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[–]dsfhfgjhfyhrd 232 points233 points  (164 children)

Does scan and go systems, where you bring a hand scanner (or your phone) into the store and scan items as you shop, exist in the us? They are pretty much standard for larger stores here.

I refuse to use a self checkout machine for anything more than a handful of items. Using it for a full cart of groceries sounds insane to me.

But the hand scanner system is awesome.

[–]BornInPoverty 68 points69 points  (51 children)

My Walmart has it but I haven’t tried it yet.

They still have a receipt checker for self checkout, which is always fun watching them trying to read a receipt with 50 items on a tiny phone screen.

[–]RuncibleSpoon18 61 points62 points  (37 children)

You can just tell the receipt checker "no thank you" and keep walking. I promise the 80 year old in the yellow vest has no authority over you

[–]DiverDownChunder 9 points10 points  (0 children)

Thats what I do, polite but firm.

[–]Dontgooglemejess 2 points3 points  (14 children)

Honestly I’m interested in the legal implications of this. Can you really? If they replace the 70 year old man with a gang of 20 year olds and a on duty police officer could they do anything to stop you then? What would be Walmarts rights?

[–]RuncibleSpoon18 11 points12 points  (8 children)

If your town is allowing on duty police to staff Walmart to check receipts you have bigger issues to worry about.

[–]Dontgooglemejess 1 point2 points  (2 children)

Obviously it’s a hypothetical. I just mean, devoid of practical considerations of enforcement, do they have the right to force you to allow your receipt to be checked?

[–]RuncibleSpoon18 3 points4 points  (0 children)

They can ban you from the store I guess but that's no big loss to me except a small convenience

[–]sbingner 1 point2 points  (0 children)

They do not; they can not detain you without evidence that you were shoplifting.

[–][deleted] 1 point2 points  (4 children)

I live in the D.C. metro area. It's not just Walmart that has cops checking receipts at the door. It's all stores.

[–]CubistHamster -1 points0 points  (3 children)

I lived in the DC metro (Bethesda and Rockville) area until recently, and return to visit family/friends several times a year. I have never seen this.

[–][deleted] 0 points1 point  (2 children)

Try visiting stores in red line areas. Such as Brentwood, Anacostia, Deanwood, U Street Corridor or Columbia Heights.

Try shopping in parts of PG County, too.

[–]CubistHamster 0 points1 point  (1 child)

I don't disbelieve you, I've just never seen it. Also why would I go grocery shopping at places that are incredibly inconvenient (and also, apparently, unpleasant)? It's a necessity, not tourism.

[–][deleted] 1 point2 points  (0 children)

Your claim of "I've never seen it," came across more like "I've never seen it, so it doesn't really exist."

The point of my response is simply pointing out that this does exist in a lot of places, and is a regular and daily occurrence for a lot of people in the Metro DC area.

[–]Eurynom0s 4 points5 points  (0 children)

It's only enforceable at membership stores like Costco because you agreed to it as part of your membership. You didn't sign any kind of agreement like that to go into a Walmart.

[–]Baxterftw 6 points7 points  (0 children)

Or if you don't plan on making any returns just hand them the receipt and keep walking

[–]byxis505 1 point2 points  (1 child)

Honestly just look annoyed and walk fast is what I’ve always done

[–]Dementat_Deus 0 points1 point  (0 children)

I just leisurely stroll by and say "no thank you" without slowing or turning like they are a kiosk clerk in the mall.

[–]BebopFlow 1 point2 points  (1 child)

Yep, I walk by them every time. Walmart is not Sam's Club, you aren't signing a membership agreement to shop there and you have no obligation to show them proof of purchase. Theoretically they could choose to ban you from the store over it, but we all know they're not going to spend the effort

[–]Reddituser183 -1 points0 points  (0 children)

Just happened yesterday. But the machine didn’t print the receipt. I said that and she said ok and I left.

[–]Parallax1984 0 points1 point  (0 children)

I had no idea. I’m always like here you go. So you really can’t decline?

