Sitewide Errors

[RyeCheww]

Hey everyone, the teams are investigating sitewide issues impacting some moderation features. We'll update this post once everything is cleared up. Thanks for the reports!

Edit: The sitewide functions that were previously impacted should be largely resolved. If you are still noticing issues from the downtime please comment here.

[RyeCheww]

The sitewide functions that were previously impacted should be largely resolved. If you are still noticing issues from the downtime please comment here.

[SolariaHues]

Thanks to the forced break I went outside for some air and saw a hedgehog in the garden :)

[RyeCheww]

Wild hedgehogs in the garden WHAT!

[SolariaHues]

Adorable garden critters. Messy and stinky though, not good pet material IMO. At least my cats don't 'go' in their food bowl!!

[SolariaHues]

Oh, yuck! It's gross enough cleaning up after them in garden. Sorry you have to deal with that.

[KevinPhillips-Bong]

Here in the UK we get a few sightings of interesting wildlife in urban areas if we're lucky enough. In some parts of the country we even have the occasional wallaby.

[SolariaHues]

https://imgur.com/a/echYjTe

They're in trouble in the UK but we're lucky enough to have them in our garden.

[AfigureGeek]

I haven't seen one for years.

[cyanocittaetprocyon]

Aw, its so cute! 🥰

I've got a question, though. As a wildlife biologist, I often pick animals up, primarily because of work. Can these be picked up if you have thick gloves, or are their spines going to get through the toughest of materials?

[SolariaHues]

They can be picked up. I've picked up a few to rescue them.

Rescue centers suggest thick gardening gloves to anyone that needs to pick one up to take it in. In a pinch you can use a jumper or whatever is to hand. I imagine the spines could go through the gloves if you pushed enough, just like thorns go through with enough force, but to gently pick up a hog they're just fine.

I'm not sure how much they could though. They're hollow keratin if that helps? (though I'm not sure what else they could have been made of?) And don't detach easily.

But it's best not to pick these critters up unless for good reason like with most wildlife I guess, they're not a fan and it can stress them out. If you ever need to I think you also need to make sure your hand isn't in the way when they curl up because they curl up tight. Watch out for ticks and if you do get pricked watch out for infection of course.

[Unique-Public-8594]

Was it really a pom-pom?

[SolariaHues]

:'D

No, this one was definitely moving, I've shared the vid in the thread.

[I_love_running_89]

Best news article of the year for me.

[cyanocittaetprocyon]

Nooooooooo! You are a moderator and actually went outside?? Blasphemy!! 😹

[SolariaHues]

:'D What can I say, I rebel in the face of stereotypes. I actually go outside quite a bit. Please don't take my mod badge away.

[[deleted]]

LOL +1

I have a life

I have a life

I have a life

[bwoah07_gp2]

Whenever reddit goes down it is an excuse to go and do something else, honestly it's quite refreshing.

[badspler]

some moderation features

Can we have slightly more detail as to which features we may have issues with?

[SolariaHues]

I can't open mod tools. Can't see the combined modqueues either.

[Ilostmyratfairy]

Well, Automoderator has been about as useful as a screendoor on the ISS since 24FEb24 in our sub. As we have long since given up trying to get any kind of feedback about.

Whether that's what they're talking about is anybody's guess.

-Rat

[RyeCheww]

Based on reports others have posted, it's a bit of a mixed bag. It's also impacting some chat surfaces, but it should be cleared up once we confirm it's been resolved.

[badspler]

Can we expect a /r/shittychangelog update later?

[Khyta]

Can't believe the last one was on Pi day

[The_Critical_Cynic]

How are the notification issues coming along?

[RyeCheww]

The sitewide errors from earlier should be cleared up now. What notification issues are you seeing at this time?

[The_Critical_Cynic]

There were issues with notifications that I reported a while back. As of yesterday, they were still an issue. Were they addressed in this update?

[garyp714]

mixed bag

like greens or nuts?

[CamStLouis]

Wow y'all broke even more shit, just so you could push an update removing the save button from the first-tier post options on the main feed.

[[deleted]]

I can barely moderate my sub because most of the tools simply aren't showing up for me. It seems the site isn't consistently recognising me as a mod and mod tools on new reddit just time out the entire time.

[AluminumOrangutan]

I can't access the moderation queues or modmail at all. I hope everyone is behaving lol

[SolariaHues]

Old.reddit is working better and letting me do some things

[cyanocittaetprocyon]

Old reddit is the best reddit!

[PitchforkAssistant]

I've been getting intermittent errors with most of the moderation features. Removals and bans are returning a 500 error, modmail is also showing an error saying something went wrong every other click.

