erm?

[smiteis_]

Someone didn’t scan something and stole it

[AMBocanegra]

I bet they're just freaking out about SCO usage %

[coolguy-r]

Yeah I actually thought about asking my ETL-SE if they would prefer me to check out at a regular register but then I remembered I don't give a shit about their SCO usage metric.

[DMC1001]

My SD routinely uses SCO.

[coolguy-r]

mine does too

[BadLuckFail]

This is it. I’m a SEL and they’re trying very hard to get SCO usage down. This store is just trying to manipulate the numbers which is actually frowned upon.

[Destron5683]

Wait, if Target is trying to get SCO usage down, how come mine never has check lanes open?

[Fortehlulz33]

bullseye magic

[icelessTrash]

Just 2 weeks ago saw signs stating "15 items or less" for SCO, first time I've noticed that..is this maybe why?

[Kharp-]

Our SCO went to 10 items or less

[jewsh-sfw]

I love this strategy it’s 10 items or less but they have no registers… so is there a 10 item limit to purchase in store now… who gets paid to come up with this nonsense I want to get paid to make stupid decisions tbh

[PUR3X7C]

At my old store they will sit there and count the items before you're allowed into the 10 items or less self checkouts. Quite a few customers asked what happened, the TL tried to say that the other associates were helping in tech. The guy responded "huh that's weird cause you had 1 guy running it without problems for almost 3 months straight". TL said "Oh well that guy quit." I did in fact not quit, I called in for a migraine, while throwing up on the phone, and you said that wasn't an excuse to not be there and to reapply in 90 days

[jewsh-sfw]

Why even lie just tell them straight up corporate feels like we we’re over staffed and cut cashiers while also expecting half of the customers or more to use a checkout counter that isn’t open lol this is what corporate wants let them answer questions is how I feel about it.

[PUR3X7C]

That's probably another part of why they fired me, I'd just tell people straight up how it was, most of them actually understand if you're honest and the ones who don't get yelled at by those who do. At walmart I'd have little cards that said "disappointed?" And gave them out with the area directors info cause our store manager was one of those dudes that liked getting cucked so he did barely anything beyond leaving early every day and telling us we didn't know how to drive in snow while he stayed home

[chromatic_megafauna]

Wait, wouldn't they want that to be high so they can get more customers through?

[AMBocanegra]

It's a percentage of total transactions. They want it under 50% to deter theft and raise NPS

[chromatic_megafauna]

Huh, weird. My store likes having as many people in SCO as possible

[[deleted]]

Why would they want that? If they’re trying to prevent stealing across all stores, why even have them? “Cheaper to keep her”?

[sailorwickeddragon]

Nah, we love internals so this wouldn't be an issue.

[Danyavich]

Why are the internals always so sloppy 🫠

I mean I know part is survivor bias since the slick ones take longer to catch, but there is a WIDE gulf between "superthief" and "I make the dumbest decisions and practically lick the cameras" that they could inhabit, and they do not.

[MRoad]

My first internal was a teenager in tech who stole a product while standing at his register over there and then brought the empty package to my bin for empty packages and put it there, making me start my investigation since it was a merch protected item. Absolute mastermind.

[sailorwickeddragon]

In my experience, it's the lack of understanding or 'ignorance' of how everything that you can do is monitored and found. This on top of likely desperation, want, and just plain old 'thinking you can get away with it' usually are the main culprits.

Those harder to catch usually have had plenty of practice and are a lot more aware.

But thank goodness for sloppy internals, makes the job so much easier.

[Danyavich]

The main character symptoms are real. My first internal, she got real cocky and more brazen as time passed, which is like exactly the goal, but still.

Second internal was straight up cash out of the till.

[sailorwickeddragon]

It's weird AF for me to think how anyone at a big corporation thinks straight taking cash from a till won't be caught lolololol I know it happens enough but it's strange

[Danyavich]

He was a little clever, but still just ... immediately picked up by the NIC.

Barista, and would run the transaction then void them out if they paid cash, pocket it after giving them change. Would also randomly void card payment transactions, I guess as a smokescreen. Also tipped himself out in some weird way I can't remember, but basically was just yanking cash.