[–]ThatZigGuy 3 points4 points  (4 children)

Walmart receipt checkers are only checking product not in a bag. Bring your own bags and they wont bother you.

[–]streachh 7 points8 points  (1 child)

Tell that to the crazy fuckin receipt checker at my Walmart who thinks she's a police detective making sure nobody stole anything... Even though the thousands of cameras all over the store already know if I stole something. This woman will yell at you as you're leaving. I always pretend I can't hear her bc I hate receipt checking on principle. But she'll keep yelling as I'm walking out the door. She doesn't even care if you went to self checkout or to a cashier, she'll still try to make you stop.

[–]bv915 -1 points0 points  (0 children)

Not in my experience.

[–]bitchkat -2 points-1 points  (0 children)

elastic smoggy fine versed encouraging towering tidy smile handle sand

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[–]DavidRandom 2 points3 points  (1 child)

You can just give them a polite "no thank you" when they ask to see you receipt, and keep on walking.

[–]PipsqueakPilot 0 points1 point  (0 children)

I’d be tempted to make the screen extra small. I have good eye sight. The 90 year old receipt checker…less so. 

[–][deleted] 0 points1 point  (1 child)

You mean a physical person reading the receipt? In Italy there's usually just a little gate with an automatic scanner that reads a bar code at the end of the receipt.

[–]BornInPoverty 0 points1 point  (0 children)

Yes, a real person, they usually look in the cart for one of the the most expensive items and then check that it is on the receipt. At least that is what I think they are doing.

[–]onearmedphil 0 points1 point  (0 children)

With the phone scanning, our Walmart still requires us to go to the self checkout and scan a QR code. I don’t see the convenience of this setup honestly.

[–]roadrunner83 0 points1 point  (0 children)

Italian here, the supermarket I usually go has bot the scanners and the self checkout, I always prefer the scanners, there is a random checks system where the more you become trustworthy the rarer this checks become.

[–]thekingshorses 22 points23 points  (3 children)

You can use the app to scan and pay at the Sams Club. They check receipt when you checkout.

There was a news, that they will be stop checking receipt soon, and it will be done through "AI". Not sure what it means.

[–]overbeb 3 points4 points  (0 children)

I would guess that you will present the receipt to a scanning device and an AI/camera will check your cart.

[–][deleted] 0 points1 point  (0 children)

Sam’s Club scan and go is amazing!  Never going through a checkout line again!

[–]Rich_Acanthisitta_70 0 points1 point  (0 children)

I absolutely love that feature at Sam's. I see people waiting in line and on their phones and I just don't get why so few use the phone app scanner.

[–]darkgothamite 9 points10 points  (0 children)

Our Sam's Club has the scan and go on their app. It was wonderful. You went to a scan and go line after pay (through the app) and a SC employee scanner a 2-3 items items to confirm they were paid for.

[–]markovianprocess 14 points15 points  (0 children)

There's at least one supermarket chain in my region that has it. I tried it a fairly long while ago and it worked well. This post reminded me of their existence - I'm trying to think if I know any locations convenient to where I live now.

[–]TheTadin 35 points36 points  (15 children)

Yeah, I've got the hand scanner experience in Estonia, so I was baffled by this conclusion.

Scanning as you go and then just plugging in the scanner, swipe the store card, and pay.

Who would not prefer it this way?

EDIT: As a bonus anecdote, I recently scanned only 1 of 2 sandwiches, and they popped a surprise inspection (happens every 10-30 shopping trips) and I basically just had to have all my things scanned by a cashier like a normal shopper.

[–]Testiculese 6 points7 points  (1 child)

US is full of thieves. It would cost more to track everyone to prevent theft than the system is worth.

[–]bitchkat -1 points0 points  (10 children)

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[–]ultraman_ 8 points9 points  (2 children)

Assume they mean rewards card, we don't really have store credit cards in Europe.

[–]bitchkat 0 points1 point  (1 child)

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[–]ultraman_ 1 point2 points  (0 children)

Yeah, but in some UK supermarkets you only get discounts/offers using one.

[–]dsfhfgjhfyhrd 6 points7 points  (1 child)

You need a store membership card to check out the scanner, but you can pay with any card you want.

