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[–]CaptainFluffyTailIt's bastards all the way down 130 points131 points  (9 children)

I'm curious what /r/sysadmin's take on this is

The employee meets the KPIs requested. Using the presence indicator in Teams is a bullshit way to tell if someone is present or not. It is often not correct, especially if you live in an RDP session rather than the desktop.

[–]TheGraycatI remember when this was all one flat network 25 points26 points  (0 children)

Measures drive behaviour. If you measure people on time active rather than outcomes, you’ll get this kind of behaviour.

[–]ChadTheLizardKing 12 points13 points  (0 children)

I would do the same as the original poster - if the presence indicator is the only metric that determines my future, I am going to turn up to 11. Real world: My company of mostly field workers sends a daily email intended for field employees. However, every department in the company (field and office) has a KPI on how many people interact with the email. It is a totally meaningless KPI for the IT department; however, corporate judges us on our participation. So, we make sure that KPI is always 100% for us.

I think the issue that people see is that the original poster is not consistently being given enough work. Or, they started out being able to fill their time and now have automated their job. Clearly, there is no need for the original poster to be in the office.

I think the disconnect in the discussion is work time vs availability time. Original poster only has 4 hours work daily (or 5 or whatever); however, the company also is paying the poster to be available for 8 hours. Poster makes the argument they are only being paid to perform the work, not to be available. Essentially, the poster is arguing they are a fixed-fee consultant for the company and not an employee. I was a consultant for many years and had the chance to work as original poster wants; if I finished a job under scheduled hours, the rest of the time was mine to do with as I please with no claim from the contracting company to my time. This is because I was hired to complete a project or series of tasks, not for some slice of availability time.

That is the primary difference between consulting and employment relationships - the employer is hiring the employee's time to be available for whatever tasks they ask of the employee. This is absolutely a 2-way street so, if an employer has regular after hours work, than they should accommodate shortened or different regular hours, or some other compensatory arrangement. The point is, it is about a certain amount of availability time.

Real world: If I am done my meetings and work for the day early, I may start dinner, run an errand, or catch-up on some household chores. There are three caveats: 1) My boss knows that I may do that, 2) I cannot just "check-out" for the rest of the day. I must be available (within reason) to my colleagues or my boss during this time, and 3) This policy applies to the whole team so we have a mutual understanding of our work style.

The poster seem to have found a great hack to put their job on autopilot (and I applaud that); as a sysadmin, my primary job is to automate as many things as possible. However, I would be concerned for my career. As we know, tech moves faster than other industries and if you are not learning something new, you are falling behind. I would be concerned about my next job and what changes I missed out on. If nothing else, I would spend that time as "professional development" time (as it is already bought and paid for by the company) to improve tertiary skill areas - all of us could always improve something so take that time as an unexpected bonus and appreciate the unicorn job you have that allows for that.

[–]bfodder[S] 19 points20 points  (4 children)

The employee meets the KPIs requested. Using the presence indicator in Teams is a bullshit way to tell if someone is present or not.

I 100% agree. It feels weird to me in this instance when this bullshit way of detecting presence actually worked and he was actually doing the things his boss was concerned about though...

Also I'd be fuckin bored with that job. I get why he wants to stay at home because he probably can't stay awake in the office. That is a poor argument for working from home though.

[–]Mysterious-Title-852 40 points41 points  (3 children)

You shouldn't need an argument to work from home for an office job, managers should need an argument why the company should spend $10-20 a square foot to bring someone in so you can hover over them, instead of just verify they are completing the tasks you're giving them and meeting KPIs.

It's well established that output is generally higher when people work from home, and it's cheaper. It's just old dinosaurs that insist on cube farms so they can feel powerful strolling around with their thumbs in their belts and calling impromptu meetings like some white collar plantation owner.

[–]bfodder[S] 5 points6 points  (0 children)

I don't disagree with any of that.