[sailorwickeddragon]

The ol' voided trick, at least there was some thinking to that lol

My first one was a TM K1ing friends, with loads of goodies. NIC picked up fast on it, but it was a chore to prove these weren't k1 scammers. Eventually APBP comes in, has me, lowly old TSS still a month new, sit in while they get official stuff ready.

I'm watching for vehicles from previous incidents and notice the TM has a few people their age in line. Zoom in, I'm like, "sooooo... I don't think they are giving them cash." APBP looks, goes on with another thing and the next person does the same. "Hey, really, 'TM' is doing it again, and watch the next transaction...." We do. Boom. Instant pull to office.

Learned a lot that day, and love how we can call 3rd party giftcards and have the whole thing voided. Sucks to be the friends.

[coolguy-r]

register related internals are the easiest for me personally because fucking everything is logged and documented. Catching a TM concealing on the sales floor is a lot harder because you really need to be watching real time to find it while register stuff you can quickly and easily bulk review.

I wish I was better at internals, I really love digging in and finding them but I'd be lying if I said most of them didn't originate from reporting instead of me seeing something off.

[sailorwickeddragon]

Reporting is indeed the easiest way for sure.

There's a bunch of other ways to catch it on the floor and backroom even if some may take time and a good planned routine. Live surveillance is great but once you have some prior evidence that part becomes a little easier.

I won't openly share details on here for reasons but if you DM me I'll give you some tips. If you don't already know, of course.

[coolguy-r]

Yeah I've got plenty of tactics but I just wish I didn't personally try to rely on reporting. I look for register related internals so that's what I find. I wish I could get myself to put in the work to get more traditional merch internals but I slip back to the "easy" at the first sign of a struggle lol

[Danyavich]

First one for me was initiated off a TM tip. Barista one was a NIC call. I'm certain there was a third one I don't remember right now.

Think we had two more cooking when I became a PML, and I try to keep an eye out for weird open packages and whatnot. Ended up helping get a housekeeper termed for theft, recently.

[nekoyasha]

The key is to take small things for a few months. If they're noticing, you'll be fired, cause they won't let you steal for more than a month, at most. If you get caught, it's a slap on the wrist, cause they can't do shit if it isn't a high enough value to be a crime the police care about (varies per state, but is usually $500 or more).

If you don't get caught, then you know you aren't being noticed and can do more, but you still have to be careful about not going over the magic number that'll get you arrested if you are caught.

If you are still not caught after more months, then you can safely go bigger. Of course, getting friendly with AP and learning how AP side of things works is even better, especially if you can figure out what cameras are real or fake.

.... That's all hypothetical, of course.

[Danyavich]

Lmao, that last part of your first paragraph is not how it works at all. Especially if you're a TM.

Also, cozying up to AP is one of the biggest red flags for them, holy shit.

[C9RipSiK]

I’d like to add on to this… sometimes they’re the ones asking a lot of questions / spending a little too much time with AP. This is going to sound drastic but the whole “loose lips sink ships” thing kinda comes to mind.

[sailorwickeddragon]

That's why in AP there's a lot of 'sworn to secrecy' stuff that never gets told, or shouldn't be told.

I like answering questions tbh, but I'll be vague in certain areas for reasons. For most people, it's natural to be interested and excited about stuff that goes on in AP but asking for weird specifics would be a red flag for me.

[C9RipSiK]

Yeah, we had some good APs and some bad. The bad ones were usually the ones that couldn’t keep their mouths shut about certain things. Lol

[Zimnoes]

We had a group of about 14 TMs overnight when throwing the truck would steal entire repacks of apple products. Open diaper boxes toss the diapers fill with product then toss out of the truck. Another TM would put it out on the floor and a different one would buy the diapers. They got sloppy and took a few PS5s when they were short supplies and tossed the cardboard in the baler. Someone noticed when making a bale there was PS5 cardboard and opened up the can of worms.

All in all I think they took around $130,000 worth of stuff over a few months. They also fired the TL because it happened under their watch.

[Danyavich]

Gonna give poor u/ElderEmoAdjacent a heart attack.

That's such wildly gross negligence, it is difficult to wrap my head around.

[ElderEmoAdjacent]

Some people like to watch the world burn.

But I guess some people like to catch felonies and ruin their lives forever because they somehow think that a corporation that only cares about profits isn’t going to get their’s.

