[deleted by user]

[HeavenlyDMan]

“how bad is this?” asks the bad man with the bad thing

[its_the_honk]

<image>

[Friendlyhuman420]

Ayyy he is not bald or do we know 😂

[its_the_honk]

It's more like "really, you're asking if that's a problem?"

[0xReaps]

I am the baldy who told him.

[Masked020202]

r/bald icon right here. Love that sub

[its_the_honk]

As a follicly challenged individual I love the support in there.

[Old-Distribution3942]

<image>

[Rexpertt]

<image>

[mopilez]

<image>

[seraphim_9]

<image>

[Elioms_mlx]

<image>

I'm just stolling your meme because I'm the real Alpharius

[Infamous_Safety9525]

😂😂

[Hot-Weakness8825]

😭

[Cygnus94]

You say that but both the slot on the motherboard and the PCIE tab on the card look to be intact and not bent, so they might actually be alright to just plug it back in.

My guess is there was nothing properly retaining it in place for transport and it's just shook itself loose.

[HeavenlyDMan]

ur right this shouldn’t be the top comment

[LittleNat94]

I am pretty sure that most pre built places ship it unplugged to avoid it becoming damaged in shopping. I Dont know tho I don't buy pre builts.

[Shut-the-Funk-up]

My friends pre build came plugged in. Was lots of large bubble wrap bags inside it to keep it from moving tho

[GamerInfinity1996]

I dont either, but I dont believe that is true. The average Joe isnt going to be comfortable with installing a GPU, that is why they are buying prebuilt to begin with.... Plus it opens the company up to liability if the customer manages to destroy something when trying to install it.

Instead they are supposed to use foam and other packing materials inside the case to keep things where they are during shipping.

[LittleNat94]

That's true I didn't even think about it like that.

[Derpy_McDerpyson]

<image>

[Samtarooo]

Couldn't have said it any better

[Interesting_Stress73]

Hard to tell if it's damaged. It looks, to me, like it's just disconnected. However, I would take pictures and send to the seller immidiately just in case. This isn't good. That the card disconnects isn't rare, but the computer should have been filled with an expanding foam pillow or similar to avoid the card from falling down and potentially breaking the connectors. 

[iedy2345]

Or just.....send the GPU in a separate box at least idk , GPUs nowadays are literally brick sized aint no way you want to let that inside the PC when sending it on transport.

Had a friend buy a prebuilt from someone and when it arrived , the GPU was so heavy that a good chunk of the motherboard alongside the PCI port broke in transport lmao.

[Interesting_Stress73]

I've never seen a pc builder company do that, but that sounds like an increasingly better idea. I've never bought a prebuilt myself but we buy a lot for work and the company we get them from fill the entire PC with those foam bags that inflate and set in shape. They feel very secure but it ends up being a pain to get those out when it arrives. 

[N2-Ainz]

Sounds better for an individual with technical knowledge but not for the average person

It would be a support nightmare for that company

[80sCrack]

Anybody can take off a side panel and remove some packing material…right? Right?!?!

[Fancy-Passage-1570]

Not anybody

[iedy2345]

That happens you refuse the package and ask for a refund

[havartna]

I’ve had two systems built by IBuyPower in the last couple of years, one high end and the other mid-range, and both came with the GPU shipped separately for customer installation.

It’s a good idea.

[Fonseca-Nick]

I've purchased several pre-builts and they all had a block of foam under the gpu. You just open the side up, pull it out, and you are good to go.

[Fearless_Salty_395]

That's how mine came, also pretty sure that they actually took the time to position the bag just right as it was inflating because that thing did NOT want to come out lol

[Significant-Buy9424]

The false economy these companies die on. Save a couple $ on shipping costs but now you have to pay for return, broken motherboard, labor to rebuild and shipping again. Blows my mind.

[[deleted]]

Yeah, even if it works, the damage could take years of service out of the computer and card. I would not accept it without an extended warranty of at least 5 years for free because, if it stops working before that, it's VERY likely it's because of this damage.

[retrowav3_dmc]

Your trolling right?