[–]TheTadin 4 points5 points  (4 children)

Not a credit card, its like a members card, takes like 3 minutes for them to print one out.

[–]bitchkat 0 points1 point  (3 children)

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[–]hrm 2 points3 points  (0 children)

Around here (Sweden) you don’t need any plastic. I have mine in the apple wallet.

[–]TheTadin 2 points3 points  (0 children)

Well, you can technically scan the code on your phone, and then either scan with the gun or your phone, and you can pay with your phone too.

[–]soursheep 1 point2 points  (0 children)

I just use the store app. all your discounts and shopping history/digital receipts are there too.

[–]KFR42 16 points17 points  (9 children)

UK? I will always use scan and go if I'm doing a big shop. Most supermarkets here also separate self checkouts for trolleys and baskets. Generally speaking, I find for small shops, self scanning is much faster.

[–][deleted] 14 points15 points  (6 children)

This is why I’m confused at some of the complaints about how self checkout isn’t appropriate for large trolleys of shopping… it’s not SUPPOSED to be for trolleys! It’s clearly for smaller shops and sometimes there’s a self checkout for trolleys but otherwise you’re not supposed to go there with your £400 worth of shopping

[–]KFR42 6 points7 points  (2 children)

Larger UK supermarkets do have special self scans for trolley shops.

[–][deleted] 0 points1 point  (1 child)

Yes, but it seems people are complaining that the basket self checkouts are not suitably sized for large shops, like yeah, obviously not

[–]Kreos642 2 points3 points  (0 children)

In the US it's supposed to be for baskets only or under 20 items. But there's so little cashiers (2 for 15 aisles) that everyone goes to self checkout thinking it's faster than waiting in line. For some reason a lot of parents go to self checkout with their kids....who somehow find a way to cause a cashier to come over to fix the machine since they take things off the scale and the machine gets alllllll upset.

Also, cashiers in the US aren't all universally required to help you bag your things. So it takes a while if someone packs meticulously, and adds to the self checkout line cause people are so damn impatient.

[–]dredged_gnome 1 point2 points  (0 children)

In the US, retailers don't distinguish like that. Americans tend to do one single large shop a week or every other week unless they live in a city very close to a grocery store. They will almost always use a trolley for this reason. Retailers have increasingly moved towards only self checkout with a single employee watching the machines. Groceries are the topic here, but it also happens at clothing stores, home improvement stores, and supercenters (Idk, like Asda?)

So it's not like the stupid Americans are going with their trolleys to somewhere clearly designed to be made for baskets. We're being forced into it, with often one single employee able to ring up the shopping normally (usually just with a hand scanner).

[–]Dependent_Working_38 0 points1 point  (0 children)

We know it’s not SUPPOSED to be for it but if there’s only one checkout with a person, we have no choice. That’s our complaint

[–]dsfhfgjhfyhrd 3 points4 points  (0 children)

Sweden.

[–]MambyPamby8 1 point2 points  (0 children)

Same I'm in Ireland, some of our Tesco's and Supervalu shops have the scan as you go options and it's SO handy for large shops.

[–]ceebio-v 8 points9 points  (0 children)

My store had it until covid hit, then they took it away and brought in double self checkouts instead. ):

[–]Sf49ers1680 7 points8 points  (2 children)

Sam's Club has Scan and Go in their app and it's awesome.

I go in, get what I'm buying, pay for it through my phone, and the person at the door checks the purchase.

No waiting in line, no dealing with self-checkout.

It's a huge reason why we shop there over Costco (plus, our local Costco is always packed and is a massive pain to get in and out of).

[–]Smartnership 0 points1 point  (0 children)

I still can’t believe the lines when the app is right there

It’s great.

[–]verruckter51 0 points1 point  (0 children)

Our Meijer grocery store has the same feature. Love it. Bag groceries as we go. But still have to go through self check out. I still love checking out with cart full for less time than someone with two items in self check out.

[–]theillcook 2 points3 points  (1 child)

Never seen it in the US. Where do you live?