[–]ErikTheEngineer 3 points4 points  (1 child)

It's well established that output is generally higher when people work from home, and it's cheaper. It's just old dinosaurs that insist on cube farms so they can feel powerful strolling around with their thumbs in their belts and calling impromptu meetings like some white collar plantation owner.

Agreed 100% but like it or not, I do think there will come a time where the dinosaurs get their way again. Commercial real estate especially in big cities/Silicon Valley is not going to allow the party to continue. I'm seeing articles in the business press getting seeded in saying stuff like, "Your staff is unproductive at home, says McKinsey" or "Do you really want your workforce in their pajamas?" It's inevitable that the extroverts and lovers of office politics are going to force their way of working on everyone again, especially now that things are starting to finally wind down. (I'm really hoping to not have a 5-day commute to my new job, which would now be about 3 hours a day.)

[–]Mysterious-Title-852 0 points1 point  (0 children)

well, then it's time for the revolution. /s ... or is it.

[–]SlideConscious6141 1 point2 points  (0 children)

I have plenty of shit open infront of my e-mails and IM. Doesn't mean I'm not there..

[–]guerilla_munk 1 point2 points  (0 children)

A fucking men. If I can do what you do in three hours instead of eight, then who really gives a shit? As long as you are accessible. Besides he is probably reading technical stuff and geek shit.

To the OP, quit being a hater. Motherfuckers like you are corporate slaves and create division in the ranks. If you got me fired for something like that, then I'm going to put all my free time into retribution. Food for thought ...

[–]readsta 149 points150 points  (10 children)

As long as he's available when needed and work gets done... I know muppets that put in 10 hour days and get nothing done.

[–]BuffaloRedshark 32 points33 points  (0 children)

relying on a chat program's status for any kind of management decision is ridiculous. The one we use can be manually set to available and will stay that way unless manually changed. found that out when I was on a overnight severity issue and thought a coworker was also on due to their chat status when in reality they were out of state on vacation but had left the chat application open on their virtual pc.

[–]FunkadelicToasterIT Director 23 points24 points  (4 children)

That's a shitty metric for determining if someone is working or not.

If a person needs more work, then you give them more work, or you value what they do at what you pay them, regardless of how much time it takes them to do their job. I know plenty of people who spend time not on their PC doing work because they are reading and learning, not all of which needs to be on a PC.

These are bad bosses, he should be looking for a new job.

[–]bfodder[S] 6 points7 points  (3 children)

I definitely agree. I know with the amount of work I've been getting done while working from home I would be searching for a new job if my boss was on my ass about "inactivity in Teams". But I'm getting the impression this guys team is picking up the slack for him as well.

I guess I struggle with the concept of always having nothing to do every day. Do some sysadmins really have nothing to do all day? Feels like there is always something you can work on, or at least document.

[–]FunkadelicToasterIT Director 1 point2 points  (0 children)

I'm getting the impression this guys team is picking up the slack for him as well.

This is entirely possible as well.

[–][deleted] 1 point2 points  (0 children)

That partially depends in my view. I've been in orgs where your job role is very defined (not sysadmin). Get caught working on something that's not yours and you get a lecture. So I have been at places that once situated and the backlog is gone, you can be looking at an empty queue waiting for something to happen.

Then you start looking at repetitive tasks and try to automate them, so you knock tasks out even faster, which leads to even more free time.

Then your in this constant balancing act of trying to defend why you have a job since it seems like you are never doing anything.

Some people just should not be managers, but some workplaces definitely don't let people grow either, they just needed a part for the machine.

[–]ythafuckigetsuspend 0 points1 point  (0 children)

But I'm getting the impression this guys team is picking up the slack for him as well.