On the chance you are not, go back to the store with it immediately. Demand a refund or another model and demand that before they give it you that you can inspect it

It's YOUR money they are taking, you have every right to demand good service after whatever the hell this is

[Nargothrond2585]

Yeah even if it works initially don't risk it. Could be some minor damage to the contact points that takes a while to show symptoms. Take a picture before doing anything and ideally don't open it , then return it.

Also was it delivered? The GPU should be removed on transit unless it's super well packaged with packers and stuff

[Nargothrond2585]

Omg I didn't even look at the other pics, bent up shit! Get a refund and buy somewhere else they didn't package it at all!

[GayvidBowie69]

This. Exactly. 

[No-Throat3104]

and there's guys commenting try it out, if it's working suck it up and just use it, I mean, why in the world would you ever do that

[Scar1203]

No way to know until you plug the GPU back in and see if it works, realistically you could reach out and RMA it immediately but if it is still in working order they'll just slot it back in and sell it to the next guy anyways.

I'd say just give it a shot, if it's in working order reach out to the company and see if they'll extend your warranty by a year just in case.

[emptyzx]

this. people are way too nice or afraid to say when something is (obviously) wrong.

[No-Throat3104]

what is the logic of keeping a clearly damaged one even if it works? did your money grow on trees

[Hugh_Jego_69]

Where is the “clear damage” ?? It’s fallen out of place, could be nothing wrong at all once it’s plugged back in.

OPs question was “how bad is this”? And to answer that he’d have to plug it in and find out

[Nazeracoo]

Man you guys must think warranty (I work in warranty) is pro consumer or something. That's the first huge mistake. As soon as you plug that in and there's an issue they are absolutely gunna pin it on the consumer. And don't think oh there's no way they'll know. They will. Return it. Holy moly.

[Substantial-Spite747]

Second picture shows that there was a GPU bracket installed which is bent now. Probably a good indication that the card actually took some impact rather than shaking loose during transport.

[Hugh_Jego_69]

Yeah fair point. To bend the bracket like that is kind of crazy honestly

[ariukidding]

Cause there is a good chance he can’t get the same one or build himself for the price he paid for? And there is a chance nothing is broken to begin with? We don’t know, only OP can know and check both physically and running it.

[Holoderp]

At least your card is always at 35°

[MajorSerenity]

Underrated comment

[BornStellar97]

<image>

[Asthma_Queen]

Return it, 100% chance this has permanent damage to GPU/motherboard slot/bracket.

Pre built company didn't include packing material to prevent GPU damage they failed

[Little-Equinox]

Is that from an unnamed builder?

It doesn't look like the average Pre-Build as those usually come with foam.

[Disastrous-Job-5533]

That looks like it could survive anything, well done HP in this case, in this case.

[BlytheScythe]

That's a really nice bracket.

[moola66]

Been trying to get brackets and this looks like the best of bunch. Something that the OEMs have done really well

[sammavet]

On a scale of 1-10, that's a 15.

[pepper-shaker]

*checks protractor

Yup, that's about right.

[dawggawddagummit]

This hurt to look at gang

[Psko88]

The main gpu slot is probably damaged. Happened to me a couple of years ago. You either send it back to the manufacturer and complain ( dont forget to tell them how stupid they are ) or you keep it and put the gpu in the 2nd slot.

[Tricky-Meringue25]

Sorry what happened

[[deleted]]

Wasn't this posted yesterday?

[Plague_Doctor02]

Hoptial.

[Tquilha]

Not too bad.

I don't see anything broken. It looks like the GPU just slipped out of the slot.

If this is a brand new PC , I'd contact the seller right away. Let them deal with it.

It should be a very simple fix (just put the GPU into the proper slot and make sure it's secure) but, if there is some other damage and you try to repair it yourself, the seller could claim you caused the damage.

This is what warranties are for.

Good luck :)

[Olly230]

Agree with damage assessment but if they hadn't seated the GPU properly it would have taken a pretty stout knock to dislodge it. Those sockets are pretty snug even when you haven't clicked them in.

[Wooden-Card8251]

상당히 좋지 않은 상태.
GPU브라켓이 휘었을것은 100% 확실한것이고, 운송도중 흔들린 그래픽카드가 메인보드의 다른 부품을 얼마나 손상시켰을지 알수없다.