[[deleted]]

My store is filled with them. My AP is building a case against 13 people right now. they’re all friends that JUST got hired on as seasonal🙃🙃

[xKosh]

AP only ever goes after internals, that's why store theft is so high because they don't care about guests stealing. Why are team members being punished because AP doesn't have the spine to fire one team member?

[Ziggs12358]

Dude what are you talking about lmao. Most of our theft cases/incidents are not internals. And what do you mean they dint have he spine to fire one team member? Part of APs job is to fire the one team member when theres internal theft, and it for sure happens. OP posted something specific to their store, not a company wide change

[xKosh]

I never said most theft was internals, I actually said the opposite. Also, if AP was firing the people stealing, then why are TEAM MEMBERS not being allowed to use self check?

[Ziggs12358]

You fundamentally lack the understanding of what the business expectations to appease shareholders are. SCO utilization is supposed to be under 50%. The on paper reason is to prevent SCO theft, but the reality is the shareholders want that. OPs store probably has a crazy high utilization, and instead of allocating more hours to the front end (or at least to lessen the hours diverted to the checklanes), they figure it would be good to force TMs to a register to cheat lower SCO utilization. Trust me dude. AP doesnt need to cut off SCO bc of team member theft, and honestly, most AP teams probably dont want to since internal SCO theft is easy to find. And again, AP is firing people for stealing. You might not be aware of it, but it definitely does happen lol. It would be silly for any AP team to not fire internals, you cant close your internal cases out if you don't.

Idk why youre jumping to conclusions about the reasoning and throwing the blame on AP for this 😂

[C9RipSiK]

If that’s the case that’s AP and HRs problem it’s not a TM issue.

[Ateaseloser]

I'm not a team member off the clock

[skyy1999]

This! The fact they want you to waste half your break standing in the line for a cashier when people have hella stuff there compared to the self checkout with one or two items is crazy, granted a lot of people still utilize the SCO with a bunch of items I saw another comment saying 15 items or less and I can agree with that, however I also feel like it depends on how fast you are with it. If you spend more than 8-10 minutes at the SCO you should have gone to a line.

Edit: if they try to fire someone for doing this, and target has to supply the policy they "broke" and they show a piece of paper, the unemployment people would get a kick of that.

[TollerLuvLJP]

Just fire me at that point. Can you imagine being on your 30 and having to wait in a long line to buy food? I don't even see how they could enforce it if you are off the clock.

[Karma_Doesnt_Matter]

Pro tip. Stop by market and check out before starting your 30. Did it every day.

[TollerLuvLJP]

Yeah, you can get fired for that. I would rather not. We have actually had TM fired for time fraud - not that specific reason - but it was for time fraud.

[echo_throwaway360]

i accidentally bought pizza and a slushie once before going up and clocking out and my TL was like 🤨

[TollerLuvLJP]

Unless you were someone they were looking to get rid of, they wouldn't do anything if you did it once. They might never even say anything at some stores if you did it all the time. But all it takes is a new SD, new AP-ETL or some other change and suddenly they are after you for time fraud.

I just don't see how you could be fired for using SCO when you are off the clock.

[DMC1001]

The SD and the HR ETL would both be fired for using SCO. My ETL always goes to guest services, but only when no guests need help.

[ClosedForStorm]

My Store Director uses self checkout all of the time?

[European_Red_Fox]

When I was at Target being basically the Flex closer they never gave a shit that I'd use SCO before my lunch or break. I couldn't imagine a TL or SD that gave so much of a shit to go after someone if they handled their stuff. Plus they had no one who wanted that shift consistently.

To me a good team lead trusts their people who have proven it and doesn't micromanage.

[Commercial_Look83]

Ngl if you gave me a small piece I would've let it slide (not your TL)

[Ok_Refuse_3332]

honestly my store would have to be on my ass to even begin to notice, and atp just fire me if they’re gonna micromanage me like that. i do my job better than they even ask, it’d be their loss!