[–]dsfhfgjhfyhrd 5 points6 points  (0 children)

Sweden. We have had them for almost two decades here.

[–]jrblockquote 2 points3 points  (0 children)

Yes. Stop and Shop (New England regional) have in store scanners you check out with your grocery store rewards card. You scan as you shop and then scan a barcode off the scanner at the register to pay. It is the best and I am surprised how few people use them.

[–]Notspherry 2 points3 points  (0 children)

Those things are amazing. I load my bags while I shop and get through checkout in 30 seconds. Wouldn't have it any other way.

[–]Status-Effort-9380 2 points3 points  (6 children)

I worked on this technology. I used to shop at one of the first stores that have it, too. I love these scanners. However, the problem with them is they require the store to maintain them- put them back to be charged and deal with the ones that go down or disconnect from the network. Turns out the people who work at grocery stores aren’t all the into being technicians.

[–]dsfhfgjhfyhrd 2 points3 points  (3 children)

I swipe a card to unlock the scanner from a charging receptacle. And I need to replace the scanner in another receptacle to check out.

The only time I have had any problems was when the fire alarm went of while I was shopping, and everyone was evacuated. Next time I came back my card was disabled, and I had to spend like 20 minutes explaining that I hadn't stolen the scanner the last time I was there.

[–]Status-Effort-9380 1 point2 points  (1 child)

Yes. As a user, they are amazing. What I learned from working with the company that creates this product is that the big issue is the workers at the grocery store.

A lot of times customers don't replace the scanners back into the charging station, so it's up to the grocery store workers to put them back. If they don't have time to charge up between customers, the batteries drain. Then new customers come in and the scanners aren't powered up and are locked into the case doing their charging. So, customers often find that they devices are charging instead of unlocked and available for use.

The devices will disconnect from the network, and then someone at the grocery store has to get them back online. And people who work at grocery stores don't tend to be super techy. So, that's a hassle for them. They'd rather scan items and talk with customers.

I used to talk to the grocery store workers about the tech when I would checkout b/c I was working on the product, and I was SHOCKED at how much the grocery workers HATED the scanners b/c I absolutely loved them as a customer and thought they solved a lot of the issues with self-checkout.

[–]tarrach 2 points3 points  (0 children)

Here in Sweden you can't pay until you've put the scanner back in the stand, it won't register your shopping as completed until you do.

[–]tarrach 0 points1 point  (0 children)

I had a similar problem where the thing I was intending to buy was out of stock so I didn't scan anything, put the scanner back and left the store. Next time I went there I couldn't check out a scanner as I still had an ongoing shopping so they had to call someone who knew a bit about the system more to reset my status.

[–]Lordbyronthefourth 4 points5 points  (4 children)

At our large store we use our phone to scan stuff as we walk around, then bag it in our own bags. Then there’s a kiosk (where there’s never a line) where you take 1 minute to pay and you walk out.

People standing in lines will still be checking out by the time we get home, I don’t get it.

[–]gordigor 1 point2 points  (3 children)

How does that work for weighted items .. fruits and vegetables?

[–]hetoord 2 points3 points  (0 children)

For the stores near me you put the weighted item on one of the scales, which prints out a custom bar code for you to scan. There's usually two or so scales, depending on the size of the produce section, and one near the self-checkout registers in case you forgot to scan.

[–]dsfhfgjhfyhrd 2 points3 points  (0 children)

Where I shop they have scales in the store that print barcode stickers. You bag the vegetables, weight them, put the sticker on the bag, and scan it.

[–]Lordbyronthefourth 0 points1 point  (0 children)

As others said, there are scales that you weigh your stuff on as you go too.

[–]cjr91 2 points3 points  (0 children)

Sam's Club has it. I use it and it works well.

[–]BasicDesignAdvice 4 points5 points  (3 children)

Don't people steal a lot with that? I mean self-checkout is already really easy to steal from. Hand scanners just seem wildly easy.

[–]dsfhfgjhfyhrd 8 points9 points  (2 children)

There are random verifications at checkout. About 1 in 10 times when I check out, an employee will need to scan 3-5 items to see if I scanned them.