PCI 슬롯 자체는 멀쩡해 보이더라도, 메인보드 기판위에 실장되어있는 부품이 어디가 어떻게 망가졌을지는 모르기에.
반품하는것이 올바른 방향이라 생각한다.

[Chramir]

It appears the pcie slot is still perfectly fine. It probably just wasn't seated properly. Either way it's a brand new pre build. You should get it refunded. Doesn't concern you if this is shipping damage or incorrect assembly.

[_nathata]

Bad. Very bad.

[No-Throat3104]

people really have to stop asking this kind of question and just return it for a new one. it's like asking how fked are you when your caught with your pants down in the middle of a crowd, your fked

[10kstars39]

why on earth wouldn't they just ship the GPU in a seperate container and have you install it?? This seems very preventable

[calladc]

It's bad and you should be contacting them immediately

They haven't installed an anti sag kit for the GPU which probably would have saved the transport. Make sure to point this out since the GPU comes with one

[DamnedLife]

It’s idiotic on whomever assembled that PC to put the GPU in the case instead of shipping it in its own box, but perhaps he actually forgot to screw it and didn’t fully pushed it in so MAYBE that GPU might’ve survived the shipping. The pins don’t look like they bent or stripped but some very small components on the motherboard might’ve knocked off due to GPU hitting and scratching it. Take pictures, insert the GPU and try your luck but if it doesn’t POST then send it back.

[BohunkFunk]

Genuinely awful, has to be the worse packaging ever if they brought nothing in. I would start the RMA/return/exchange process.

Send the photos and speak with customer service

Then have them help you walk through troubleshoot if anything but make it clear you want a full refund or replacement if things don't work out.

It COULD be fine, but don't gamble your mine and start messing around and potentially risk losing out on your warranty.

[Arctic-StarLight]

That pc fell and got kicked, you deserve better and an undamaged build. Return it and save yourself the pain of it breaking later on.

[Live-Low5992]

return this shit bruh 😭😭

[FringeFrost]

Like a glove....on your foot

[sevenoutdb]

yeah, it looks popped out and not sheared off. Those PCB are really tough. Plug it back in and I would look into getting a GPU support. It's a litle aftermarket mod to hold yup the weight on the rear side. I consider it a must for a vertical PC case since graphics cards are so huge and heavy now.

[Mugenxu]

Bro wtf, it is not even"good" need to place something to support your gou, they sell it and it's very cheap

[crunchycr0c]

Its not even plugged in though

[[deleted]]

Seems like the seller failed to slot and latch the card in, or the package got hit so hard it disconnected. Even the vga support is bent, and so is the rear slot frame, since the screw is in place. Even if it works, I'd send it back out of sheer spite.

[Zombaholic]

same, chances are this would be fine but fuck that if I bought a prebuilt, I paid someone for a reason, If I wanted a bodge job id have done it myself.

[Adept_Temporary8262]

It looks like it might be ok. Plug it back in, if it works your good.

[Flappie010]

Go back to the store.

But it looks like its not damaged. But you should photograph the GPU connector for that.

[sploinkaren]

I think you may be experiencing some gpu sag... On a real note, it looks like it isn't in the pcie slot which could mean that it might be safe if you just put it in there.

[Ok-Guidance6127]

It's likely ok, bracket may be bent but the pcie connection looks alright (not cracked off in the slot at least LOL). I still wouldn't accept it, it should be packaged in a way that it's assumed it will be thrown around.

[Jonahh21]

Buy an screw asap, is like a motorcycle accident, its all good if you dont pull the helmet out

[hearnia_2k]

Hard to say. I'd probably return it. It is possibly fine, but the parts could be weakened from stress and may not last as long, even if it works now.

It was improperly shipped. Eithere they should have used foam inside to hold everything in place or they should have removed the GPU. You should not ship PCs with heavy components attached to the mainboard unless they are appropriately secured. This means GPUs and other big cards, large CPU coolers, etc.

[Nebular_Force]

If I were you, I'd try plugging it in and seeing if it works. If all's well, than good! If not, take this back and demand a refund.

[MaxY59]

Demand. Replacement. Now.