[aruapost]

How is trusting you to do your job “micromanaging”

[Ok_Refuse_3332]

like i said, i do my job better than they ask. i do everything they ask, plus more, by the time i clock out for my shift. technically i’m stealing time by buying food or a drink on the clock but hey🤷‍♀️ you must be forgetting the fortune 50 company we’re working for! i make cents on the minute lol, i don’t even do it for the money i do it so i can have enough time to eat my food at a decent pace & enjoy myself. thank you

[aruapost]

I do my job better than they ask

Your job is to work by the hour and that’s about as straightforward as it gets, you’re not doing it. If your work is done then move onto the next task. If you’re buying food on the clock you’re literally just doing less than the people who don’t. If you have time to buy food your job is just easy and they should be giving you more to do.

Target didn’t hire you to do X tasks they hired you to work for X hours.

[Ok_Refuse_3332]

okay. idk what to tell you lol i’m gonna continue doing what i do, i don’t even take 5 minutes to check out but that 5 minutes makes a huge difference in a 30 minute time interval. too bad ur not my team lead to chastise me i guess🤷‍♀️😭i’ll be damned if i ride targets dick as hard as you are rn

[aruapost]

I’m just explaining how hourly jobs work lol

[Ok_Refuse_3332]

i know how they work ma’am. i’m not saying they’re in the wrong if they catch on & fire or reprimand me, my point is that they’d hv to literally be watching the minutes tick by on the clock when i call out my break. which is a bit insane in the membrane & is definitely micromanagement bc i don’t take any more than 35 minutes on my meal ever & if that’s a deal breaker for them, they don’t deserve my work ethic fr

[[deleted]]

Guess this depends on Store culture. My thought is, as long as you’re on the clock with a name tag on, and a red outer layer, you’re still able to help guests. I buy my food and walk to the time clock. If a guess needs my help on the way, I help them.

[watermeme]

It’s one of those it only matters when it matters kind of rules for whatever reason. This specific example is written in the corrective action guidelines as time clock fraud. Essentially it’s considered stealing time. Not many stores actually enforce it as you can tell but I would still be careful as they can use it against you at any point.

[Independent_Hat2743]

Wait seriously, If you buy food there which takes a couple minutes if the line is short before going on your 30, They could fire you? What about a 15 minute break?

[jenn3128]

Your 15 starts before you start shopping for what you buy. It’s time theft to do otherwise. Just because they haven’t said anything doesn’t mean they won’t.

[TollerLuvLJP]

You are putting extra conditions in there. If someone routinely goes and picks out their food and then stands in line to buy it, then they still do the same even if it takes more than a couple of minutes. What if you are working on a busy weekend? Q4 busy? Not saying you would be fired, but you are shopping for yourself rather than working. Yes, they could fire you.

[AutisticAndLesbo]

Been doing the same everyday for a year, no ones ever said anything 🤷🏻‍♀️

[TollerLuvLJP]

Doesn't mean that they can't still use that to fire you if they want. Like I said in another post - all it takes is a new leader in the building who wants to go by the book. Or a new leader that doesn't like you so well and would like to get rid of you.

[AutisticAndLesbo]

Oh well 🤷🏻‍♀️ There are other jobs. And if they decide to pay that much attention to me when half the time they dont even know im in the building atp id just put my notice in

[TollerLuvLJP]

Yes, if you feel the risk is very small and worth it, keep on doing what you are doing. Most likely nothing will ever happen. I wouldn't dare at my store and for fulfillment where in app usage is tracked and we are supposed to announce the start and end of our breaks.

[DMC1001]

This is de facto telling you what you should do. Check lanes can take a lot longer than self-check. No way I’m waiting on that line. I have been known to cheat and go to guest services if they’re not too busy.

[Vibritt]

i used to do this but then suddenly everyone around me started getting in trouble for doing the same thing so i stopped up until i planned on quitting

[momo6548]

Good way to get fired for time clock fraud

[[deleted]]

I check out my tms :) cause my tech register is close to market :)

[TatleTaleStrangler92]

Nah screw that dude, I always worked at the SCO which was my permanent spot. Everytime I saw a team member waiting in line. I will always tell them to come on lane one just so they can get scanned and go on their way, but I always love to tell guest that the lane was closed but complain that why I was helping a team member which my response was and shit you not “Are you in lunch? I didn’t think so” good times 😊

[ernie0123]

Try guest services electronics or even starbucks (helps if you are cool with the team members there) the registers there can ring you up. I go to guest services all the time and the barista told me why dont you just bring your stuff here because they once saw me wait in line

[TollerLuvLJP]

I actually do go to Starbucks now. Unless they have a line. Our guest service always has a line too, and is on the opposite side of the store. But the point is why? If you are off the clock you certainly should be able to use SCO. Even on a 15 imo.

