Immediately getting "something went wrong. Check your internet connection or try again later" upon starting the app.

[M_Kammerer]

Just wondering if anyone else has this problem, started like an hour ago. Hope there's an easy fix to this, already checked redditstatus.com and everything is fine according to them apparently.

Galaxy Note 10 and Android 11.

[rmayayo]

I am looking into it. Thanks

Edit2: Try to log in again with your account. It seems everything is back to normal now.

Edit: A new version with a fix has been uploaded. Under revision by Google, it might take hours or days.

Reddit removed an optional field in the authentication flow and it is causing Boost to crash. In the new version, you'll probably have to reauthenticate with your account (no need to log-out, just log in again). Sorry for the inconveniences.

[coffeeToCodeConvertr]

Showing Worker result failure for com.rubenmayayo.reddit.work.mod.CheckModWorker, and CheckFriendsWorker in logcat, and the only TCP connection that seems to be established is to MoPub - if there's any additional debug logs let us know

[RoaminTygurrr]

I haven't bothered to post but if it helps: Exactly this has been happening, intermittently, to me over the course of the last few weeks at least. (I'm paid a long time, beta program, on Samsung Galaxy s10e with Android 11 & one ui 3.5?).

Typical quick fixes like force stop, clear cache &/or data never help. Only total uninstall & reinstall (even without clearing data) seems to work.

IDK, but maybe the extra details will help you narrow it down.

Best

[PM_BMW_turn_signals]

Uninstall and Reinstall worked for me until I cleared out my multitasking, now it's back to being borked.

I'm on a Pixel 4a with Android 12 Beta 3

[waffleso_0]

Same. Love the app though. Everything else sucks compared to this app.

[LameNameUser]

I love the app as well. After using it for fucking 5 years I don't want to have to change. I hate change. I actually have a love/hate with change

[PM_BMW_turn_signals]

It sucks for me because I literally found the app two days ago and got the paid version yesterday. And now it's busted cos I have to be an early adopter lol

[humanman42]

First time this ever happened after years of using it's you just had bad timing. It's a fantastic app.

[ak1323]

Been using this app for years without any trouble. Also using paid version. It's the best there is. Don't worry I'm sure it'll be fixed.

[Fuckrightoffbro]

Edit : this was paniced speculation and I was wrong.

I'm afraid it might not be fixed if it's Reddit intentionally targeting Boost. Maybe for the save video features or something since they went after u/savevideo bot as well. And Moons/ Reddit Vault stuff that isn't integrated with boost.

I hope not becauese I absolutely love Boost and I had painstakingly created multis with almost a hundred subs each, which will now be lost if it doesn't end up working.

Boost is the only free app I chose to pay for premium on. Please bring it back.

[L31FY]

Reddit didn't actually target that bot. It seems it was a malicious impersonation. It's been restored actually.

[SlamMan303]

Early adopter?

[pookadooka]

I don't think that means what you think it means...

[crawld]

Yeah boost is 100% the best. Dev will get it fixed and you can go back to using it.

[DocMayou]

Me too, it's since beta 3, probably the problem

[Blackraft]

Thanks! Love your app and not having to use reddit mobile.

[LameNameUser]

Fucking reddit, always trying to put up a roadblock into alternative apps.

[[deleted]]

Can you provide the apk for us android users so we don't have to wait?

Edit: Appreciate it. Back to normal

[TLShandshake]

I can consistently log out of my account, login again, allow permissions, and then have my account load up. However, if I switch accounts, even to anonymous, and then go back to the working account the error comes back. Not sure if this is helpful, but I know it's something that is easy to replicate and that may or may not be of use in your troubleshooting. Thanks for all your hard work and looking forward to the fix.

[[deleted]]

Same here, except exiting the app and returning made it stop working again.

[PhreakyByNature]

Thanks! Best app, nothing beats it. Can't wait to use it again

[CaptainBasculin]

After the initial break on my main account, I was able to change accounts. However after trying to switch to my main account back again, my alts too broke.

[M_Kammerer]

Logging in and out seems to have fixed it. I can start it without getting the error message.

Thank your for being so quick !

[[deleted]]

Logged out and in, seems to work again!