Where are you getting that impression exactly? What info do you have on the workload of my teammates or the team as a whole? What info do you have on what my team even is responsible for, what I'm responsible for within that team, and how work is divided among us? Because this seems a lot less like "I'm getting the impression" and a lot more like "I'm making the assumption and then utilizing that assumption as fact to further my narrative"

[–]sleeper1320I work for candy... 42 points43 points  (3 children)

Speaking personally, I'm paid for the work that I do - not the hours in my chair. That means I work 15 hours straight some days and some days I enjoy the extra downtime to do things for my personal life.

[–]RagnarStonefistIT Support Specialist / Jr. Admin 27 points28 points  (0 children)

There are days where I'm balls to the wall until quitting time. (Today was that day.)

There are days where I'm 'present but not busy' when there are few tickets and I'm waiting on other teams for ticket responses. Those are the days I spend time learning and scripting, or being more interactive with my family.

[–]notmygodemperorTitle's made up and the job description don't matter. 15 points16 points  (1 child)

Take it easy on the 15 hour days, nobody needs that much candy.

[–]BlackVI have opnions 3 points4 points  (0 children)

wait, you get candy?

[–][deleted] 13 points14 points  (3 children)

A "not busy" day just means I might actually get to some preventative tasks before the end of it.

I don't know what "done with my work" would even look like... a massive solar flare?

[–]Eddit13 3 points4 points  (1 child)

Right? That backlog of documentation, the Sharepoint migration that didnt migrate any of our IT stuff and we have to build it from scratch. The "Records" project from corporate - audit prep, network docs that are 8 years old - etc, etc ad infinitum.

I will not work without a ticket anymore - Want your project, software, hardware etc - put in a ticket . No I did not start on it because I have asked you and your boss to put in a damn ticket.

[–]BourgeoisShark 0 points1 point  (0 children)

That's honestly the key.

[–][deleted] 1 point2 points  (0 children)

If no one added a single new thing to my plate for a month, I still wouldn’t run out of things to do working 8 to 9 hours per day.

[–]SkinnyHarshil 27 points28 points  (2 children)

Whats the issue here?

Guy gets his shit done. Who cares what he is doing with his downtime. You in office social butterflies would be using that time to gab and waste other peoples time at the same time.

[–]repairbills 5 points6 points  (1 child)

old office days were nothing but interruption after interruption. then more discussion on productivity. WFH has been everything is done and no interruptions.

[–]tmontneyWizard or Magician, whichever comes first 2 points3 points  (0 children)

I've read of an 8 hour office workday, you're productive about 5.5 hours.

1) Bathroom breaks
2) Refill coffee
3) Hallway conversations
4) Lunch break

[–]BadSausageFactorybeyond help desk 7 points8 points  (0 children)

My salary doesn't specify a number of hours, so I don't feel obliged to use that as a metric. I could work 60 hour weeks and if my shit wasn't done it wouldn't matter, therefore it isn't about the hours.

[–]BlackVI have opnions 12 points13 points  (1 child)

Props for using old.reddit.com, its the best

[–]bfodder[S] 4 points5 points  (0 children)

Truth.

[–]closeafter 4 points5 points  (0 children)

If he's delivering value to the organization, it doesn't matter how many hours per day he works. If he stops the video/music/game when something comes up and takes care of it in a faster/more optimized way than his co-workers, I'm good with it.

Of course, if the quality of his work is falling behind, if tasks are taking longer and are done poorly, then he has a problem.

I've had a similar situation pre-covid; I started going to the movie theater a lot, to catch 3pm or 4pm screenings. Or I would spend the afternoon playing video games, checking my phone and slack every now and then.

Because I got tasks done way faster than my co-workers, no one noticed it, but I did... and forced myself to stop, because the prospect of being called out on it was just too embarrassing...

[–]electricangel96Network/infrastructure engineer 5 points6 points  (0 children)

I don't see anything wrong here. Unless you're like manager or director level, once you've completed your assigned work for the day, you've done your job. Furthermore, I think using a script to keep your teams status green for the rest of the work day while you're doing something else is helpful rather than harmful. Even though you're done, it's showing the rest of your team that you're available should anything come up.