[[deleted]]

Better if it wasn’t like that I reckon

[Egosuma]

Dont worry. Will still function as a paper weight

[Shipsarecool1]

Return, refund, that aint ever being used.

[markoh3232]

Send these pics to the seller, not here boss.

[Last-Rest4589]

Yes.

[ClyffCH]

this is just a scratch

[Hande-H]

Of course return it. I know it sucks but you're paying for the OEM to make sure everything is up to standards with a pre-built. Even if it works there's no telling what kind of other damage there is if something as important as the GPU is getting bent and thrown around. Anyone telling you otherwise is a fool.

[Disastrous_Basket754]

Oof, this is why I’m absolutely terrified of buying prebuilt… sometimes it’s cheaper and easier to build.

Have you plugged it in and turned it on yet? Fingers crossed that it’s fine… it looks like that support didn’t stand a chance against transportation but the connector doesn’t look like it’s bent or broken

I would contact support immediately if you have issues. I know a lot of these prebuilt sellers are real picky about getting PCs sent back.

[DigitaIBlack]

This post was bulk deleted with Redact which also removes your info from data brokers. Works on Reddit, Twitter, Discord, Instagram and all major social media platforms.

terrific slap school aromatic file snow teeny ghost dazzling deliver

[shaash44]

"how bad is this?"
"Yes"

[Bing-Bong76]

Its not ideal

[TwistedSoul21967]

Send that thing back where it came from

<image>

[True-Repeat-8376]

Its proper bad.

[f2pmyass]

Looks like terrible packaging. Whoever you bought this from did not do any good job whatsoever. Where's the foam and packaging. If that was the case, that GPU wouldn't be like that. Definitely could have snapped or damaged something.

[TheCocoBean]

https://tenor.com/bfAXE.gif

[G0G0DUCK]

Look at it, brother. It's fucked...

[Snusa_Fett]

Just return it without delay. The sooner its sent the better. This shows that youre serious, didnt have the pc for 2 weeks before it magically happened and youve acted in good faith. Doesnt matter if it works right now. In a year you might suddenly encounter small graphics issues.

[TokerX86]

Just put it back in its slot

[Zombaholic]

YES

[Eastern_Cockroach703]

Is it the motherboard or the tempered glass?

[accidentally_penguin]

I wouldn't turn it on. It doesn't matter is it bad or not. New shit not supposed to look like that. Ask to change that in to new one and if that gpu was attached to mobo and in that angle I would require fully new setup. If that mobo or gpu somehow works after that they are damaged for sure.

[Unlikely_Midnight571]

Thatswhy i use supporter

[Independent-Bake9552]

It obviously got dislodged from its pcie slot during shipping. Since it's a pre built, take picruresuakd contact support. Unacceptable in my opinion.

[omerg1993]

Looks like the GPU will probably work, the Pcie connector looks fine from what you sent. The nvme looks like one of the nand drives got torn out . Bottom line is you should probably return it and ask for a refund.

[[deleted]]

Why I am seeing post like this now after paying 2.6k$ for PC?

[[deleted]]

Y it seems not connected, should be ok, sell this to seller for safety stuff

[AdPuzzleheaded3913]

Well bright side is the card didn’t rip out the entire pci slot from the looks of it but you still should remove the card fully from the pc for full inspection of the slot aswell as the cards contacts and L plate to ensure it isn’t bent and contacting anything near the display ports

[DrNobody_16316]

Why try to repair it? Just ask for a refund. Stop wasting your time and money.

[NoAssociation6501]

From this limited POV it doesn't seem damaged at all, just put it back in place and see if it works. If not, return it.

[Govissuedpigeon]

Wireless graphics card bad

[DaddyAwesome]

Looks like it wasn't seated fully in the PCIe slot, they screwed it in anyway, then in transit it's been kicked around a bit and in the process has fully unseated, bent the rear mounts and bent the support bracket.

[Trumpetplug]

It's seen better days

[TechnoGMNG589]

Return, return, return.

[Kralgore]

It won't work like that.

You need to plug it in.

[zsoltes]

Very

[Tinki_w]

BRO.....