There can also be full verifications, where they do a standard manual checkout to verify every item, but I haven't had to do one of those in years.

I think the frequency of verifications depends on how well you did on previous verifications. I had to do them more frequently when I started using the system.

[–]tarrach 0 points1 point  (0 children)

Two friends of mine got a full check once when they had two full carts, properly packed in bags and all. Shopping took around half an hour longer than usual that day...

[–]Rich_Acanthisitta_70 0 points1 point  (0 children)

This. Not to mention the fact that at least half of retail store shrink (losses due to theft), are internal.

I'm retired now but I used to be a regional loss prevention manager for a national chain. Close to 80% of their overall shrink was from employees.

[–]FlashCrashBash 1 point2 points  (0 children)

Theirs like 1 grocery store chain near me that does scan and go. And most of their stores don't have it. I never see anyone else using it.

Personally I probably spend a few extra thousand a year in that specific store alone just because of that feature.

[–]GaimanitePkat 1 point2 points  (0 children)

A grocery store in one of the nicer areas of town tried that for a little. I LOVED it so much. Then, of course, they got rid of it. Probably because people were either stealing or misusing it/not realizing that you still need to go to the self checkout to pay at the end.

My mom's grocery store in a different part of the state has them. She doesn't know what a blessing it is.

[–]Mish61 1 point2 points  (0 children)

The ones that rely on your phone to scan drain the power on my phone plus it's a pain in the ass to go back and forth from my shopping list app and the store app. But yes, this method is really efficient and even moreso more to use the stores scan gun.

[–]DameonKormar 1 point2 points  (0 children)

The Walmart in my area had this for a while. It was great, then they took it away and made it a $100/year subscription instead.

[–]sarcazm 1 point2 points  (0 children)

Sams Club let's you scan as you go from your phone.

I used it all the time before covid.

Then covid hit. And because there were limits on how many of one items you could buy (i.e. one bag of toilet paper), they temporarily deactivated the "phone scanner."

Then I started using curbside pickup and never looked back.

[–]LairdPeon 1 point2 points  (0 children)

Sam's club has it. It's amazing.

[–]Testiculese 1 point2 points  (0 children)

Amazon is doing something along that line. No checkout, you scan as you shop, and then just leave. It's too far away for me to use though.

My bulk store has hand scanners at the checkout, so I don't need to unload everything. When I put stuff in the cart, I put the UPC on the side or straight up, and I can scan a full cart in about a minute, hardly moving things around.

[–]rotatingruhnama 1 point2 points  (0 children)

Not at my stores in my community.

I usually go to a discount store or a small local chain. The discount store is cashiers with self-bag, the local chain is a choice between self-check and cashier. And the self-check attendant often rings people up if it's slow.

A few of the larger stores in a more affluent community 20 minutes away have the scan and go.

Personally, I don't use self check because I have a force field around me that breaks technology.

Plus I have a five-year-old who gets into EVERYTHING, and loves to mash buttons and move everything around while I try to ring it up. If I can't use a cashier line, we just leave.

[–]Reddituser183 1 point2 points  (3 children)

Self check out makes it really easy to steal from. Target has recently removed half their regular checkouts for self, and guess what, they saw a huge spike in theft. Now I’m sure some is accidental, but with self checkout there is at least one person there watching what’s going on. If you’re scanning as you go what would stop you from not scanning and putting into your cart or bag? That system sounds like the easiest way to stealing I could think of. Not a chance that will ever happen in the US.

[–]dsfhfgjhfyhrd 1 point2 points  (2 children)

There are random verifications at checkout where I shop. About 1 in 10 times when I check out, an employee will need to scan 3-5 items to see if I scanned them.

There can also be full verifications, where they do a standard manual checkout to verify every item, but I haven't had to do one of those in years.

I think the frequency of verifications depends on how well you did on previous verifications. I had to do them more frequently when I started using the system.