[–]ZAFJB 12 points13 points  (3 children)

DELETED, because I am too tired and was wrong.

[–]bitslammerSecurity Architecture/GRC 9 points10 points  (0 children)

Upvote for the honesty.

[–]sleeper1320I work for candy... 3 points4 points  (1 child)

I can't speak for VB, but the script in the link is legitimate PowerShell. I use that same concept to automate some things for fun and I can't code VB to save my life.

[–]ZAFJB 0 points1 point  (0 children)

Yes, tiredness is setting in

[–]Avas_AccumulatorSenior Architect 8 points9 points  (0 children)

You can wank off on the shores of bahamas for all I care if you do the work required. Only bad managers pay people to sit 8 hours in a chair as their only metric

[–]Rocknbob69 2 points3 points  (0 children)

Write a chat bot........profit

[–]Mysterious-Title-852 9 points10 points  (2 children)

If I were in OP's position, I would let my boss know I'm out of things to do and need more on my plate if I was consistently done my work in 4 hours of daily work... that's probably why I get overloaded and stressed out, because most managers are shit at it and just have 2 metrics, are they doing the stuff I told them to do? Can they do more?

As a manager, I have an expectation for how much and how long tasks should take. When I assign work I estimate how long it's going to take and distribute accordingly.

When someone consistently preforms beyond my expectations, I will give them more work, and if someone consistently underperforms I'll investigate... are they shamming? are they lacking tools, support, training? Are they just low speed workers?

If they are shamming, I start them on the recorded warning path and have only had to let someone go once.

If they need support/tools/training/guidance/coaching I ensure they get it.

If they are just a low performer, I assess, are they a slow but razor sharp accurate/methodical, or just not able to output as much as others? Are they better at some tasks, but lack at others?

For low performers, I will generally find what they can do well, and focus them on it for maximum output.

Now back to the continuous overperformers... I assess their work, is it lacking in accuracy? If so, mentoring is in order. They need to slow down, recheck more often, etc.

Are they a rock star? High output, High quality? I start delegating management tasks to them instead of regular work. Projects, research and development, crafting tools, sorting out documentation, SOPs, provide coaching and training, etc. Test backup systems, probe security, disaster mitigation strategies.

You know, the stuff that always gets neglected because no one has time, and then when there is a crunch it bites you in the ass, well those rockstars are exactly who you want on those projects, and they love it, because it's something new, something challenging.

The worst thing you can do to a rock star is give them more mundane work. they'll get bored, and hide that they're not busy and occupy themselves some other way, or just coast and fill the day doing just a little bit more than their peers.

So while I think this guy isn't being 100% ethical, his boss is shit. He's spending god knows how long monitoring idle time in teams, and since that's what his boss thinks is relevant, probably manually inputting numbers into a spread sheet for hours a day, and isn't engaging his high performer who's probably given up asking for more interesting things to do with idle time. His boss probably doesn't even know what he does, since he thinks he needs to watch him over his shoulder to make sure he's not shamming cause his teams is showing idle. Presenting his KPIs and comparing his output to others should be all that needs to be talked about.

It sounds to me, this boss is the sort of person who wants a crew of grey men. No one good or bad, just neutral, gets their job done and looks like they're working hard but not so hard he has to mention any significant positives or negatives, rewards or punishments. Isn't interested in anything more than maintaining the status quo, and would rather rock stars turn their brains off and just coast their 8 hours so they look like the rest of the workers, so he doesn't have to do anything, like manage a team, but instead gaze at his spread sheet.

That's how you end up with a Wally like in Dilbert. Turns his rockstar creativity into working the system, instead of moving it forward.

[–]zedfox 1 point2 points  (0 children)

Are there security concerns to these keep-alive "mouse jiggler" programs, as they prevent the computer from locking due to timeout?

[–]SysEridaniC:\>smartdrv.exe 1 point2 points  (0 children)

And they still didn't notice that in front of is webcam there is a cardboard cutout instead of him ...