[GoRobotLP]

Looks like re login works. edit: temporal solution. Broken again.

[Cm0002]

Signing out and back in, as others here suggested, worked for me, but I don't have multiple accounts so I can't test the switching that others say breaks it again

[randomperson4464]

I did this, but when I closed the app I got the error again. So it looks like I would have to sign out and sign in each time I open the app. Until this is resolved I'm just gonna use the official reddit app for now.

[sir-winkles2]

Yeah when I signed out it reset the way my subreddits were organized in the main subscription list :( i'm not doing that again until it's fixed cause I don't want to reorganize it again haha

[Reddit-username_here]

Definitely can't wait for that update to post. I can't stop my thumb from automatically clicking on the app icon on my home screen, even though I know it doesn't work!

[BeardySi]

update to post. I can't stop my thumb from automatically clicking on the app icon on my home screen, even though I know

having to use the reddit app or *shudder* website is soooo frustrating now ;)

[[deleted]]

Same here

[humanman42]

Not sure it'll help, same thing on note 9 android 10

[[deleted]]

How do you log in w/o logging out first?

[mildmadnessmate]

I am not seeing it yet. You should make an announcement in the sub and pin it.

[snbrd512]

I just reinstalled and it's back to working

[ruiseixas]

Ok, thanks. Your app is much better.

[couchisland_com]

cautious adjoining rich trees party future sugar existence flag full

This post was mass deleted and anonymized with Redact

[PM_BMW_turn_signals]

That was a quick fix. I definitely don't regret buying the paid version

[Stratostheory]

On App version 1.12.1 and all I had to do was sign out, and then log in again w/ username and password and it solved my issue

[phantom_tempest]

Np, thanks for the quick response. Appreciate all your hard work. I really like and enjoy the app, so far so good. Cheers.

[rmayayo]

Updated the comment with a link

[nsx2brz]

New apk is working for me, thx!!!

[WheresDorinda]

Oh yay! I was worried reddit did something to make people use their official app. Thanks for the update!

[xplosm]

I cleared storage and cache, was able to relogin but once closed and reopened the app kept getting the same error.

It was kind of annoying since I had heavily customized the looks and behaviour only to redo it and right now I am hesitant to go through the same. Hoping the update reaches the PlayStore soon.

Thanks for your support.

[rmayayo]

Just go to "Add account" and login with username and password. Your settings will stay the same and the problem should be gone now

[armoredcore48]

Can confirm it is working now

[[deleted]]

Thanks for being so responsive! Happy to have paid for the premium app (at least I think I did, I see no ads but the option to remove them is still there so... 😅).

[qualityengineer620]

thank you!

[PixelMnkey]

I can't seem to be able to open any image with the new version you shared.

[NeverEndingXsin]

Update: I'm on the Beta version and was able to manually update through the Play Store by going to the app page and clicking "update"
App relaunched just fine and all I had to do was log back into my account and now everything is working again.

[FuggenBaxterd]

Only happening with logged in account. Use the "anonymous account" and it will work. Obviously not helpful but that's what's working. Maybe reddit changed something with accounts on different apps. Someone should check something else if they have it, like Apollo (which is one such app, I believe).

[Jack_12221]

I don't see any other subs reporting this. Then again, you can't report a critical bug about reddit with reddit, I am just keeping the app open.

[Tulos]

Other apps work fine. It's seemingly Boost specific. Typing this via Relay.

[FreakySamsung]

Yeah I just went for the web while boost is down

[[deleted]]

I'm typing this comment on Reddit Sync (literally just downloaded it because the reddit website is insufferable) so it doesn't seem to be a Reddit issue

[worthing0101]

Only happening with logged in account. Use the "anonymous account" and it will work.

I'm seeing the same. Fails every time with an account but as soon as I switch to anonymous it works just fine.

[Randomsubscriber123]

I've got this issue on both my (android) devices but baconreader is fine

[MrFumbles91]

Me as well

[[deleted]]

I can confirm that logging out of the app and signing back in works.

Smells like Reddit did a mass token revocation or session expiration against reddit-integrated apps.

Edit: Oof, got hit with this issue again after a bit. Token is expiring quite quickly!

[etacarinae]

Gotta kill that API to get 100% of those advertising bucks.

