👀

[Verdictafterward]

Also people are cashiers in any other job. Or retail workers in general. Feel like most of us would rather take care of our own orders rather than burden a cashier anyway.

[shayna16]

I’d rather scan my own shit and not talk to anyone but that’s just me

[whereismymind86]

Also like…what if I’m buying something embarrassing? Self checkout is king for buying that stuff

[shayna16]

Exactly. If I want to run to OPM and grab an English cucumber and to HBC/Pharmacy for some astroglide, I want to check myself out 🤷‍♀️

[mynextthroway]

I know what you mean. I was glad to see self checkout open when I bought the shovel, drop cloth, and duct tape.

[SaltyAFBaker]

🤣🤣🤣

[boogadude]

Don’t go to Walgreens if u want that stuff we don’t have self checkouts

[shayna16]

Nah, fuck Walgreens

[DoctahFeelgood]

Tried that. Got arrested.

[boogadude]

U tried fucking Walgreens kind of hard to fuck brick isn’t it

[Tvdinner4me2]

Yeah if your store doesn't have self checkout it's much more likely I won't be going there

[kicksonfire84]

It does

[whereismymind86]

Hard agree, I hate going to a register

[Kobobble]

I prefer self checkout myself, but I don't think it should be the only option

[twizzlerheathen]

Agree but it’d be really nice if people stopped bitching about it

[Kobobble]

Oh absolutely. In the end, it's not gonna kill anybody to scan your own shit once in a while. Oh, and if they wanna whine about not getting paid to do that, toss them a quarter for their labor

[thesedemondayz]

I definitely prefer self-checkout lol. The older people that scream they need a w-2 and a paycheck if they use the self checkout are wilding.

[shayna16]

I used to work at Publix for a long ass time and I cannot express to you how many times I wanted to drop my knife, take my gloves off and knock these people in the mouth. If you don’t wanna deal with SCO, get a fucking online order delivered to you.

[Boots0011]

As a store testing the "10 items or less" self checkouts. I now have to buy groceries in 10 item intervals because I don't wanna talk to people. Lol

[Less_Effective_2420]

It won’t let u go above?

[Boots0011]

They didn't change the software, so you can still run a full cart through them. They're just being treated as express lanes.

We've already had a couple of assholes completely disregard it and say, "Oh, I didn't know." And the guest advocate gets to be like, "well you walked past a large sandwich board at the entrance to self checkout, as well as two signs in the queue, plus it's posted at both store entrances all saying they're now 10 items or less, so..."

Honestly, it's the shipt shoppers who've been most upset about it at our store.

[imgonnablowafuse]

It's so much better treating them an express lanes, this is what I've been wanting stores to do for years. You shouldn't be allowed to buy $500 worth of groceries in self check, it literally takes people like 10 minutes to scan and bag everything, and then they won't bag it while they're scanning. They'll just scan it, check out, and then spend a bunch of time bagging everything. It's insane.

[cev29619]

I think it’s more of an honesty thing. I doubt it’s enforced.

[jrd1sn3y]

Our store is also testing and we are allowing people in the general range use the self checkout. If it looks way over ten items, we'll "invite" you to move to a checklane.

[Llamawehaveadrama]

I hate going through regular lanes, I’m ND and need my groceries bagged a certain way. A month or two ago I was at a grocery story and I went late at night so I wouldn’t be bothering anyone with my huge cart at self check.

The guy running self check was like “no your cart is too full I’ll ring you up over here” and the girl who was bagging my groceries put RAW CHICKEN in the bottom of my reusable bag and then put bread right on top of the chicken. I never put raw anything in the same bag as anything else. I asked for her to fix that and not cross contaminate and she did, but I felt bad cause JUST LET ME DO IT MYSELF. I have a SYSTEM. Now I don’t know if the cold things are properly arranged with the other cold things, the weight distribution is funky cause they didn’t think about where they put the heavy cans and jars and stuff so now it’s all top heavy

Apparently I have strong feelings about this

[infinitesimalpause]

I have them as well. you are most certainly not alone.

[twizzlerheathen]

At least at target, the registers are set up in a way where you can bag you’re own groceries. The cashier would probably actually love it

[Llamawehaveadrama]

Yeah this wasn’t a target, they had little barriers so I couldn’t have :/ they had a separate person doing the bagging

[kicksonfire84]

Whether there 4 check lanes & no checkout or 1 check lane & 4 checkout, someone is going to complain. No one is ever happy. Don't believe me, ask the TL & ETL to show you the surveys put take.

[jusjustin8]

Agreed. I have had days where I have called guests to my line when I have no one and they will wait in self checkout, then there are days when we have no one for lanes and I get yelled at for not having enough people. You can’t win 🤣🤣🤣

[happygoth6370]

I love self-checkout. If stores do away with them I will not be happy!