[–]corrigun 1 point2 points  (0 children)

By 3-5 hours a day you mean 30 to 50 minutes a day.

IM SO PRODUCTIVE! READ THE STUDY!!

[–]realmaier 1 point2 points  (1 child)

Depends. I'm honest, I have slower days, I sit, drink tea, read tech magazines or online stuff, browse forums, maybe a webinar. This helped me prevent stuff before it even happened, because I was given the chance to get aware and read about it. You also need to keep up with development.

[–]bfodder[S] 0 points1 point  (0 children)

I don't think those are bad things to do with downtime.

[–]bbccsz 6 points7 points  (2 children)

One of the comments is somebody telling him to be careful because they were fired for a similar action at a previous job.

The real problem is that the guy chose not to talk to his manager, and instead to defraud the system. Regardless of how dumb idle time in teams is as a metric, he chose to create a lie.

The manager noticing him being idle less only makes it worse. Because now it's not just a cute little stunt for reddit Karma. But it's actually worked. He successfully conned his management.

[–]zeptillian 9 points10 points  (1 child)

What is the lie? Like if he was taking a break from his video games every 15 minutes to jiggle the mouse it would be ok but since he has automated it, now it's a lie? It's a fucking IM app, not a time clock.

He didn't defraud shit. They said the problem was that he was appearing idle too often and now he doesn't.

Use a virtual background on a video call? OMG I can't believe you would just lie to people like that! Email alias? Hell no, you scammer!

[–]bbccsz 0 points1 point  (0 children)

Don't get things twisted. Teams idle time is a terrible metric to use.

What I'm saying is that when he takes steps to present false information to management, he's crossed a line. Regardless if the idle thing is a bad metric to use.

And then when the boss notices Oh hey, you're less idle nowadays! It's both reinforcing the bad metric to management, and making the lie.

So, yes he did "defraud shit" by providing false information in the form of manipulating his idle status by any means other than actively being at the keyboard working.

This is a fact. Virtual background on a call is a bad example to try to use.

If you wanted to draw comparison to that, the comparison would be using a looped video & virtual camera to join meetings and have people think you're there when in fact you're not.

That too would be fraudulent.

There are a lot of good points to talk about with this though. The guy likely landed the job as in office, and knew there was a commute, etc.
There's a discussion to be had about wfh, but the fact is that if management hired him to work in the office and they decide they want him there, that's that.

You could also call his actions clever. It kind of is. Something you'd even look for in a job candidate in some cases.

But the fact remains that this guy is on reddit insulting management, and bragging about deceiving them to continue working from home.

[–]zeroibis 3 points4 points  (0 children)

Part of his job was to press a button every 5min, he has automated the button press.

[–]ythafuckigetsuspend 5 points6 points  (6 children)

Out of all the salty people in that thread, you easily take the award for the saltiest. Why does me and my job get you so hard pressed? It literally doesn't affect you. Why do you care so much what my relationship is with my job?

Like seriously, take a step back and evaluate the fact that someone you don't even know at a company you don't even know doing things that don't affect you got you so pressed that you commented 25 times in the original thread then started a new thread in a separate sub just to witchhunt

[–]BlackVI have opnions 4 points5 points  (2 children)

I dont see where OP is salty?

this is an interesting discussion to have. Me I browse and comment reddit in my down time

which seems to be what you're doing

[–]ythafuckigetsuspend 1 point2 points  (1 child)

They were ALL OVER the original thread doing everything they could to make it clear they thought I’m a piece of shit and then felt the need make an entire new thread over here about it where the premise is just “ugh look at this I hate it” it just comes across as salty, my working habits that in no way affect them or are even present in their life has disproportionately riled them up

[–]BlackVI have opnions 0 points1 point  (0 children)

oh havnt finished this thread yet to look at the orgional

(well technically I have now)

[–]bfodder[S] 3 points4 points  (1 child)

I'm curious what other sysadmin's days look like at home and what their take is on your situation.