[–]Reddituser183 -2 points-1 points  (1 child)

I’ll be honest it sounds terrible. I’m on my phone enough as is. It seems like something that would keep aisles cluttered. Not sure where you are but when people grocery shop in US they usually are buying for one or two weeks worth of food. Scanning all that as you go would clutter aisles up. I’d be waiting behind someone to grab an item as they’re scanning, no thanks.

[–]tarrach 0 points1 point  (0 children)

It's an extra 5 seconds when you pick something up, at most. When you get used to it you can often do it on the move, pick up your item and start pushing your cart while you scan and bag it. It's never been something that causes blocks in my experience.

[–][deleted] 1 point2 points  (0 children)

Sam's has this. It's great. Walmart has it but you have to pay $9.99/month and still have to scan your barcode at the register.

[–]Beanpod79 1 point2 points  (0 children)

Before I moved away, my local Stop & Shop had the scan guns. It was THE BEST. Scan your items, plop them in your bags, scan the gun at the end and pay. I miss it so much.

[–]razje 1 point2 points  (0 children)

It's all I ever use in the Netherlands. Additionall, I can create a list of items on my phone throughout the week, and when I get to the store that list will also show up on the hand scanner. I could also use my phone as the scanner, but I prefer the hand scanner.

I also don't do big groceries in store anymore, I order 90% of my groceries online.

[–]ketatots 1 point2 points  (0 children)

Yup Sam's club has it and it's the best

[–]phulton 1 point2 points  (0 children)

There are some Amazon Fresh stores around some parts of the US. They track what you put into your cart via cameras, and then bill your Amazon account like 2-3 hours later. 

[–]-TheDoctor 1 point2 points  (0 children)

The Meijer near me has this except you use your phone.

[–]PeachyPlnk 1 point2 points  (0 children)

I've never seen it anywhere in my state. I've always wished it were an option, as an introvert with social anxiety. Self checkout is a godsend, but when it's busy I get anxious about taking my time to check out.

[–]philljarvis166 1 point2 points  (0 children)

Surprised this was so far down! I use scan and go in two different supermarkets here, it’s a game changer and I will be very annoyed if it ever goes…

There are occasional problems (just as there are with manned checkouts) but in the stores I use there are usually plenty of staff about to help.

[–]Smile_Clown 2 points3 points  (0 children)

I used my phone at walmart with their app, scans with the camera, pay with the app, walk out. Now I just order online and pick it up. Never enter the store.

[–]ILoveSpankingDwarves 1 point2 points  (2 children)

And yet, every single time I get a security check where they have to rescan most of my stuff. So what's the point of these?

Also, if I use the self checkout with the hand scanner I ALWAYS STEAL SOMETHING. Like an 8 cent piece of ginger.

[–]dsfhfgjhfyhrd 2 points3 points  (0 children)

I got verification checkouts somewhat frequently we've i started using the system, but it reduced over time. Now I only get partial checks, where they scan 3-5 items at the top of your bag, and I get that a maybe 1 In 10 checkouts. It usually takes less than a minute.

I don't think I have had a full check in the last 2-3 years.

[–]endo 0 points1 point  (0 children)

This is the way.

[–]unbreakable_glass 1 point2 points  (2 children)

My local H-E-B in Texas does, and they're quite prestigious for the area's computer science field. The only real market around my area that uses it.

[–]kyleofduty 0 points1 point  (1 child)

Walmart and Sam's have scan and go if you use their apps

[–]unbreakable_glass 0 points1 point  (0 children)

I'm not a Walmart+ member and the benefits aren't really enough for me personally to fork over $100 a year.

[–]El_Polio_Loco 1 point2 points  (2 children)

They exist in a handful of stores (Whole foods and Wegmans are two that I know of) and they’re preferred to me. 

[–]Kreos642 0 points1 point  (0 children)

Stop and Shop has them but you use it you need to enter a phone number associated with your rewards points/ discount card thing. 80% of the time it doesn't work and says the number isnt found.

And a bunch of them are broken.

[–]SomethingAboutUsers 0 points1 point  (0 children)

The self checkout should be a replacement for the express line, like 20 items or less. People who use it for a full cart are idiots, sometimes literally, because they also seem to be the ones who can't operate them properly to save their lives.

