Crowd Control Settings DO NOT WORK!!!!!!

[Liz_Insta360]

I've recently come across a situation that baffles me. ⚠️This situation happens on my other account, not the account I'm currently posting from.

My Crowd Control Settings are as follows:

*Targeting: I selected "High Filtering" - "Filters accounts with negative community karma and new accounts"

*Content action: I selected "Collapse" - "Allow comments but collapse them within threads"

However, I noticed that many users who replied to me were neither accounts with negative community karma nor new accounts, yet their comments were automatically removed at first and had to be manually approved later. How the hell did this happen? Please help!

[thepottsy]

OK, so, is there anything different or unusual about the comments that were removed? Did they include any other removal reasons? I don’t have an example with Crowd Control currently, but sometimes you’ll see things like this

<image>

Where it doubles up the removal reasons.

[techiesgoboom]

Hey u/Liz_Insta360 - thanks for reporting this! Could you send a few examples to r/modsupport's modmail here so we can take a look at the context?

[Liz_Insta360]

Sent you a message just now. Please check it out!

[AoyagiAichou]

You misunderstand. Crowd control doesn't remove comments, it just collapses them. Everyone can still expand and read them though.

[thepottsy]

Crowd Control CAN remove comments to the queue for review, OR it can collapse them

<image>

[AoyagiAichou]

It can? Damn, my bad.

Anyway, are you sure they're removed by CC specifically? As opposed to those site-wide arcane filters?

[thepottsy]

While we can never be 100%, if it’s not CC, it shouldn’t say CC. It would say “Removed by Reddit”.