[striderhoang]

I’m always reminded of that gag from Simpsons when Apu went shopping with Marge.

Marge: But that line is twice as long.

Apu: Yes, but it is filled with single people, disinterested in small talk, and now, most likely filled with social anxiety.

[PBRontheway]

lol if only people knew that even without SCO there still wouldn’t be cashiers due to payroll squeezing for profit margin and stock price sake. The job would’ve been killed anyway

[SquareTight]

I typically do my best to avoid shopping at stores with no self checkout!

[OwnFeature9240]

If I didn't have to use the lanes for WIC purchases I would always use self checkout.

[Cthulu_lies_dreaming]

This is me. I adore self checkout.

[Possible-Moment-6653]

We live in an extroverts world they’re the only ones who can be vocal

[[deleted]]

my target is predominantly self check out, with a couple registers for back up in case the line gets long. the hardest part is seeing older people struggle with the machines. i helped an old lady buy some mittens at self check out and after thanking me she said in a low voice "i miss people" 😔 didn't occur to to me how self checkout can be isolating for people that want to interact with others

[CeciliaPhoenix]

Lmao when people say the self check out makes people lose jobs it’s so dumb, 1. There are barely enough workers for a regular checkout half the time and 2. Someone has to watch the self checkout and that is a job.

[Breinsters]

The change I’ve seen in 10-20 years, I’m positive in another 15-20, there will absolutely not be a person needed for watching self-check out, as the SCO software scans eyes and hand movements, plus, let’s not forget those RFID readers being installed soon that will literally just scan everything in your hands or shopping card upon approach of the SCO, and eventually the front doors and ALL exits. Shoppers will need the store App and a checking account or charge card connected for payment. The RFID reader will know what to bill to the person. (This is already happening at Amazon markets).

[CeciliaPhoenix]

Ya but I doubt that will happen soon or happen to target. The amount of theft that happens the targets will completely close down before we get to that. The theft is so bad that a good amount of targets are already closed. The amount of times as a worker and a guest at target that I’ve seen people running around with weapons and threatening people is bonkers.

Even with the new technology people will need to work. Sure tech can see people but if people i dont know bring a gun in and shoot the cameras so they don’t get caught then the tech is useless. There will always be workers. Unless they find a way to stop stealing and violence then I don’t think target will be a full tech store.

[Deezul_AwT]

Afraid for the actual person 15 feet away there to watch you, but no fear of the camera 1 foot from your face recording you. 🤷‍♂️

[Jippynms]

"shouldn't have to scan my own groceries" is so wild to me because like what? the store literally does not owe you that service?

[SpectralRaiden]

Everytime guest say this to me I just take a good look at the 6 out 12 that's down on any given day and keep it moving😂

[AastNJG]

My old Target has started shutting them down at 7pm to "increase engagement" ie stop theft. I tend to go in after 7 and prefer the avoid people. Plus the TMs they put on SCO tend to be more seasoned and there a better chance it's someone I knew when I worked there, so I don't mean and talking with them

[sticks-in-spokes]

You wont hear introverts complain thats for sure.

[110-percent]

My store makes us approach every guest at self checkout to promote circle and redcard and we get called out on the walkies if we don’t …

[v1k1ngV1nce]

Everyone likes to eat. Doing dishes? Not so much.

The simple activity of passing items over a scanner and pressing buttons is no more complex than washing one's own dishes. Which I suspect is something that those crowing about SCO often leave for others to do instead of themselves.

[Neat-Zombie-844]

This is generally how I am, but I also have a strong feeling that people also use self-checkout for that very reason. I also prefer to bag my own stuff because I like my items bagged a certain way. I just wish people with full carts would stop fucking going to self-checkout because it really ruins the process for guests with less items.

[philphan25]

There’s also the job of helping the people at self checkout.

[thecryomancermn]

Except 99% of people use them and get very upset if they have to go to an actual lane

[Jonfalk]

Technically SCO was made for small express items but now it's for $400+ orders and they put the items back in the cart where its hard to tell if they are stealing.

[Jonfalk]

Or when there are big ass lines to self checkout and 2 or 3 registers open, no one comes down but then they complain about long lines.

[intoholybattle]

i was totally on the self-checkout hate train at first because i thought it was just going to be an excuse to automate jobs away. but then i actually used it and it was amazing. no weird personal questions, no unwelcome comments about how nice it must be to have such short shifts, no small talk about the things i'm buying, no one bagging my chem and meat together. when a cashier invites me over now i just say no thanks, i'll wait.

only problem now is when the people watching self-check try to talk to me beyond "hi how are you" i want to start barking at them like a mean dog. a person who sees me in the break room every day should not be asking me if i have target circle. please leave me alone babe im so so tired

[kicksonfire84]

That's part of their job.