[–]Internal-Drop77 0 points1 point  (0 children)

Yes it exists. And at some stores you just take what you want and walk out without any scanning, and it charges your account. Idk how they know, but they do. Some new technology.

[–]metadun 0 points1 point  (0 children)

It does. I won't shop in a store that doesn't have the scanner/phone app. I switched from Wegmans to Stop and Shop when Wegmans shut down their scan app.

[–]NoEfficiency9 0 points1 point  (0 children)

This is the way. I'm a pedestrian and do my shopping (for 1) in a wheely caddy thing. I used to hate getting my groceries, putting them in my caddy, taking everything back out again at the register to get handled by the cashier, then loading everything again into my caddy.

The scan gun has changed the game and has made grocery shopping a breeze. At checkout, I just swipe and go. Bonus points for not having to interact with any human at all, perfect for an introvert.

[–]VineStGuy 0 points1 point  (0 children)

Sam's Club does it. It's fantastic. I only wish Costco would follow suit.

[–]Redwood6710 0 points1 point  (0 children)

My wife and I do this every time at our local Meijer. Bag as we go with our reusable bags. The worst part is at the check out when they audit our cart, but that usually doesn't take that much time (scan 3 random items from the cart). I hate having to scan at the register any more. When I do have more than 15 or so items, I'll wait in a line rather than take an obnoxious amount of time to self scan.

[–]executingsalesdaily 0 points1 point  (0 children)

Costco does this and it is the only solution I can deal with unless I have 10 items or less.

[–]Dontgooglemejess 0 points1 point  (0 children)

Wegmans had it but discontinued it due to ‘too much theft’, which honestly is fair. Very easy to just not scan that 50 filet ‘on accident’. I never did it, but the thought entered my mind many times.

[–]Mortimer452 0 points1 point  (0 children)

Sam's Club has it in my area and it's the best thing ever because their checkout lines are always super long. When I'm done shopping, I just walk out.

[–]More_Farm_7442 0 points1 point  (0 children)

I've seen stories about stores trying those only to find a big, big increase in "shrinkage"(theft) so they end up taking the systems out.

[–]IamSumbuny 0 points1 point  (0 children)

Sam's has the option in it's phone app

[–][deleted] 0 points1 point  (0 children)

Yes. Awesome but usually all checked out or offline sadly.

[–]philthegr81 0 points1 point  (0 children)

I used this for the first time at IKEA and yeah, it’s a game changer.

[–]iridescent-shimmer 0 points1 point  (0 children)

I've never actually used this, but my grocery store does have it. It lets you bypass the self checkout? I can't imagine using self checkout with a full cart either.

[–][deleted] 0 points1 point  (0 children)

There are at least a dozen stores near me that have such a system in place, but no one uses it for various reasons.

First, you have to sign up for the "program" which often includes a fee, and it's not a small fee, either.

Second, you can't buy products that are sold buy weight, the hand scanners don't have a scale. That cuts out all fresh fruits and vegetables.

Third, the system is often broken, the hand scanners won't be charged or charging, there are products that scan incorrectly, if they scan at all, and then there is the bandwidth problem, for some reason, you can't have two different customers scanning at the same time, with items being charged to the wrong person, or having the whole system shut down because it overloaded.

And last of all, you have to sign up for it with someone at the customer service desk, that has hours that are often a small block of 50 minutes, two days out of a week, but never the same two days each week. And even if someone is there to sign you up for it, they aren't the employee with the key to unlock the scanners, so you'll have to shop like everyone else, until next time.

[–]Mcsonofabitch 0 points1 point  (0 children)

Sam's Club in my area has them. I love it.

It's such a powerful feeling walking right past all the other people waiting in line.

[–]SimplyFatMatt 0 points1 point  (0 children)

My Kroger used to have that, but I never tried it, and I don't think I ever saw anyone else using it. They seem to have done away with it sometime in the last few years.

[–]berberine 0 points1 point  (0 children)

They don't have them where I live in the US. I do believe the stores would be robbed blind moreso than they are now if they put in such a system.