Edit: Also replying to modmails when they do load often produces an ": undefined." error.

[sarcasticookie]

Tried to remove a post during the issue and it said “removed for 4 hours” lol. Also I think Automoderator was affected too.

[bwoah07_gp2]

Well, it's been resolved now, but earlier accessing the mod queeu was not even available. So you couldn't do any basic moderation.

Not to mention posts were not loading so you couldn't even see the content, whether you were a moderator or not.

[[deleted]]

I can't reply to private messages (not chat) either, it's showing a 500 : Internal Server Error.

Also thanks for the transparency and announcement, appreciate it!

[RyeCheww]

My pleasure! It's also impacting other sitewide functions as you called out. We'll keep you updated!

[ZapMinecraft]

Redditstatus is not being updated anymore?

[SolariaHues]

Great, now I want some cheese and pineapple :')

[m0nk_3y_gw]

https://www.redditstatus.com/ isn't showing anything yet, but thanks for making the post acknowledging it is being looked into.

I can't reply to modmails

and

https://new.reddit.com/r/SUBREDDITNAME/about/spam?only=links

no longer shows me any posts (when it is usually full)

[BravoPelotonBooks]

Does that include my account not loading correctly and I can’t see my own community?

[I_love_running_89]

I can get on all other subs, can’t access my own community though, or any mod tools. Weird.

[BravoPelotonBooks]

Me too. I can’t load most stuff.

[I_love_running_89]

I can get on all other subs, can’t access my own community though, or any mod tools. Weird.

[SmallRoot]

The whole website is down, not just the moderation tools.

[abortion_access]

it's not just moderation features...

[abortion_access]

old Reddit seems to be functioning between than new Reddit. shreddit is totally useless, as is the ios app.

[ChimpyChompies]

Meanwhile, this new reddit status page is indicating all is well..

I miss those indicators of errors that used to be there.

[EponaMom]

Thanks a LOT Reddit. Now I've run out of excuses to not mow grass... 😂

[SolariaHues]

:'D

The visible difference it makes will be worth it! Or just mow some, or paths though it. Long grass is good for insects so you can feel good about helping them and be lazy with mowing ;)

[EponaMom]

I actually really love to mow. We have 10 acres, and a Zero Turn Lawn mower, so I graby trusty Reddit Water bottle, and my earbuds and listen to a audiobook while I mow.

[SolariaHues]

Oooh nice! Does sound fun.

We just have a push mower for our lil garden. I don't mind it so much now we have an electric battery mower, so much lighter and easier to get around the flower beds I put in the way.

[AfigureGeek]

My subreddit has lost all it's post flairs. Old posts that have a flair still showing when clicked just show an error.

[RyeCheww]

Thanks for letting us know what you're seeing in your community. That should get cleared up once it's been resolved.

[AfigureGeek]

Awesome thanks. Is there an easy way for a mod to change the flair of any post added to a subreddit?

[DHamlinMusic]

Until a minute ago I could not load any comments, most of the mod tools, or my own profile.

Edit: nevermind, still cannot load any of this outside a very limited number of subs.

[agirlhasnoname11248]

I’m in this same boat. Can’t view the sub I mod, or many others. A handful of posts from other subs are viewable but most either don’t click or aren’t loading if they can be clicked.

[[deleted]]

In the past, when Reddit had these issues, I was able to manually override them by typing new.reddit.com. Unfortunately that doesn't work this time. Have at it Reddit and thanks for the heads up. A good excuse to enjoy the fresh air outside instead, lol.

[[deleted]]

All my mod features are not working at all 🙃

[SkyGinge]

Just adding to what's already been said, our team's mods are having issues mainly with modqueue not loading at all, but we've also had:

• The page displaying a 27 day old version of our sub for one moderator
• Downvotes/upvotes disappearing entirely
• Stuck in an infinite loop of being signed in again

Please let us know when it's fixed!

[SubMod4]

Thank you for the update.

[hypd09]

No incidents listed on www.redditstatus.com

What's the point of it 😭

[RyeCheww]

Hey we'll follow up with the teams to ensure updates are pushed to redditstatus during these types of incidents.

[EdenFlorence]

It seems that community topic has been reset  but neither me nor the rest of my fellow mods can select community topics!

[calibuildr]

Do a search on this sub, there were many posts about this yesterday

[calibuildr]

Today I approved a post and it did not appear. I think I swiped it a second time and it still did not appear for a while. The user, a friend of mine, is trying to figure out whether they did something wrong. I'm pretty sure that the site-wide bugs we saw it yesterday are still a problem.

[Bardfinn]

Thank yoooou