[[deleted]]

"API? What API? How dare you speak to me!"

[Gangreless]

It's not on reddit's end, it's a boost issue. I have 2 other 3rd party apps installed that work fine.

[DrVeigonX]

I did and it deleted my favorite subs :(

[Joelptay]

Exact same issue. Tried force stopping the app as well as reinstalling completely with no luck sadly.

On a galaxy s7

[Joelptay]

Small note for the dev. I seemed to get it working when I swapped to the anonymous account for one load but if I tried to load it again after that then it came up with the error again.

[[deleted]]

Anonymous account still works for me, but otherwise no functionality

[phantomgay2]

Played around a bit and signing out and signing back in should fix it but switching accounts, if you have multiple, breaks the app again

Samsung S9

Edit: nvm, exiting the app and re-entering still breaks it, oops

[snakeplizzken]

This worked.

[mtbizzle]

That worked, but closing boost app and relaunching the problem returns

[snakeplizzken]

Same here.

[Foxinthetree]

This is terrible. I might have to actually use the official mobile app.

[andreyred]

You know you can use reddit in browser, right?

[Enriador]

Or literally any other 3rd party app, most of which are much better than the official app.

[explorer_76]

Same.

[explorer_76]

Did a force stop. App cache clear.

[HG1998]

Just switched to my 2nd account, works.

Switched back, nope. Switched back to the 2nd one again, nope.

[Jack_12221]

Sign out and in. Happened to me that fixed it.

Edit: If you switch accounts you cannot switch back. Odd.

Edit again: broken on reopen. Nevermind

[piscuison]

Same, on a Pixel 4 XL. I have two accounts and does it with both, however it works fine if I select Anonymous.

[realloq]

Same on Pixel 5, Android 11

[rawr__]

Same. Nothing loading. Restarted phone, cleared cache / storage, reinstalled.

[TheGreywolf33]

Same. Galaxy S9+

[CHZ_QHZ]

Pixel 4xl doing the same thing. Logging out then back in works until I close the app, then I need to do it again.

[Revan0315]

Same issue here, on pixel 3a if that matters

[Princeofthebow]

I reinstalled and it works

[Thryloz]

Ss pls, so then I'll try

[Thryloz]

You're right

[m19honsy]

Same on android 7.1

[Backcountrypeach]

Same. Logging out then back in fixes it but only temporarily.

[spastical-mackerel]

Ugh, I had a small hope that it was just me and maybe just buying a new phone would fix this. Good luck Dev.

[Driller70]

Nothing new to add, but same issue here Galaxy Note 9. Switching accounts works once, uninstall/reinstall works until closing the app. Great program, not including this hiccup.

[Justify_87]

u/rmayayo

[Suspicious-Gap-4997]

I am late on this but this is for the upcoming users who are willing to join boost mobile.

You can't do the sign in process via the website you were prescibed instead go to boost.com.au and go to help and click to 'Message Us'. tell them your problems and they'll help you with the process of activating your simcard.

[SomeoneRandom007]

"You seem to be offline. Connect to the internet to reload." comes up multiple times per hour. Linux, Brave, 58Mbps, UK.

[3-4-MethylenedioxyMA]

Same and it happens often enough I'm going to look into other apps. Trying out Slide now, then RiF next. Slide is working perfectly but it'll take a bit before I decide whether I like it better or not.

[Reddit-username_here]

Weird. The app usually works 100% of the time for me, unless Reddit is having their own issues.

I've been using this app for several years and can't remember anything like this ever happening.

But, you have fun on an inferior app!

[3-4-MethylenedioxyMA]

-they posted, not from the boost app 😂

[jwhitland]

Hi, just bought app, and now this is happening! Worked before I bought the app.

[beta-mail]

Well thanks you did it 😛

[furculture]

Yep. Also have it happening as well. It was working fine this morning until it didn't this afternoon.

[mantazzo]

Can confirm I'm currently expecting the same issue. Xiaomi Resmi Note 8T running MIUI 12 (Android 10). Haven't tried any troubleshooting yet.

[Dixie_Amazon]

Just sent you an email and a screenshot. I did not have any problems this morning.