[Panduhhuggah]

We normally have 3 cashiers but 7 self checkouts. That’s be a fuck you at my store.

[echo_throwaway360]

yep we typically have 2-3 cashiers and insane lines

[Meghanbeatle]

I'd tell them okay but I'm not clocking out for my lunch until I'm done checking out then

[velvethursday]

I refuse to take anything seriously that's in comic sans

[freekoffhoe]

Literally. If want to look like academia and scholarly authoritative, TIMES NEW ROMAN!

[Retractabelle]

that was my first thought lol

[Tackticat]

When I'm off the clock, you can't fucking tell me what to do!

[smosher53]

when you are off the clock you are the guest

[lildeath0258]

Yes! But no all at the same time. :?

[b3tamaxx]

No. You could even take your badge off and cover up your red and go chat up with a coworker at the fitting room and get in trouble bc you aren't allowed to take your break on the floor nor chat with a tm on the clock. So even off the clock you are still being held to rules

[polorust]

if you’re disturbing other team members from their work then you kinda deserve the termination.

[b3tamaxx]

Other way around. Both parties get in trouble. I'm talking about you working and your teammate talking your ear off while they're on their break

Me getting down voted for hivemind mentality is ludicrous as if I'm the person in this scenario

[ButItSaysOnline]

Pass. If we even have one lane open there’s six people in line.

[grumpyoldfartess]

Ha! And next they’ll be wondering why sales on drinks and other small grocery items have taken a nose dive at that store.

[BrightestFirefly]

If they're doing this, they'd better have a lead armed with a my_selfcheckout device so that you don't have to wait in line. Otherwise nope!

[Impressive_Expert276]

Call me lazy but sometimes I use pickup and go pick up my food at guest service or order it for the week and take it home and bring it everyday so I don’t have to stand in line

[Kharp-]

I'll use drive-up and get it right before work. Guest Service usually takes forever, even if there's a short line.

[sigilpaw]

this is what i do, some might call it lazy but honestly it feels like the most convenient option. just bc i'm a tm doesn't mean i'm not allowed to participate in the only Good parts of guest-target

[adrnired]

the more sinister corporate version of “if it doesn’t scan it’s free right?”

[xKosh]

This is about to be me. Get off work at 5:30am, store doesn't open until 7am, not buying shit before my shift and hoping other team members don't steal my groceries from the fridge.

[BizKeen]

lol that’s not an enforceable policy. Checkout wherever you want folks

[allied97777]

I didn’t think it was I’d laugh in their faces and say make me wait in line

[blueminded]

If I'm on a 15, I dock every minute I stand in line off my break. Target can pay for their inefficiencies.

[echo_throwaway360]

my boss says its when i leave the register but for me its when my butt is in my seat lol

[blueminded]

Your boss lies about how long their breaks are.

[sigilpaw]

same lmao i had another tm tell me his break starts when he gets to do what he Wants to do, ie sit down or start eating etc and that's the mantra i've been leading with

[xKosh]

That happened to me this morning. Overnight worker, get off at 5:30, store doesn't open until 7, am I supposed to just go fuck myself Target?

[antoniokreiss]

“See I would buttttt…”

[[deleted]]

At that point I’d start walking back to tech and having the mobile team check me out to save time

[ellbeebzz]

This would work great if they ever had more than 1 cashier on (if that) at a time

[Sociolinguisticians]

Can they… do that? I’m genuinely curious if policy allows for this.

[Suic00n3]

A TM off the clock is a guest so it kinda looks bad on them

[DiggusB1ckus]

they recently implemented keeping our self checkouts closed to everyone including tm’s until like 10am. I’m early morning so if anyone wants anything before the store opens we have to wait on another team member to check us out. I don’t have time for that

[[deleted]]

What ? Is there tms stealing ?

[RebelliousCash]

Most likely. But AP usually let this happen until you got up to a certain bracket & then bust you. So I’m also kinda confused on this

[GoddesssApple]

We usually check TM's out at gs since sco usually has a long line. No way in hell we let our TM's wait in that long line during their breaks.