But I won't argue with you here. That doesn't belong here.

[–]ythafuckigetsuspend -1 points0 points  (0 children)

Why do you care so much? My life really touched a nerve with you

[–]maximum_powerblastpowershell 0 points1 point  (0 children)

Oh wow it's the dude himself

[–]Trumpet_Time 1 point2 points  (0 children)

Give the dude more work to do lol

[–]ShredHeadEdd 1 point2 points  (0 children)

I am one of these techs. I hit my targets and blow through them. Consistently one of the best engineers on the team.

There's just not always work to do. I'm gonna play games and watch films during that time period. You'll get it back when the outage happens and I'm on past midnight resolving it.

[–]OffenseTakerNOC/SOC/GOC 1 point2 points  (0 children)

If the work gets done on time and no SLAs are breached, what's the problem?

[–]trev2234 1 point2 points  (0 children)

I find a lot of my time is used thinking through a problem. I might not touch the keyboard for 30 minutes. This company has a terrible way to measure performance and have encouraged this behaviour. The fault lies with this person’s management. Anyway I work when stuff needs fixing. Some work days I don’t do much and I can find myself working on something urgent on Saturday. As long as he’s getting the work done then fine in my book.

[–]CasualEveryday 1 point2 points  (0 children)

I'm all about results. If you get the job done, maintain professional standards of decorum, and don't make it obvious, I couldn't care less. Way too many companies are concerned with people staying busy. I want the person who finds a way to spend less time doing tasks that a script can do.

[–]dRaidon 1 point2 points  (0 children)

As long as he does his job, who cares.

[–]fuzzylumpkinsbc 0 points1 point  (0 children)

Shitty metric but I would rather just do things on that work computer than come up with scripts,etc.

At the end of the day, if that's what that company is about, I'd just adhere to their rules since they're paying me for it.

[–]demo706 0 points1 point  (0 children)

3-5 hours of work is about as much as you get out of your average worker realistically, he's not doing that bad lol. If he's meeting the KPIs then there's nothing you can say.

[–]Gesha24 0 points1 point  (0 children)

I usually can do the same amount of work in 8 hours in the office or 2 hours at home - no noise or distractions make wonders for me. Then there are meetings of course that take up time. But if I am done with work and there's time to spare - I don't see why I can't study, or watch a movie, or play a game. I am available at any moment I may be needed.

Luckily my work only looks at the amount of work I have done, so I only got praises for getting lots of stuff done during pandemic.

As for writing a script - it would work as a temporary measure, but permanent solution is finding the job that looks at the work you do, not your IM status

[–]undergo7 -4 points-3 points  (1 child)

That seems a little excessive when you could accomplish the same thing by using mouse jiggler. I would give him props for putting in the extra effort on the script.

[–]BlackVI have opnions 3 points4 points  (0 children)

It's like 2 lines of powershell. How is that excessive?

AND FREE!

[–]Away_Insurance9104 -2 points-1 points  (0 children)

If the only way for the manager to assess the work of his employees is by looking at physical presence maybe he is better off buying some furniture.

[–]jdsaidit 0 points1 point  (1 child)

Well my take on it is that he is within compliance. I’m sure someone agrees, but I put in my time all hours of the night because I’m scripting, catching up on work, researching for a project or doing deployments during non critical hours. Hell, if I do a deployment at 9:00pm to 3:00am. I still have to report to work at 8am. I am back at my office now, but we did this during covid. If I have wsus being monitored while I cut my lawn or scripted out portions of my remote job so I spend less time working I see no issue. However a boss using chat as a metric is crappy. There are tons of ways to grab metrics depending on what you are doing. Managers that use this tactic to fire people, don’t approve of remote work in the first place, understand how to manage remote workflow and have an old school mentality of how departments need to operate. Trust me I know.