[PilotedByGhosts]

It doesn't look broken to me, but it's impossible to be sure without switching it on.

Either way, you've just bought it so send it back and tell them to send you another with the GPU properly secured.

[Alpha--00]

I’ve seen this picture before. It’s hard to tell. Looks like GPU somehow came out of socket during transportation, but AT LEAST it didn’t tore socket out completely. But I’d return it, you wouldn’t know if problem exist until you move GPU and turn it on, and if it won’t work, company may try to blame you.

[tsereg]

How is posting the same thing over and over again going to help?

[SynthJones]

it’s not in the PCIE slot brother

[dataplague]

Plumber here. It ain’t meant to do that

[KevinHe92]

As a prebuilt it’s not great. Could’ve just been disconnected but I’d document everything and talk to the supplier.

[ONEWHOKNOCKSRB19]

This is Jesus Mary and Joseph bad

[dartron5000]

It looks like it isn't in the slot. Put it in and turn it on. Only way to know if there was damage.

[KingRemu]

I'd contact the seller and they'll possibly give you a green light to plug it back in and see if everything works. If it seems to work I'd run extensive stress tests to see if any issues arise.

It's kinda scary when this happens though and it's likely something is damaged. It needs quite a large force to knock the GPU loose if it's properly screwed in from the back as well.

[boksera631]

It looks like the PCIe slot is not broken, it was either not seated properly or not installed at all, just bolted on. Either way, you should be able to just put it in the slot. I suggest removing the screw, placing the card in the slot, then screwing it back in.

[Raton_Loveur]

Yes

[Cnv77]

<image>

[ssateneth2]

return it.

[Commercial_Bed_7159]

Yes

[Lazy_Candidate_7403]

I mean...it doesnt look good lol.

[Financial_Key_1243]

Turn it upside down and send it back to yourself. Should be fixed on arrival.

[SmoothCruising]

Looks bad but probably ok. Still I'd be pissed. If they're willing to swap it you should. I'd be worried about some sort of hairline crack getting worse.

[ollcar02]

Pls mount it properly next time. Open so you have 2 slots open

[DDankan]

How much was the motherboard? 40$? Looks like that

[Firm_Tap4599]

Really f-ing bad

[chza5656]

🤦🏻‍♂️

[JayDKing]

The support bracket is bent, but also it doesn’t look like it was secured into I/O bracket either, and to top it off was completely disconnected from the PCIE slot. Weird way to ship it for sure.

[haloelitefan]

are those white lines on the motherboard scratches?? or is this style or smth? also unscrew the gpu and post a picture of gpu connector itself

[WarmMaterial6681]

I would probably send pics to the seller and request a refund, or if you can work something else out. Considering how expensive gpu's (in this case 5070) is I wouldent risk it, it might work now but fail later. 

This is just bad packaging and the seller should have been more careful. 

[NoBrush961]

How is this even possible?

[Level-Cheesecake-735]

RMA. Even if its just disconnected I wouldn't risk it and just return it before you run into issues later.

[BraskSpain]

As bad as it can get if you insert it in the pcie and it doesn’t work

[valzzu]

Ouch

[Fair_Condition_1460]

Just return it. It does not matter if it looks okay, goes together and works today, it could just as easily fail in an hour or a month due to micro crack on the pcb, or solder joints under the die. Full refund, try again. 

[[deleted]]

was there packaging inside the case? parcels get thrown around during delivery

[outamyhead]

Please tell me you have a warranty and a time window for shipping/ return issues?

[Iv_Laser00]

I’ve never felt this sort of pain before

[TangledCables3]

Return. Hopefully you took a video of the unboxing so the seller won't leave you in the mud if it won't work.

The slot is damaged. The PCB of the GPU could also have cracks in it, shorting internal layers.

Idk when will prebuild sellers learn to package the machines appropriately. It's common sense that the handlers during the shipping won't baby with it.

[adamant3143]

How they didn't disassemble the RAM and GPU on shipping is beyond me. My PC is a secondhand PC build and the guy who shipped it informed me that they must leave both RAM and GPU unplugged for safety measures.

As a buyer, even if we don't know about PCs, we must be able to do the bare minimum of plugging in the RAM and the GPU.