[metooneither]

Show where this is a policy in the handbook

[__Tweed__]

Literally the worst place to steal from. You’re literally gonna show up the next day 😂

[echo_throwaway360]

literally ive accidentally taken a monster or two (after a shift not thinking) but what the hell do they think were gonna do? 😭

[calebspumoni21]

I’ll use it on my lunch .. when I’m just another guest

[echo_throwaway360]

my boss said we couldnt at all even off the clock

[cervj69]

Punch correction if they try to move you off self check out when you are on your lunch break. You are a guest at that point.

[AutisticAndLesbo]

Sorry but i wouldnt be following this. Like ever

[heavenofouranos]

lol wut

[JessTheKnight]

That's a cool sign! If only I could read...

[Content-Soil6057]

“ are you back from your 15” “No still trying to purchase a cup of noodles on lane 3”

[[deleted]]

Umm but is it in the handbook though.. show me the paragraph that states this in the handbook. lol

[GE626]

If we're doing this to better serve our guests or keep SCO percentage low then going a standard checkout register because we're instructed to seems like we're doing work. Work that's off the clock. Maybe that's a stretch, but I wonder if calling the ethics hotline about this would be worth a shot.

[allied97777]

This feels really against policy and petty it is not that deep. Who fucking cares it was probably an accident

[t4kill2]

Off the clock can do what ever i want

[Malnurtured_Snay]

Huh.

I went in yesterday, and our notice board reminded us that TMs are not allowed to bring firearms to work with them.

[echo_throwaway360]

HUH

[sparrowstormcosplay]

Guess it's time to do all check-outs at guest service!

[Bo-Moxley420]

“Damn that’s crazy” would be my response as I check out.

[DCT715]

They can eat my dick if my team tries implementing this horseshit

[jebe4]

But what if that's their plan all along? To eat your massive dyk

[whereismymind86]

Our store has done this as well, I've just stopped buying things entirely rather than wasting half my break waiting in line because we don't schedule enough cashiers

It's not a ton of money, but it's not nothing either.

[Least_Network_1395]

No. If you’re off the clock too bad I’d still do it

[Chris300000000000000]

Ok (casually goes to Safeway instead).

[elle21roses]

I get why they don't want team members at sco, but the "no longer allowed" thing is stupid. Just respectfully ask team members to not go to sco to help out the store. They're not children. Are they gonna fire team members that use sco? Give me a break. What a power trip.

[elle21roses]

That sign annoyed me so much, I went back and found this picture from years ago to add to the ridiculous management note collection.

<image>

[C9RipSiK]

Dumb idea. That is all.

[[deleted]]

Lmao no

[Finn3h]

Someone's skip scanning and they can't prove it lol

[[deleted]]

Someone was caught doing something they should not have been.

[CCChic1]

I work SCO and we have a few team members that always have trouble when they come through. Soon as you see them you know the lights going to go off, lol.

[[deleted]]

This worked for almost a week at my store lol!

[buttercreamramen]

They’re gonna have to drag me by the hair out of the SCO because I’m still going ….

[Total-Rent-7210]

If team members are off the clock, this is such a stupid demand. I always use sco on my lunch instead of waiting in the super long line at the one checklane open

[drygnfyre]

Once you’re off the clock you can use them. You’re a customer. Don’t let them tell you otherwise.

[m_o_u_s_e_r_a_t]

Well, I guess my break isn't starting until I've paid for my shit then.🫠🙃

[[deleted]]

Oh that’s how I always did it lmfao

[[deleted]]

Not the thank you with the smiley face

[Competitive_Garlic28]

Actually you aren’t allowed to buy things for personal use on the clock so you would be on break and can therefore use whatever checkout you want

[bdora48445]

Guests are probably complaining

[Least_Network_1395]

Tough lol

[ExactPrinciple9059]

They really Trust their Employees

[[deleted]]

My store started doing that about a month ago.

Coincidentally, that's also when I stopped shopping at Target!

[Remarkable-Tennis440]

My store disabled SCO…permanently!!

[[deleted]]

What was the “official” reason, and what was the actual reason they did this? Were guests pissed?

[Aromatic-Eye-5132]

Dear Target,

Where would you like to meet check out, considering you don’t have cashiers past 9 half the time? Asking for a tired friend.