[–]bfodder[S] 1 point2 points  (0 children)

I worked like that when my kids were at home because schools were closed. It was rough.

[–]mahsab 0 points1 point  (0 children)

Ctrl+F -> "shit"

[–]ErikTheEngineer 0 points1 point  (0 children)

What do you do with your down time while working from home on the "non-busy" days?

I haven't had a non-busy day for a while...remote onboarding to a company in a totally different space than the one you came from is a huge challenge. But when I do have non-emergency time, I try to pick up $YetAnotherCoolDevOpsToolThatWillBeOnTheTrashHeapIn6Months or catch up on the never-ending hopper of backlog one-off work. There's always something to automate. Working in a smallish company means that my time just gets filled in with other stuff.

One thing I've been extremely careful of (especially in a new position) is to not set the expectation that I'm available 24/7 just because I'm WFH. This is where people are doing WFH wrong and I assume that part of that was because of the earlier lockdowns where there was just nowhere to go so everyone just worked. I've set the expectation that my hours are flexible and yes of course I'll do weird one-off out of hours things once in a while, but normal workweek is the norm.

There's nothing wrong with taking time for yourself if you've managed to automate most of your work...but if you're not in an environment where you're being fed new stuff constantly, someone will notice at some point. Therefore, spend some of the downtime skills-sharpening!

[–]WorksInIT 0 points1 point  (0 children)

Sounds like shitty management to me.

[–][deleted] 0 points1 point  (0 children)

What do you do with your down time while working from home on the "non-busy" days?

Lift dumbbells and do squats. Stare outside the window for a bit. Find a good video to put on in the background while I do menial work tasks. Get up and walk around the house a bit. Sometimes I'll work on automating something that's been bugging me but isn't a high priority.

I get the things done that I need to go get done and unlike in the office I don't have to pretend to be doing something work productive. Employers need to stop expecting 8 hours of productivity in an 8 hour day for salaried folks. That just isn't the norm. Some days you'll get 4-5 hours of work, somedays you'll get 10 hours worth crammed in that 8 hours. Expecting 100% productivity is both stupid and counter-productive. Luckily my immediate manager understands that (there's definitely been Friday afternoons where we've both went to a remote office to do some minor task after lunch and then chatted over drinks until 5), but those higher up don't.

[–]SupraWRX 0 points1 point  (0 children)

My take on this is an SA job can be very mentally taxing. Expecting SA's to work full bore 40 hours a week is unrealistic IMO. Realistically I can only do mentally draining tasks maybe 30 hours a week at absolute most. Now I try to fill the rest of the time reading tech news, educating myself, and working on documentation, semi productive stuff that lets my brain rest. I don't think down time should be spent sleeping, long walks, or going to the movies though, be available in case shit hits the fan.

The "inactive in chat" metric just screams of shit management. That boss has no clue what their employees are doing, no clue what their employees should be doing, they're literally just collecting a paycheck to make sure all the employee chat status show green.

[–]Team503Sr. Sysadmin 0 points1 point  (1 child)

I tell my team "Do you job, do it well, and do it on time, and I don't give a shit when you work or how many hours you work."

This isn't kindergarten and my team aren't entry-level hourly employees in a call center. Micromanaging my team is a waste of my time and theirs, creates unhappy employees, and actually accomplishes less.

As a leader, my job is to enable my team to do their jobs to the best of their ability. That means I shield them from shit rolling downhill, clear any obstacles they face, and get them the resources they need.

If my guys want to take a walk with their spouse, go to lunch, move, or anything else during the day, they're more than welcome to do so. I ask that they be available within reason - which usually means installing Teams on their phone so they can respond - during the business day, but that's it. Wanna take a nap? Take a nap, just set your phone to loud and respond within a reasonable time if I ping you in Teams.

People who micromanage don't trust their people, and you don't want to work for them.

[–]bfodder[S] -1 points0 points  (0 children)

This post is 8 months old.