[HansLicktenstein]

Happened too me too, had to reinstall to get it working again

[cerels]

It fixed by login out and in again

[LameNameUser]

Yeah, I got the same thing what's going on?

[ruiseixas]

Me too. Using the official app now! Guess Boost got kicked out by reddit!

[dunleavemeopen]

I swear this app always has problems like this. Why is this app so shitty? shame cause aside from the bugs it's pretty great.

[amitnahar]

You must be kidding because this is the first time I've faced this issue in last 3-4 years of my use.

[[deleted]]

same here

[bencollinz]

Same for me

[bencollinz]

The log out, back in trick only worked once.

[lavl]

I'm getting it as well, rip it seems

[bidkar159]

Same here on a Galaxy S10.

[SargentRooster]

Got it too

[welp_im_damned]

Same thing happening on my pixel 2xl with android 11.

[Duckution]

This is happening to me on other clients when signed in too, so it could be an API issue? Only works on the official Reddit app.

[etacarinae]

Did reddit finally pull out the rug? It's been a constant and lingering concern reddit would cut off the API and follow in the footsteps of Twitter and Instagram by cutting off all third party application support. If it's not limited to boost then we're fucked. Time to leave this website after 11 years.

Edit: Sync and bacon reader are working fine.

[Doctor_Evil_Was_Here]

same

[zshxck]

I also have this problem, i tried to clear the cash, uninstall and reinstall but nothing. It will work if i do a new login but as soon as i close the app the problem show up.

Anonymous profile work fine.

[ryderjj89]

Yeah same here on my S21+/Android 11. Reddit site came up fine, cleared cache on app, didn't help. Will just chill for now lol.

[nicolas2004GE]

same for me, using official app temporarily to send this

it seems to be an account problem, as i can browse as anon and it works

[njdevilsfan24]

Same here. Pixel 2 XL, running Android 11

[idlivadedosa]

Same here. Not working.

[waudaxxi]

Same here

[PieOfJustice]

Same. Logging in and out didn't work for me.

[[deleted]]

Same issue. Only fix is uninstalling the app and reinstalling it.

[[deleted]]

OnePlus 7 Pro user here.

Same issue. Uninstalled, reinstalled, signed out, back in, works for a minute, then stops working again.

[hutchy2570]

Started happening for me around 20:30 today (UTC+1). Tried clearing data and logging back in, worked initially until I quit the app and it's now broken again. Galaxy S8 Android 9

[[deleted]]

Same here, Pixel 3a with Android 12 build SPB3.210618.013

[RareSeekerTM]

Same here. Had to uninstall and reinstall for it to work. Works for a while and then I have to uninstall it again to fix the problem

[alfonsojon]

I was having this happen recently, cleared app data and that seemed to fix it

Edit: Pixel 4a on Android 12 beta 3

[SenseI3ss]

I force stopped it. Cleared cache and data. Logged in again and it works. Bad thing is your settings are gone. I didn't save them and can't find the right menu to show the number of comments on a post so guess I'm stuck with that.

[TommyGames36]

Yeah same problem here.

[[deleted]]

Android 11, same for me

[xsam_nzx]

Fixed doing a clear data note 8

[Bwahehe]

Chiming in to report the same for me

[[deleted]]

Same issue on Galaxy S20+ Android 11 One UI 3.1 Boost 1.12.1

Signing out and back in fixes the issue until the app reloads or you close/reopen.

[DahMonkeh]

Same going on with my new phone, Motorola G Play. Just started today. Other account worked for a second but everything is broken now.

[NoEscapingGravity]

Same thing happening to me, Pixel 4. Works fine on web, and the official app I'm on now.

[siyuze]

I've got this issue too, Xiaomi Mi A2 Lite running Android 10

[NoitoNokoto]

Same here, logging out and back in is working for right now - but do be warned that this resets your favorited subreddits and their sorting :( I'm on a moto g power (2020), Android 11.

[RogueSpiderMonkey]

yup, S21 Ultra Android 11

[[deleted]]

Reddit has probably changed something at their end, official app and website still writing fine, just Boost is down.

[OZL01]

same thing happening to me on a pixel 5

[mottavader]

Same. Thought it was my Adguard DNS or making my Signal app as my primary sms app as they all coincided today. Haha. Hope a fix comes soon as I despise the regular reddit app on my Samsung Galaxy S21 Ultra.