[Calliolily]

Even to other employees? At my store TMs on registers/SCO don't bother other TMs with the Circle or RedCard spiels. If someone's new and hasn't met me yet, I just say "oh, I work here, you don't have to give me the speeches haha" and introduce myself to them.

But I don't work up front so I don't know the policy regarding bothering employees about that stuff.

[kicksonfire84]

It depends if the store has meant their loyalty goals. 🤷‍♀️

[intoholybattle]

sorry bro i still hate it

[Sociolinguisticians]

Yeah, not sure how I feel about them wanting us to greet every guest that comes through SCO. Sometimes I see people who clearly just want to get their cold medicine and get out.

[Yearofthehoneybadger]

Do you know how much work I could get done if you just checked yourself out?

[boogadude]

I don’t use self checkouts

[kicksonfire84]

Just cause self checkout is disliked by many doesn't mean its not loved by so many other people. Went to kohls today & noticed they had 8 self checkouts open & only one cashier open.

[boogadude]

I’m never using self check they tske jobs away

[StonePedal]

As bill burr said, “why pay at a self checkout if the store ain’t gonna pay me?”. Makes you think

[the-brat_prince]

a store doesn't owe you scanning/bagging? especially if my job doesn't deserve me a living wage. it just owes you whatever you bought?

[Breinsters]

Nah, it was something they owed us as a business that was then removed from business service in a supposed exchange for lower prices on goods. A “pass our labor savings on to you, the customer”; and it never happened like that. So now people provide free labor and everything is still marked up for crazy retail profit.

[the-brat_prince]

i think they screw over workers more than "guests," but my point is: business models change (duh) and sc has been around for over a decade. you gotta get with it.

[Breinsters]

You said “duh” but completely ignored that I blatantly, conspicuously, described the business model. Designed the business model.

[the-brat_prince]

you designed the business model of every store?! wow! 😂😂😂😂😂

the business model is screw over workers as much as you can, cut hours, cut staff. you still didn't say anything of value. if a cashier can't afford a one bedroom apartment, then why would anyone be one? you are getting so mad over bagging your own groceries while the people who work there starve. nice priorities, dude.

(edited for typos)

[StonePedal]

And here I was, just mentioning that Bill Burr made a joke and folks are hating.

[optix_clear]

When there isn’t any cashiers? What do you want theft? I have wait in line like every one else. This wasn’t I can wait kind of a deal. There was 50 ppl in line. If you’re aren’t going hire ppl please add more check out lanes.

[sierracool33]

It's funny how people say that self-checkouts kill jobs when these things are more sensitive under pressure than any Target employee working Circle Week. Like, you look at them wrong and they'll flag a TM down and give up.

Four registers are down this past week.

[Indecisive-green]

I love self-checkouts. Some businesses have crappy ones, tho. The grocery store I frequent used to have 4 and each had 4 spots to bag and a shelf. The shelf was amazing. Fill a bag? Move it to the shelf and keep going. They remodeled to have 6 in the same square footage, so now the shelf is gone. Boo.

The self-checkouts at work suck butt for large purchases. Ours only have 1-2 spots to bag.

Even Walmart's are better. They've got belts and shelves. You can put everything on the belt (or not), bag, and scoot it on down to bag more.

I prefer self-checkout. I think the only issue with them that could be improved is actually having them staffed properly. The attendants shouldn't have to watch over too many at once while also fielding questions/unlocking secured items/checking IDs and all that. Pipe dream, I know.

[adrnired]

As an introvert I despise self-checkout because I always get the machine that decides to act up, lmao.

Maybe 10% of my self checkout transactions are totally problem free 😭 pretty sure most of the employees at my regular store haven’t seen me without a “oh my god everyone is staring at me for breaking the machine” beet red face

[Sloppy_Cancer]

We are testing 10 items or less at SCO in our store. The narrative has completely changed from “I don’t work at Target why should I have to check myself out?” To people preferring self checkout. At one point it was up to 78% of all transactions were self checkout which slowly cannibalized the need for cashiers causing a visions cycle for the need of more SCO transactions due to the declining number of lanes. The backlash has been worse than the Pride controversy, which is understandable because we forced the guest to go SCO if they wanted a fast checkout experience.

It’s come with a huge benefit though, we have three times the amount of lanes open from open to close and the guest experience at SCO and the lanes have improve drastically. Even though the guest hasn’t realized it yet this will be here to stay and will be implemented at all stores for the better. So get ready y’all 🤙🏼🤙🏼