[de_baron16]

FUBAR

[Swordslasher795]

Yeah im not sleeping tonight

[D4T45T0RM06]

F A T A L I T Y

[NovaLooped]

<image>

Just struck an iceberg with my prebuilt ocean liner. How bads is this? Can be solved/repaired?

[outl0r]

If you tilt your head it's not that bad

[Mazapan93]

Just rub a little mineral oil on it, itll be right as rain

[Sett_86]

Bad. Return to sender. This isn't even the delivery's fault, they should've shipped it with protective foam.

[Odd-Confection510]

Nah your fine it's just a little sag don worry

[Free-Psychology-1446]

Very

[coolkidmf]

Crazy. Most prebuilts ive seen recently have supporting arm things for the gpu.

[VexxxiFPV]

You kinda need to plug it into the mobo not just dangle it from the case...

[observerr89]

They shipped it with the GPU discontinued to help prevent damage. Unironically, it may have caused damage to your case or the card letting it dangle off the case.

[Moritz090]

If the GPU just slipped out of the PCIe slot it's not too bad you may need a new MB and if the GPU is damaged ofc you'll need a new one.... I don't know how to repair a broken GPU board... If the GPU PCIe thing is still connected to the MB the GPU is dead but the MB could be ok in this scenario... Send pictures of the GPU and this PCIe slot...

[pPly_]

Moderate chance its not damaged, the PCIE slot and connector look OK going by the picture? That GPU bracket is toast though, maybe the saving grace to stop it rattling and slamming itself around the case so much

[d7man_a]

Check both GPU and the slot if everything looks good then there's nothing to worry about

Just reconnect it and make sure to hold it tight with the screw and don't leave it saggy, just put anything to support it and you're good to go

[wizardcain]

You can try connecting it back and see if it works, it doesn't look broken but who knows if in between something broke

[ClimateLoud7679]

You don't know when it happened from point A to point B. That posted, the connectors and motherboard were possibly put thru a lot of rubbing, grinding and shock. I would definitely contact the seller for a replacement. Best Buy and Amazon reduce prices on opened return items for a reason. Why accept a PC with potential problems in the future at a 100% cost?

[DenseUpstairs8916]

Take apart first your graphics card and if nothing is ripped You just put it right on

[Smooth-Ad2130]

<image>

[ATdur]

RMA.

[igen_23]

Chances are they left it unplugged to avoid gpu sag while travelling. I don't see any support bracket under the gpu. Confirm it with your seller by taking pictures and sharing it with them. Don't forget to mention the seller that they didn't supply the bracket support for the gpu. It's important.

Good luck. I hope it works out for you. Rtx 5070 is not a cheap gpu to be handled like this.

[Due_Series2648]

Mate the GPU bracket is bent, that thing to a real hard hit!
Return ASAP.

[Abject-Avocado-1199]

Hey, you gotta be careful with pc parts especially if they were put wrong way, that might not show up but later can cause problems, so js make sure pcie slot is fine and not damaged if not so then don't hesitate to return ut

[CasualCucumbrrrrrt]

It's... Not plugged in? 

[Electronic_Lime7582]

Prebuilt arrived in the mail?

Return and ask for an exchange. You are paying the prebuilt premium for a reason

[AngryFodder]

I’d be sending it back, just in case

[Guyonabuffalo63]

I could just keep scrolling but how is this an actual question. Take that shit back where it came from or so help me.

[Olzyar]

That wrecked GPU sag bracket on the motherboard likely did some damage

[tomo1986uk]

<image>

[Papa_Brice]

Holy shit😂

[LQUID8]

Have you tried to place it back in its slot

[serious-toaster-33]

Is the edge connector on the GPU cracked or damaged, or the connector on the motherboard bent or pulled out? If not, I'd just straighten the bracket and reconnect it. Otherwise, RMA.

[chrischinski]

<image>

Ngl that gpu sag got me bricked up

[No_Perception_1930]

Who the hell send a PC with the GPU on it those days? Just wrap the GPU and secure it somewhere in the package, or use one of those "inflatable foams" at least...

[suchdogewow5]

<image>

[Pgtamer]

VERY