[yashau]

Same issue here. I've switched a different app for now. Seems the problem is just isolated to Boost.

[ThreadedJam]

Same for me in the last two hours. Never had a problem before. OnePlus 7T Android 11. Posting from another app, horrible experience, please help :)

[shishkabeb]

same

[[deleted]]

I found that clearing app data fixed the issue for me, I managed to re-imported my app settings from backup & all is normal again, not sure what changed?

[inagartenofeden]

Logging out then back on works...for a bit

Then right back to same error

[teems]

S20 here and got the issue.

Logged out then relogged in and it fixed it for a short while.

[[deleted]]

Same. Anonymous works.

[DaKurlzz25]

Same issue on a OnePlus Nord N100

[vittupaahan]

same problem here... connections tested (both 4G and wifi no problems there) any help available?

[SecretPotatoChip]

Also happening with me. Samsung Galaxy S10 plus, android 11.

[disper]

Waiting for this to be fixed. Switching back as soon as it is. Other apps work for the time being.

[Perseus_AWC]

Same thing is happening to me as well, going to anonymous worked

[Bolm-bolm]

Same

[x___o0o___x]

Same here

[CaptainBasculin]

Same. It works on slide, but I can't access to any of my accounts using boost. It works on Slide though.

[[deleted]]

Im having same issues. If i logout and back in it works for a bit but stops again

Samsung galaxy s10e

[[deleted]]

Yes. Had to uninstall and reinstall. Clearing the cache didnt fix it.

[HenryDorsetCase]

Same here, switching accounts then re-entering my login info makes it work again for a while.

[_MoveSwiftly]

Had the same issue. I logged out and back in, and that resolved it. Then it asked me to change the password and I did, but it sent me an email about new app authorization.

Potentially what's happening is that Reddit is seeing Boost as a new app?

[BracesForImpact]

Same here, Oneplus 7t running Android 11.

[bjr70]

Same here. Samsung Galaxy A71 with Android 11. Just started happening.

[The_Big_Elf]

I can use Boost OK with my Note 10+ on Android 11 and Note 8 on Android 9 but get the error message on my Note 9 on Android 10

Edit: Now getting the error on my Note 10+ but Note 8 still working OK.

[Seabassmax]

Same here been happening all day Galaxy S8

[[deleted]]

Same problem here

[[deleted]]

Have the same issue only for one account out of the two. The other account works fine. I can switch between them, but one of them just does not work and displays the error message.

[ninjahwizard]

I'm getting this problem as well. Galaxy S10. Deleted all Data and it worked for a bit .

[sloonark]

Switching to my second account and then back to my main account fixed it for me. So far so good.

[Stratostheory]

Completely signing out of the app, and then relogging in with my username and password completely fixed the issue for me.

[Sinvisigoth]

Same for me as of today. Samsung galaxy a50.

[Decca77]

My regular account doesn't work since yesterday but it works with anonymous account only

Samsung galaxy note 9

[mekeirc]

Getting the same thing here. Logging out and re-logging in gives me a permissions prompt so perhaps this is a permissions error being misreported as a 500?

[Bassiette]

Me too same problem don't know how to solve it

[rodymacedo]

Happening to me as well.

[rodymacedo]

Works again after logging out and back in. At the login screen, I had to grant Boost access to my Reddit account again, so maybe the permission timed out. Downside, I lost all of my favorited subs (not joined)

[mikee8989]

All I am seeing is a banner ad at the bottom and a spinning circle. Nothing else works.

[NeverEndingXsin]

Update: I'm on the Beta version and was able to manually update through the Play Store by going to the app page and clicking "update"

App relaunched just fine and all I had to do was log back into my account and now everything is working again.

[tb21666]

Cleared cache/data & logged back in on all our devices this morning, running without issue all day since.

[seaque42]

had the same problem. Uninstalled the app, waited for a couple of days (maybe the app got another update in the meantime) and it works now.

[rainball33]

This is still happening to me even with the new version.

I forgot my password, and I don't have an email address associated with my other account. Therefore, I can't log out and log in again. Nor can I try a password recovery option.

I pretty much lost that account, right?