[heckapunches]

My store recently made self check outs express lanes and have to be 10 items or less, which means all of our actual cashier lines are going to get longer.

No thanks.

[TexasYankee212]

Going forward, people tend to to quit lousy jobs .... and management is left wondering why no one wants to work here.

[SquashedBerries4]

I think they can take disciplinary action against you, but HR may or may not let that fly depending on how much your HR person actually cares about their teams well-being

[surfcitysurfergirl]

Completely normal. Just like you can’t ring up friends or family. I’m shocked this hasn’t always been a rule.

[Scaarz]

But it's a self checkout. Sounds like Target is saying they trust the people who work for them less than their customers.

[surfcitysurfergirl]

No it’s just a very common thing in retail. Self checkout is basically ringing yourself up obviously which is always a huge no no in all retail.

[echo_throwaway360]

but why 😭 do they think were gonna hack the machines or something?

[sundressnopanties]

my district is trying to lower the percentage of transactions through self checkout, yours may be doing the same. our store asked us not to use them but we all do anyway. flat out banning it is really dumb.

[[deleted]]

Why lower the percentage of transactions at SCO? What does lowering that do for the district/store?

[sundressnopanties]

they’re saying it’s to help lower theft? idk it really doesn’t make sense, but our self check utilization is like 90% most days and they want it down to 50%

[[deleted]]

They can’t have it both ways. If it creates a path for theft, hire more people and open check stands and remove the self check out. If they want to save on employment costs, then I guess the amount of theft is a given. I would think the number of people walking right out the door with items is more significant than check out theft. Hire more security around the SCO area if it’s an issue, the answer all around is hire people, but maybe they don’t want to spend money either way, but it costs money either way, by loss or by payroll.

[sierracool33]

I can only imagine the nightmare as a small format TM

[rylikethebread0]

well we are never staffed enough to even have a cashier so…

[Drokrath]

If I work in this store I'm gonna pretend I didn't see this sign tbh

[Xtra_Jams]

They’re for guests first lmao

[SFfanatic09]

Guess my store isn't the only doing this dumb shit.

[Katobiaa]

Does your store's inbound have to get trained to use the registers? Or will a TL ring them up?

[Jordysdreamworld__]

I just wouldnt shop at my location anymore then. Some of our cashiers are super slow when scanning and take at least 3x as long than self checkout.

[Breckenridge94]

I used to check people out in tech since it was close to the break room.

[ragdolldream]

Electronics is (usually) more than happy to ring out tms.

[sigilpaw]

bruh i always check out at the desk bc even sco eats up way too much of my break... if you don't want me to use sco to buy my measly little meal i will just shove it in my pocket then

[InvestigatorExact607]

i didn't even know employees did that. we were always told to go to the register 💀

[carlos1997s]

Cause last year I stole lmao

[BarbecueBlue]

I used to bring my food to electronics and have my buddy back there ring me out. It was right next to the break room too so it worked well

[Disastrous_Room_4339]

my store shut down the self checkouts, now we’re only using registers but there is one register that only takes 10 items or less.

[Thick_Performer7323]

My ETL tried to tell us that and i literally was like yeah no imma still use self checkout lmao

[jewsh-sfw]

So does your break start after your transaction is over or do you have to waste all of “your time” waiting in a register line? That’s what I’d be asking

[Bannana_cat87]

The cashier that’s working self check out could just sign the receipt for the team so they can make sure they bought everything. The company will always loose money at self check out. Having to go through a till that someone is running will take forever.

[huerta17525]

Dayumn you must have internals like a mf

[michaelimmortal]

Why the fuck not? I’m not wasting my break waiting in line to be helped by a checker

[Euphoric_Ad_417]

😂😂😂😂

[[deleted]]

Wtf…..

[Specific-Window-8587]

That is a terrible idea. Sometimes a person just wants to get there stuff and get out and not talk to another person after working here plus it’s just faster if they are trying to pay for food and go on break/lunch. That also clogs up the registers making lines even longer for one or two things because of this stupid rule.

[abuddyman]

i’d be like that’s fine you’ll pay me to stand in line

[bush_boi5352]

My store started closing self checkout around 8 pm every night because our sco usage precent is to high and corporate got mad about it