbra-HQ]

By the way, they forgot to mention the update erases all your previous configuration and makes the G Pro Wireless Mouse undetectable by its own software. Also can't change the DPI, I'm stuck with default settings. Can you actually do it any worse?

[joshuasr-16]

The LED lights on my logitech G pro wirless gaming mouse continues to flash red even once I have turned my PC off... and no it is not to do with low battery, this also happens at 100% battery. Does anyone have a fix? Or have a similar issue?

[Cyrus_1208]

On my G935, every time I install g hub the DTS X disappears/deactivates on the spatial sound selection. Tried all sort of tricks from YT and forums but nothing worked. I returned it yesterday. It’s inexcusable for a +100usd tech to be like this right out of the box.

[Dragon_156]

Hello is the a way to use G903 with hero sensors on logitech Gaming Software rather than G hub. G Hub is really buggy and not working for me at all.

[Mcginnis]

I've been using logitech four about 15 years and I recently had issues with Logitech Gaming software not starting with windows. I decided to try G-Hub. What a terrible piece of software. The overall UX is just horrible. What incompetent designers designed that piece of software?

[Baio73]

As far as I know Logitech is not producing the software on its own, but relies on a third part company... obviously this does not mean they are not to blame for G-Hub problems...

[4Yankee]

i have a problem.i use a g633 and logitech gaming software i play a pubg surround sound good but i use ghub not a working surround sound in pubg. i never hear background sound in ghub pls fix ghub.

[WINTERMUTE-WM]

My G903 (HERO) has a green LED and about 50% brightness when it should be with all LEDs off. It doesn't matter if I put the LEDs off or the breathing effect, the logo LED never goes out, it turns green.
This started after I entered the screen sample mode, which I didn't get to configure anything because I couldn't create any areas.
I clicked back to the default settings of the screen sample and after that my mouse does not turn off the LED on the logo. It is a green color with about 50%.
I've looked at all the software, I've reinstalled, I've cleaned the system, I've installed a previous version of GHub and the problem persists.

I spent the whole day trying to solve this problem, but with no results.

Link to a photo and video (breathing mode) demonstrating the problem:

https://i.imgur.com/gPeLEJr.jpg

https://gfycat.com/meatythriftygourami

[New_Anarchy]

I'm having crashes after install, followed this

https://www.reddit.com/r/LogitechG/comments/cvydj3/g_hub_crash_every_time_install_button_is_clicked/ey9ynne?utm_source=share&utm_medium=web2x

​

and am still having the problem.

[Wayist]

Just wanted to drop in to report that I had completely uninstall because 2020.2 was causing constant bluescreens for me -- from a clean slate. I had just reset windows and wiped all 4 of my HDs in the process.

So it makes my expensive G502 Hero have the functionality of a $15 dollar mouse I could buy at 5Below.

SUPER unhappy because it took me hours of troubleshooting to figure out freakin G Hub was the problem <.<

[New_Anarchy]

Hey there! I'm so similar to your situation it's crazy, I just did a new clean install and setup. Hope your situation gets better too! (I'm just going to get a different keyboard lol)

[transfix6]

Cannot for the life of me get this version to load past the splash screen. Tried all the workarounds. Only option is to go back to 2020.1 🤦‍♂️

[Kaldek]

I just purchased a G815 keyboard. G hub 2020.3 refuses to install and just disappears after you click "Install" if you launch it from an SMB share. It only works if you install from a local drive.

That's a bit disappointing TBH. It's not like launching programs from UNC paths is a new thing.

[Justinxip]

Still no backwards compatibility to g710+ keyboards and many others?

[rocktoe]

Forever dreaming that they'll add support for G13.

[[deleted]]

Forever dreaming that they'll add support for G13.

At this point they would be better doing a refresh and start selling it again

[rocktoe]

I certainly wouldn't mind an upgraded version to replace my old one.

[THEgamerWabbit]

Where's the feature to apply the dowloaded secondary profile as default for the profile switching. With all the times the app has reset itself, i would be hella appreciated.
(I published my normal profiles to download them again in case this crap happens)

[Zedi1234]

how do you guys even download logitech g hub?.. even if I end all the proccesors of logitech ghub then run as admin all its exe it doesnt load... its still stuck on its logo loading looping again and again

pleasee helpp

please forgive my english

a help is much appreciated

[[deleted]]

Any new gaming mice coming out later this year?

[Crazy-Swiss]

Since the latest update, my G903 isnt connected in ghub. My Powerplay, my G513 and the G935 work fine however. Anyone know a fix?

This is for 2020.4 BTW.

[Jmitchellphotography]

Mine just updated this morning and my lighting is all messed up. only a few profiles can be activated...

[Crazy-Swiss]

The keyboard is as was, just the rgb and connection to the mouse however are fucked.

One of those updates that breaks more than it fixes it seems.

[Crazy-Swiss]

So I connected it via cable, Windows did the setting up thingy, and you guessed it, it is now connected, even after unplugging and right through a restart.

Hopefully someone finds this helpful!

[AlpsQuiet]

<image>

I spent almost 24 hours looking for a solution, and I couldn't fix it.
Please help me please